Brendan and Sharleen understood my situation, checked that I was happy with the solution offered and got the admin done really quickly. A very positive experience with very helpful people.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Right from the start I spoke to Michelle king who went through the storage process n costs n felt so comfortable with her n many laughs. She offered me a month free based on minimum 2 month storage... Se mere
The team at Wilson Knoxfield provided great service and strong communication to assist my move and storage cage requirements. They happily showed me the facility and explained the operation of lifts a... Se mere
We used storage service while renovating our home. All our contents was stored safely with access at any point we wanted. Access to the storage facility is easy for users, while keeping it very secure... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Wilson Storage Knoxfield, we have a wide range of self-storage sizes ideal for both home storage and commercial storage needs. We are your one-stop shop for all self storage needs – and all units are available on monthly terms or longer if you choose. If you run a business you will also benefit from our BusinessPlus Services designed to help make your business day easier. These services include soft logistical support and the ability to hire forklifts, pallet jacks, etc on an hourly basis. All of our clean and secure self storage units are maintained to the highest standards. This includes 24/7 monitored surveillance and nightly patrols to give you total peace of mind.
Wilson Storage
Skrevet af virksomheden
- Pack. Store. Done.
- Whether you're moving house, running an e-commerce business or looking for somewhere to keep your boat, Wilson Storage has the solution. Our dedicated team are always on hand to make sure you receive the very best service and have the most seamless storage experience.
Kontaktoplysninger
Burwood Highway 585, 3180, Knoxfield, Victoria, Australien
- 03 9801 2299
4,8
Fremragende
120 anmeldelser
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The staff are excellent
The staff are excellent. Helpful and courteous. Liam was very informative about options and did a courtesy call follow up.
21. juni 2024
I don’t normally give compliments
I don’t normally give compliments, unless the services provided were above expectations.
With Fiona and Liam, their customer service delivery was always above expectation. They were always looking for ways to be as helpful, and improve our experience with every interaction.
21. juni 2024
helpful and honest people at knoxfield…
helpful and honest people at knoxfield storage very helpful with getting the unit required there not pushy about getting you to take a unit
20. juni 2024
I was suggested to go there by my real…
I was suggested to go there by my real estate agent. As soon as I walked in the door I was welcomed and every need as far is storage is concerned was addressed by the young man. I think Liam is his name.He is an excellent communicator and very supportive and helpful.
13. maj 2024
The staff were very helpful and clear…
The staff were very helpful and clear with the hire proceedings and usage directions.
Really good people to deal with. Thanks
20. april 2024
Friendly staff
Great staff, very supportive and friendly couldn’t be more happier
Thank you
21. april 2024
The emails notifying us of a payment…
The emails notifying us of a payment due, long day access times, trolleys available so you don’t have to bring your own, toilets onsite and automated lighting
27. april 2024
Very helpful and easy to book
15. april 2024
Very helpful and well priced
Very helpful and well priced.
Staff are friendly and easy to deal with.
19. april 2024
Secure, convenient storage.
29. marts 2024
Courteous and helpful staff
Courteous and helpful staff.
Great facilities and easy access to the storage unit with the trolleys provided on site.
Use of the van was provided as part of the service.
11. marts 2024
The staff are so friendly & helpful
The staff are so friendly. Like a family business. Fiona & Liam were so kind to show me around and get me and my stuff sorted. The team go the extra mile.
17. februar 2024
Helpful & compassionate in tough times
Having to vacate my rented home of 12+ years is daunting to say the least but having not found anywhere affordable to move to in the 60 days notice is highly stressful, I've never been homeless in my life. The manager Fiona and staff at Knoxfield showed genuine compassion and were super helpful. The facility and how it works was easy to negotiate with their help.
The only downside was learning about the 28 days notice required upon departure after I had started moving things in. If I was told about it, it didn't register until I saw the sign when exiting the facility. I would argue that it is extreme and would like to hear how it's justified. If and when I find my next home, it's highly unlikely there would be a 28 day delay in moving in so either I sit in an empty unit while notice is served or I pay for a storage unit that I have vacated. Chances are the unit will get rented in that time so Wilson Storage get 2 rents paid for the 1 unit.
As this is the first time I've used a storage unit, I don't know if 28 days notice is approved standard practice. I guess I should look into it.
5. februar 2024
Attitude and friendliness of staff
Attitude and friendliness of staff. Facility also excellent.
14. januar 2024
Excellent Service
Liam was friendly, knowledgeable and nothing was too much trouble. Thank you Liam 10/10
2. januar 2024
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