This is a brilliant company. Great for gifts. I ordered a gift yesterday evening in a rush put wrong delivery address. I emailed immediately and again this morning. Rory emailed straight back saying a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I’ve ordered from Williams Hand Baked for a number of years now and they’re consistently excellent. Great customer service, beautifully fresh products, and everything tastes amazing. I’ve also sent it... Se mere
Virksomheden har svaret
We absolutely love Williams products! They make wonderful presents (if we don’t eat them first). They are nicely packaged, and the packaging is eco friendly. Communication is always good and th... Se mere
Virksomheden har svaret
I have ordered twice now and intend to do so immediately after sending this email. My reason for doing so is the responsive feedback from the friends and professionals who have been so supportive sin... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Williams is a family bakery based in the heart of Lancashire. Famous for our luxury biscuits, Eccles cakes, gooey flapjack and scrumptious traybakes, you can find our products in garden centres, delis and farm shops as well as on our website!
Kontaktoplysninger
Unit B5, Anchorage Business Park, Chain Caul Way, PR2 2YL, Preston, Storbritannien
- 01772 724 888
- online@williamshandbaked.co.uk
- williamshandbaked.co.uk
4,8
Fremragende
750 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Worth getting
I was prompted to make an order after I was gifted these . Order came well presented, prompt and delivery was smooth ( with instructions followed ) . Lovely products which will be appreciated when used or gifted. I would highly recommend.
24. februar 2025
They were delivered in a timely…
They were delivered in a timely fashion, and I look forward to eating them. Thank you for making such a good product.
5. februar 2025
Great
Great! What can I say? Everything I ordered was superb. Taste quality service could not fault anything. Would highly recommend
5. februar 2025
Addictive eccles cakes!
Very quick delivery, well packed.
Irresistible eccles cakes and oat biscuits. Discovered these on holiday on the west coast of Scotland. So glad I can buy on the Internet!
3. februar 2025
Besvarelse fra Williams Handbaked
So glad you've enjoyed our Eccles cakes and oat biscuits, Cheryl! Thank you for taking the time to give us a kind review.
Professional and punctual
Professional and punctual. The order was dispatched quickly and correctly. I’ve been told that the contents all look delicious. I’m sure they’ll taste delicious too.
Many thanks
29. januar 2025
Besvarelse fra Williams Handbaked
Thank you Sarah for your lovely review—we really appreciate it!
Perfect gift
Easy website for selecting products.Beautifully packaged and fast post/delivery.
The recipient was highly delighted by the scrumptious biscuits
5☆ product
27. januar 2025
Besvarelse fra Williams Handbaked
Thank you Di, we really appreciate your very generous review!
Zingy and spicy, what’s not to like.
We were given a tin of Williams Handbaked biscuits for Christmas. I hadn’t been aware of the the brand previously. All of the four varieties in the selection were delicious, but as a lover of all things ginger it was the ginger biscuits that stood out for me. Zingy and with the heat of spice that are the best ginger biscuits I’ve had. I was so impressed I ordered 12 packs (to be eligible for the free postage!) They have fast become my guilty pleasure.
25. december 2024
Uopfordret anmeldelse
Besvarelse fra Williams Handbaked
Hi Antony,
Thank you for your generous review. We're so glad to hear that you enjoyed the ginger biscuits so much you've stockpiled them!
—Rory
Best Eccles cakes ever
Best Eccles cakes ever! Beautifully and carefully packaged. Will defo order again! Great teamwork! Thank you!
25. december 2024
Uopfordret anmeldelse
Besvarelse fra Williams Handbaked
Thank you Diana, for your review and lovely email which I've replied to! —Rory
Delicious products and fantastic…
Delicious products and fantastic customer service! I had a slight issue with the delivery partner and Williams Handbaked were just amazing in terms of their response and proposed solution. Very happy, will definitely order again.
8. januar 2025
Besvarelse fra Williams Handbaked
Thank you so much for your kind review, and I'm really glad we we're able to help with the delivery issue!
A lovely gift.
I received a gift - a jar of All butter mini shortbread biscuits. I love the, melt-in-the-mouth moist cookies and promptly purchased a refill pack and a jar of Chocolate chip mini biscuits and a pack of Chocolate Ginger mini biscuits to try.
I really do like the Chocolate ginger biscuits and will reorder them. But I did not like the Chocolate chip ones and have given them to the Squirrels and Foxes that frequent my garden. Not enough chocolate in them to worry about it. Melt-in-the-mouth yes, but just very plain and disappointing for a chocolate chip biscuit. Definitely can’t recommend them. Looking forward to trying tray bakes…
6. januar 2025
Besvarelse fra Williams Handbaked
Hi Linda,
Thank you for your thoughtful review. Whilst I'm very glad to hear you've enjoyed our Shortbread and Chocolate Ginger Biscuits, I am sorry that the Chocolate Chip Butter Biscuits weren't to your liking, so I've contacted you privately regarding these! —Rory
Fantastic biscuits (ginger) and…
Fantastic biscuits (ginger) and scrumptious parkin. Delivered swiftly and well packaged. 10/10
6. januar 2025
Besvarelse fra Williams Handbaked
Thanks Colin, we're very happy to hear you've enjoyed our bakes!
Besvarelse fra Williams Handbaked
Thanks Denise, that's wonderful to hear!
Williams Biscuits
The company and the quality of biscuits which are excellent
Quick delivery thanks
6. januar 2025
Besvarelse fra Williams Handbaked
Thank you Christine, that's very kind of you to say!
To be honest I had a issue with my…
To be honest I had a issue with my items being stolen but they dealt with it straight away and gave me a refund so I ordered them again and waited and I can tell you they are in my opinion the tastiest biscuits I’ve had in a long time and I will definitely be ordering some more for me and my family thank you to the team at Williams Handbaked
6. januar 2025
Besvarelse fra Williams Handbaked
I'm really glad to hear the issue you had didn't diminish your enjoyment of our biscuits! We really appreciate your kind review.
Festive Eccles Cakes just too sweet
Treated myself to a pack of 4 Festive Eccles cakes. They are far, far, far too sweet and encrusted in sugar on the outside too. What I shame. I ate one, but didn't enjoy it.
24. december 2024
Uopfordret anmeldelse
Besvarelse fra Williams Handbaked
I'm very sorry to hear you didn't enjoy our Festive Eccles Cakes. Our recipe has always included a sugar coating, which is something we're known for, and we've been fortunate to have received some wonderful feedback regarding our newest product. Thank you for taking the time to provide feedback.
Excellent customer service delivery…
Excellent customer service delivery was on time recipient was very excited to try everything said they all looked lovely didn't know what to try first would definitely recommend them and will buy from williams again
18. december 2024
Uopfordret anmeldelse
Besvarelse fra Williams Handbaked
Thank you for your lovely review Patricia, and of course for ordering with us!
Great products. Exceptional customer service
First time I have ordered from Williams Handbaked and won't be the last. Delivery was good and packaging was lovely. I am yet to try everything but the Milk Chocolate Oat Biscuits are absolutely delicious. Customer service is exceptional. There was a slight hiccup with my order as I was sent an incorrect item. I received a response from Rory within 30 minutes and replacement was sent the next day. Would definitely recommend Williams and will be ordering again.
13. december 2024
Uopfordret anmeldelse
Besvarelse fra Williams Handbaked
Hi Diane,
Thank you so much for your generous review, we really do appreciate it! I'm glad you enjoyed the Milk Chocolate Oat Biscuits, and I hope you've now enjoyed sampling the rest over Christmas.
Kind regards,
Rory
Love these biscuits
Love these biscuits! Prompt delivery and great service including order updates. Will be a regular customer.
28. november 2024
Besvarelse fra Williams Handbaked
Thank you Emma, that's very kind!
It was delivered fine but I did not get…
It was delivered fine but I did not get any messages saying it was on way or even delivered. I had to ask my friend to tell me.
27. november 2024
Besvarelse fra Williams Handbaked
Hi Sara,
I'm really sorry to hear you weren't updated regarding your delivery.
We send two automated emails, one when an order is placed, and another when an order is being packed. You should then receive further emails from Royal Mail regarding the status of your delivery—there is a possibility those emails have gone to your junk folder.
Once again, I'm sorry you didn't receive these notifications, but I hope your friend enjoyed their gift.
—Rory
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