Wildflower Cases Anmeldelser 

I ordered the case on the 30th April 2025, It's now the 10th May and it STILL hasn't been shipped. I emailed to ask for an update and they gave me some measly response telling me that a shipping label has been created. Okay? Tf am I supposed to do with that information. I'm so disappointed as I've been ordering from them for years and then they've decided to raise their shipping prices yet make u wait ages for it to be sent off? With those extortionate prices I expect top service, I've emailed asking for my order to be cancelled and a full refund because this is just disgusting. If anyone likes wildflower cases I suggest buying them off Amazon because atleast Amazon actually cares about their customers.

These are the most durable and cute cases ever. I’m someone who drops their phone almost frequently but my phone is still in great condition because of these cases!

This is my second time buying a case from WF, my first one lasted almost exactly two years before wearing down/falling a part a bit. It's still in tact, but the silver WF logo in the corner did pop off after about a year (this was sad), and I more recently noticed the black lining has started to detach from the rest of the case/is loosening which is not super shocking because over the years I've gotten my phone wet, dropped it, who knows what else but the case kept my phone protected. Sounds like they could be using better glue but who knows. Decided to purchase again because they have the best collabs and always have the most feminine, beautiful designs. I think two years of a cute reliable phone case makes their stuff worth the money, even though my older one is now falling a part bit it still stays keeping my phone protected. Got sent an additional thank you email from someone on their team named Michelle thanking me for being a returning customer and everything which was really sweet, seems like they make an effort to appreciate all their customers, not just influencers lol. Support this business Good vibes and good quality cases.

Always love these cases! They last long and they’re adorable!!!!! Absolutely adore this brand and I’ve been buying these cases since middle school ♥️

💕My daughters are obsessed with these cases, and for good reason! They are so beautiful and well made. I’ve already purchased 4 cases for my daughters. Highly recommend 💕

The cutest, best quality cases!
Cases always look exactly like the pictures. I highly recommend! Customer service is also great! Phone case is drop proof 😍😍💗

Emailed about a coupon code I forgot to apply during checkout, Jackelin replied swiftly and immediately issued the partial refund. So helpful.

I recently tried the Wild Flower case and while it looked gorgeous, I was really disappointed by its lack of protection. I dropped my phone from just hand height, and the entire back of my phone shattered completely. The case didn't absorb any impact at all, which was really surprising given its stylish appearance. It's definitely a beautiful accessory, but if you're looking for something that will actually protect your phone, this isn't it. It needs to be much more durable.

LOST IN THE MAIL but earned my business..
I ordered a hugely popular phone case from them as a birthday gift. Even with all the shipping mishaps (not their fault), customer service was dedicated to making sure I got the item I ordered. I got it-- the wrong size, I can't make this up. I made a mistake and ordered the wrong size. Even after my mistake, they were dedicated to ensuring I got what I wanted and helped me through the return protocol. I had my mind made up to leave a bad review, but I cannot. This female-owned company "gets it" and goes above and beyond to help you. I wish all companies would treat their customers like this.

Mya was great! I ordered a case over the weekend and then changed my mind. I emailed as a shot in the dark to cancel so i wouldn’t have to deal with returning and getting a different one, and they actually canceled it for me! there have been times with other companies where I email immediately after i order and still can’t cancel — so being able to do so hours after i ordered was so nice! Thanks!

Jackelin from customer service was exceptional! I’ve never had a customer service help me with an issue this quick. Jackelin was very kind and eager to help solve my issue. Will 100% buy again from Wildflowers💕

I ordered from them 10 years ago. When I reordered this month, the website automatically assumed my old address. I didn't catch it, that's on me, and so the order was mailed to my old address. They didn't send it right away so I called and emailed. Each day I called and emailed for four days. I received several automated emails in return. They don't answer the phone, so I left voice mails each time i called. I received no response. After four days I received a tracking number and an email response (automated) that they heard me and sent the cases out. I thought this meant they figured it out and sent them to my new address. Nope. I continued to call and email. No responses. $75 for two cases and they can't take the time to respond to an email or return a phone call.

love Wildflower Cases
one of the best phone case & accessory brand there is. the cases are very sturdy & protective. i’ve dropped my phone a few times and there have been no chips or scratches! i recommend this amazing company!

Had a wonderful customer service agent (Jackeline) get back to me quickly. Kind and courteous

Had great service from Team Member Kim after requesting a replacement for a case. Quick and responsive. Thank you.

I emailed about a discount miscommunication and they responded almost immediately and gave me 15%. off. Truly the best customer service ever. 10/10 would definitely recommend. ⭐️⭐️⭐️⭐️⭐️

When my package went missing, the customer service team was incredibly understanding and efficient. They quickly sent a replacement with no hassle, and their responsiveness truly exceeded my expectations. Exceptional service—thank you!

ordered a case mid january, they emailed saying due to high demand it would ship before the end of February it is now march and 4 weeks since I last heard anything and yet still no case. I don’t even have the phone anymore so by the time I do (if even) receive it I’ll have to request an exchange and see how long that process takes. Save time and don’t buy from them.

I am deeply disappointed with my experience with Wildflower Cases, especially considering the high price of their products. I purchased the Camera Bling Silver case for my iPhone 16 Pro Max, and within a short period, the crystals began falling off despite minimal use. Given the premium branding and cost, I expected a product that would last—yet this case barely held up.

When I reached out to customer support, I was met with a generic, dismissive response telling me that my case was outside the 3 month warranty (by a small margin), meaning they refused to offer a replacement or refund. Instead, they provided a laughable 10% discount code (WF10%OFF, if anyone actually wants to risk it) as if that would make up for their lack of quality control.

Wildflower prides itself on aesthetics, but if a case can’t even last a reasonable amount of time without falling apart, what’s the point? Their refusal to stand behind their products shows they are more concerned with taking your money than ensuring quality.

EDIT: A reply from Wildflower has been added where they confirmed the warranty isn’t even 6 months but rather 3 [THREE] MONTHS. So definitely avoid this company!

Shipping takes forever and customer service not existent. You call the customer service phone number provided and it’s a freaking voicemail. Ordered 9 days ago and still waiting for the label they created to be transferred anywhere. I keep getting emails - It’s ready, it’s on the way, it’s shipped..Said 3-5 business days and still nothing to track. Already didn’t want to spend this much money on a phone case for my kid, the least it could do is arrive when promised. This will be the last one from this company.