This is a brilliant company. Great for gifts. I ordered a gift yesterday evening in a rush put wrong delivery address. I emailed immediately and again this morning. Rory emailed straight back saying a... Se mere
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Se, hvad kunderne siger
I’ve ordered from Williams Hand Baked for a number of years now and they’re consistently excellent. Great customer service, beautifully fresh products, and everything tastes amazing. I’ve also sent it... Se mere
Virksomheden har svaret
We absolutely love Williams products! They make wonderful presents (if we don’t eat them first). They are nicely packaged, and the packaging is eco friendly. Communication is always good and th... Se mere
Virksomheden har svaret
I have ordered twice now and intend to do so immediately after sending this email. My reason for doing so is the responsive feedback from the friends and professionals who have been so supportive sin... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Williams is a family bakery based in the heart of Lancashire. Famous for our luxury biscuits, Eccles cakes, gooey flapjack and scrumptious traybakes, you can find our products in garden centres, delis and farm shops as well as on our website!
Kontaktoplysninger
Unit B5, Anchorage Business Park, Chain Caul Way, PR2 2YL, Preston, Storbritannien
- 01772 724 888
- online@williamshandbaked.co.uk
- williamshandbaked.co.uk
4,8
Fremragende
750 anmeldelser
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Can’t beat Williams handbaked goods
Can’t beat Williams handbaked goods. The hampers make a perfect gift and are packaged so beautifully with the option to include a lovely personalised note. The products are outstanding and this is matched by the customer service. Always a go to gift idea for me.
1. juli 2024
Besvarelse fra Williams Handbaked
Sharon, thank you for taking the time to write such a generous review. We take pride in ensuring every order is carefully packaged so they look as good as they taste, and so it's lovely when it's mentioned by our customers!
Absolutely delicious and they make a…
Absolutely delicious and they make a wonderful gift
1. juli 2024
Besvarelse fra Williams Handbaked
Thank you Emma, that's very kind!
Besvarelse fra Williams Handbaked
Thank you Philip, much appreciated!
it was an outstanding experience
it was an outstanding experience with you guys
4. juni 2024
Uopfordret anmeldelse
Besvarelse fra Williams Handbaked
Thank you so much Abdul!
I am reluctant to give one star for the…
I am reluctant to give one star for the Eccles cakes which I purchased Tuesday ,they were extremely dry and hard nothing nice about them at all which were binned.dated best before September so goodness knows how they would be fit for consumption by then .very disappointed, this is not me at all writing a review i just think you need to be informed .
11. juni 2024
Uopfordret anmeldelse
Besvarelse fra Williams Handbaked
Hi Shirley,
Thank you for your honest review, and I'm really sorry to learn you were disappointed in the Eccles cakes you purchased. Whilst we take the utmost care to ensure that all our bakes meet our high standards, we do still bake in small batches and on rare occasions, there may be the odd cake that's been slightly over-baked. If you could contact me directly by email to rory@williamshandbaked.co.uk I'd like to rectify this right away.
With thanks,
Rory
Had bought products from a farmers…
Had bought products from a farmers market so decided yo try on line. Again s great choice of products at a great price. Fast and reliable service.
3. juni 2024
Besvarelse fra Williams Handbaked
Thank you so much Carol, I'm glad to hear you're happy with our service!
Easy ordering process and quality…
Easy ordering process and quality biscuits and flapjacks delivered well packaged and timely.
29. maj 2024
Besvarelse fra Williams Handbaked
Thank you Dave, much appreciated as always!
The best biscuits out there by a mile
28. maj 2024
Besvarelse fra Williams Handbaked
What a recommendation, thank you so much!
Everyone has always been very pleased…
Everyone has always been very pleased when they get these as a gift. Great service and value.
7. maj 2024
Besvarelse fra Williams Handbaked
Thanks Sandra, we're glad to hear that!
Gorgeous as usual will always be my…
Gorgeous as usual will always be my favourite biscuits. Love the mini ones thanks.
The only thing is the delivery was left in bright sunshine and in a really obvious place for everyone to see. This is obviously the delivery drivers fault not your company.
3. maj 2024
Besvarelse fra Williams Handbaked
Hi Emma, I'm really glad you love our biscuits! I'm sorry to hear they were left out in the sun somewhere visible, normally Royal Mail do leave parcels in a much safer place or with a neighbour.
Besvarelse fra Williams Handbaked
Thank you Barbara!
These are the best biscuits I’ve had…
These are the best biscuits I’ve had the pleasure of tasting, a fact borne out by family & friends who ask if I’ve any of “those huge biscuits with the currants?” Referring to the Shrewsbury butter biscuits from their range, which I’ve now placed numerous orders with as they’re go as quick as they arrive!!
Very highly recommended ⭐️⭐️⭐️⭐️⭐️
29. april 2024
Besvarelse fra Williams Handbaked
Hi Mark, thank you so much for your brilliant review, and it's lovely to hear how much you and your family and friends really enjoy the Fruit Shrewsburys!
A trip down memory lane.
I bought the Lancashire hamper of biscuits and cakes. It was beautifully presented and made a nice present for an elderly gent. I tried the Lancashire Parkin and it was one of the best I've tasted. Very moist, and still good five days in. The handmade Eccles Cakes were enormous.
29. april 2024
Besvarelse fra Williams Handbaked
Hi Sue, thank you for your very kind review, and I'm really happy to hear how much the Lancashire hamper was enjoyed!
An company you can trust
An excellent company which produces not only amazingly tasty biscuits but also a company that deals with orders quickly and reliably. Highly recommend Willams Handbaked and will continue to buy their different foods
29. april 2024
Besvarelse fra Williams Handbaked
Hi Carolyn, thank you for such a kind review, we really appreciate your comments!
As always excellent biscuits so yummy &…
As always excellent biscuits so yummy & delivery is very quick.
26. april 2024
Besvarelse fra Williams Handbaked
Thank you Roberta!
Absolutely gorgeous biscuits
Absolutely gorgeous biscuits, will definitely order again!!
3. april 2024
Besvarelse fra Williams Handbaked
We're glad you like them Stephen, and thanks for your review!
Arrived quickly and very well packed
Arrived quickly and very well packed. Not opened biscuits yet as they are a gift. Service great.
3. april 2024
Besvarelse fra Williams Handbaked
Thank you Jayne, much appreciated!
So very impressed with my order.Perfect…
So very impressed with my order.Perfect in every way.Beautifully packed and presented,wonderful goodies inside.My daughter was so thrilled with her unexpected gift.Spot on, thankyou.Isobel.
2. april 2024
Besvarelse fra Williams Handbaked
Thank you for your generous review Isobel, and we're so happy to hear your daughter enjoyed them!
As ever quick delivery very well packed…
As ever quick delivery very well packed and top quality. The cakes are divine
28. marts 2024
Besvarelse fra Williams Handbaked
Thank you Jill, we're glad you like them!
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