My order was placed in my black bin, no note to say it was delivered so i didnt know it was there. Bin has been emptied by the council so order lost, nobody at Wicked Melts are taking the blame or sol... Se mere
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Se, hvad kunderne siger
Only after my negative review that they have fixed their packing mistake.... The products as usual are great quality and shipping is relatively fast but costumer service needs a bit of revaluation, as... Se mere
I ordered on 8th March. Had no update and no sign of a delivery. I chased after 10 days for an update and had an email saying my parcel was dispatched. It finally arrived with 2 products missing and a... Se mere
I bought several items from the parma violets range . The laundry products smell DIVINE . Hoping more are in stock soon 🤞 As does creed fabric spray -perfect for school blazers ! Love the products... Se mere
Virksomhedsoplysninger
- Stearinlysbutik
- Leverandør af skønhedsprodukter
- Kosmetikbutik
- Boutique
- Kosmetik- og parfumeleverandør
- Toiletartikelbutik
Skrevet af virksomheden
We are a small family business based in North Wales and we're all about making amazing wax melts. Being self-confessed WAX MELT ADDICTS, we are always looking for new scents to add to the collection and we now stock over 150 fragrances! We started our journey during the Covid pandemic as a hobby, we were on a mission to find an eco-friendly alternative to the ones we had previously been using. After lots of research, trial and error and perfecting our recipe we decided to open our first online shop and share our passion. We have sourced the very best quality fragrance oils from an award-winning fragrance supplier in the UK, which are vegan friendly and cruelty free and we use the maximum amount of fragrance that the wax can hold, so get ready for an incredibly intense scent experience! Fast forward nearly 5 years, and what started as a hobby has now become our full-time passion. We've expanded our range to include not only wax melts but also bath and body products. We're always on the lookout for exciting new additions to our collection. From fabric and linen sprays to reed diffusers, wax melters to whipped soaps, and bath products every single item is crafted with love and care. We absolutely adore what we do, and we are confident that you will love our products just as much as we do. Try our range today and indulge in a truly sensational experience.
Kontaktoplysninger
Storbritannien
- wickedmelts.co.uk
3,0
Middel
27 anmeldelser
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AVOID - service now non existant
their carrier claimed to have delivered my order yet the proof of delivery picture shows a picture of a small package on double red lines (cleary taken on a road somewhere and my order was £70 so no way it would have fit in that package either)
I reached out to Wicked Melts multiple times and they haven't responded, don't care. I've now started a charge back as i paid with my credit card. AVOID
26. april 2026
Uopfordret anmeldelse
Awful service
I ordered on 8th March. Had no update and no sign of a delivery. I chased after 10 days for an update and had an email saying my parcel was dispatched. It finally arrived with 2 products missing and again no sign of delivery or any update. I have chased again for the missing items. It’s a shame as the soaps are lovely but the service is absolutely awful.
16. marts 2026
Let down and very disappointed.
9. januar 2026
Uopfordret anmeldelse
Great trader excellent wax melts
7. november 2025
Really disappointed as the wax melts…
Really disappointed as the wax melts don’t smell strong and don’t last long at all.i don’t like giving bad reviews but I felt I had to as I spent about £40 which I’m sorry about now.
16. juni 2025
I love these melts
I love these melts. I regularly order them. Scent last for a good 24 hours and it smells gorgeous. My favourite is Frosted Eucalyptus.
28. april 2025
Amazing shake’n’vac!
Bought the shake n vac and it was lovely scented and left my carpets and house smelling amazing. Fast postage and delivery and reasonable delivery costs too. Will be buying again. Thank you!
28. april 2025
Quick delivery, divine scent
I bought several items from the parma violets range . The laundry products smell DIVINE . Hoping more are in stock soon 🤞
As does creed fabric spray -perfect for school blazers !
Love the products
2. april 2025
Beautifuly scented!!
I have orderedthese exact scented wax melts from this company before and the smell is beautiful. The scent is lovely and strong and the scent is long lasting. I will be ordering some more very soon. Thankyou.
17. marts 2025
My order was placed in my black bin
My order was placed in my black bin, no note to say it was delivered so i didnt know it was there. Bin has been emptied by the council so order lost, nobody at Wicked Melts are taking the blame or solving the issue with courier company. I have paid for the melts(over £20) but i am not getting more sent. Never be using site again. Things better get resolved or i will be taking further action.
10. februar 2025
These wax melts are the nicest longest…
These wax melts are the nicest longest lasting smells... I love them.
3. februar 2025
Please work on your costumer service effectiveness
Only after my negative review that they have fixed their packing mistake.... The products as usual are great quality and shipping is relatively fast but costumer service needs a bit of revaluation, as it took me 2 weeks plus 1 week after bad review to get help, after my initial email informing I received the wrong product. And that was really frustrating. Still won't put me off ordering as I really like their products and it's a fair price which is hard to find. Just need to change is the effectiveness of the customer service when something goes wrong as was nearly a month to get everything fixed!
3. februar 2025
Great fragrances fast delivery
25. november 2024
Besvarelse fra Wicked Melts
Thank you for the 5-star rating! We are delighted that you enjoyed our great fragrances and fast delivery service. Your kind words are greatly appreciated.
Products arrived very swiftly and they…
Products arrived very swiftly and they are lovely
11. april 2024
Besvarelse fra Wicked Melts
Thank you for your positive review, Fiona! We're glad to hear that you received your products quickly and that you're happy with them.
Love!
Love these wax melts. Smell lasts for ages and good price. Have bought a few times and will continue. My fav scent at the moment is Antiseptic!
1. april 2024
Besvarelse fra Wicked Melts
We're thrilled to hear that you love our wax melts and their lasting fragrance! Your continued support means a lot to us. The Antiseptic scent seems to be a hit! Thanks for sharing your favorite.
I love these wax melts
I love these wax melts. I am totally sold! I will not go anywhere else for my wax melts now. Tobacco and Vanilla, Hot Cross Bun and Ginger are my favourites. The scents fill the house and will remain there well after the wax has stopped burning. I am so glad I found you guys.
1. marts 2024
Uopfordret anmeldelse
Besvarelse fra Wicked Melts
We're so pleased to hear how much you love our wax melts! It sounds like you've picked out some fantastic scents with the Tobacco and Vanilla, Hot Cross Bun, and Gingerbread. Your compliments made our day and we're so glad you found us too! Thank you for your wonderful review.
Besvarelse fra Wicked Melts
We're so pleased to hear you're excited about our scents and the variety we offer. Thanks for the fantastic review.
Professional prompt customer service
Great prompt customer service. With lovely product.
24. februar 2024
Besvarelse fra Wicked Melts
We're delighted to hear that you had a positive experience with our customer service and that you're pleased with our product. Thank you for taking the time to leave us a review.
Fab melts
Fab melts, strong without being overpowering, long lasting and lovely! Highly recommended.
19. februar 2024
Besvarelse fra Wicked Melts
We're thrilled to hear that you enjoyed our melts and found them long-lasting! Thank you for your recommendation and for taking the time to leave a 5-star review.
Brilliant 👏 I love my wax melts and…
Brilliant 👏 I love my wax melts and these have loads of gorgeous smells I would easily EASILY recommend this 5* from me 😁 defo buy more
13. februar 2024
Besvarelse fra Wicked Melts
We're thrilled to hear that you love our wax melts! Thanks so much for your 5-star review and your recommendation. We look forward to providing you with more gorgeous smells soon.
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