Very unprofessional staff! Simply rude
Location is very good, rooms are quite good too. Very unfriendly staff at the reception: no greeting the customers, no help with the luggage no “hallo” “good bye” or “how are you”. Not even a polite smile!
Also we had a very unpleasant situation at the hotel bar: the bartender was absent (middle of the evening with full bar!) and there was a reception employee replacing him temporarily who was only allowed to sell wine or beer. I asked if she can pore my whiskey. It was not possible. I expressed mu surprise but agreed to wait for the bartender. When he arrived he scolded me for not being polite to his colleague!!! I didnt say a single word to offend her!! And then they tried to charge us double for the wine we had!
Really bad.
