I don't generally leave reviews, however I have bought two bottles in the latest auction (early September 2026). I've got my bottles today. To say the packaging is good is doing it down. It's except... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
High fees that I was not expecting I recently sold a bottle of Macallan through Whisky.Auction. The bottle sold for £150, but only £96 was paid to me after fees. I was charged £18 commis... Se mere
Virksomheden har svaret
Stayed in two days running to receive Royal Mail Parcelforce unsuccessful promised delivery. Then several more unsuccessful attempts when I was away. Parcelforce tracking system inadequate. Sends "... Se mere
Virksomheden har svaret
5-star efficiency at every stage. Consistently prompt, personal, informed responses. Estimated proceeds at lower end of YOUR expectations comfortably exceeded MY hopes! Then you went better tha... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Whisky.Auction is a leading online auction platform for whisky, spirits, wine, miniatures and alcohol memorabilia. Run by a knowledgeable team of whisky and spirits experts with a passion for the product, we host a monthly whisky and spirits auction, as well as fine wine auctions and miniature and memorabilia auctions at least once a quarter. Customers can visit Whisky.Auction to receive free valuations on bottles from our valuations team and to buy and sell with our simple to use platform. Our London based customer services team is always on hand to help with any questions or guidance our customers need to make full use of our auction platform. We can collect your bottles for auction, or customers are always welcome to visit us at Elixir House to drop off and meet the team in person. Our global auction platform gives whisky, spirits and wine enthusiasts the chance to buy bottles only available in other markets, while our business offer allows whisky, wine and spirits businesses to buy old and rare bottles and sell surplus stock. Our global audience ensures we achieve some of the best prices in the auction market. Register now to buy and sell with our leading online auction platform, Whisky.Auction.
Kontaktoplysninger
Elixir House, NW10 7SF, London, Storbritannien
- +44 (0)20 8838 9381
- info@whisky.auction
- whisky.auction
4,6
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
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Easy process from bidding to receipt of whisky
Easy bidding process, transparent pricing, quick delivery and items very well packed and exactly as specified.
31. januar 2025
Besvarelse fra Whisky.Auction
Thank you for your wonderful feedback! We’re delighted to hear that you found our bidding process easy, our pricing transparent, and our delivery quick. Ensuring that our items arrive well-packed and exactly as described is a top priority for us. Your trust and satisfaction mean a lot, and we truly appreciate your support. We look forward to serving you again in the future! The Whisky.Auction Team
Besvarelse fra Whisky.Auction
Thank you for your kind words Ivelin! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again in the future.
Kind regards,
The Whisky.Auction Team
Excellent experience
Excellent experience - a thrilling experience as I bid on items! And the times were delivered within a week.
30. januar 2025
Besvarelse fra Whisky.Auction
Thank you for taking the time to review Whisky.Auction. We're delighted that you had a great experience in our January auction and that your order arrived promptly. We look forward to having you purchase from us again in the future.
Kind regards,
The Whisky.Auction Team
First time bidder,I found the process…
First time bidder,I found the process straightforward, quick dispatch and good communication.
12. december 2024
Besvarelse fra Whisky.Auction
Good afternoon Mr Fraser. Thank you for taking the time to review Whisky.Auction and for your great feedback. We hope to work more with you in 2025. All the best, The Whisky.Auction Team
Besvarelse fra Whisky.Auction
Good morning Vassil. Thank you for taking the time to review Whisky.Auction and for your great feedback. All the best, The Whisky.Auction Team
Easy from start to finish even for a…
Easy from start to finish even for a technophobe , and packaging make bottles almost indestructible
15. december 2024
Besvarelse fra Whisky.Auction
Good evening Mr Dench. Thank you for taking the time to review Whisky.Auction and for your great feedback. All the best, The Whisky.Auction Team
Still not receive the bottles yet
Still not receive the bottles yet. If possible, do not use DHL, other sites use Fedex and we have never encounter issues with Fedex. Really disappointing.
15. december 2024
Besvarelse fra Whisky.Auction
Good morning Henry. Thank you for taking the time to leave us a review and we do apologise for the confusion regarding your delivery. As confirmed in our emails, your parcel was sent by Parcelforce to the UK address on your account and delivered to a safe space, in this case a neighbour. We do not work with DHL for these orders so this must be an order from another company. Do let us know if you have any further questions. You can always get hold of our customer services team at info@whisky.auction. All the best, The Whisky.Auction Team
Does our bidding!
once Auction was concluded notified me promptly of outcome, invoiced and on payment dispatched the bottles.
Well packaged and delivered in good condition and on time
13. december 2024
Besvarelse fra Whisky.Auction
Good evening Mr Thompson. Thank you for taking the time to review Whisky.Auction and for your great feedback. All the best, The Whisky.Auction Team
Easy to use packaging very good and…
Easy to use packaging very good and secure will be using again 🥃🥃👍
13. december 2024
Besvarelse fra Whisky.Auction
Good evening Alan. Thank you for taking the time to review Whisky.Auction and for your great feedback. All the best, The Whisky.Auction Team
Never done an auction before but their…
Never done an auction before but their guidelines and information made it freaky simple to understand and follow, The delivery and packaging was the best I have ever seen.
Well done and thank you.
11. december 2024
Besvarelse fra Whisky.Auction
Good morning Mr Harrison. Thank you for taking the time to review Whisky.Auction and for your great feedback. All the best, The Whisky.Auction Team
Really impressed with the whole…
Really impressed with the whole service. Everyone that I’ve had contact with has been super helpful and the communication has been excellent. I would highly recommend using this service if you have some spare bottles laying around!
10. december 2024
Uopfordret anmeldelse
Besvarelse fra Whisky.Auction
Good morning Adam. Thank you so much for your great review. We're really pleased that you have been happy with the Whisky.Auction service. All the best, The Whisky.Auction Team
Great web based auction site
Great web based auction site. Very clear and easy to join and operate. Just sold bottle of Bourbon on the 3rd December and money in my account on the 9th. Only regret is I don't have another one to sell. Thanks to all at Whisky.auction.
9. december 2024
Uopfordret anmeldelse
Besvarelse fra Whisky.Auction
Good morning. Thank you for taking the time to review Whisky.Auction and for your great feedback. We're really pleased you've enjoyed using our platform. All the best, The Whisky.Auction Team
Besvarelse fra Whisky.Auction
Good after Michael and Clare. Thank you for taking the time to leave us a review and for your great feedback. We're really pleased you enjoy using Whisky.Auction. All the best, The Whisky.Auction Team
Best place a reserve to avoid disappointment.. on low hammer price !
Always easy to use , staff friendly and professional .. It's best to place reasonable reserves on items to be sold .. to avoid the odd hammer disappointment ..
3. december 2024
Uopfordret anmeldelse
Besvarelse fra Whisky.Auction
Good afternoon Mark.
Thank you for taking the time to review Whisky.Auction and for your valuable feedback.
Please do let us know if we can help with anything going forward.
All the best,
The Whisky.Auction Team
Response, The reason i have nort dompketed aa apcking slip is that I dleiver goods directly rather than a courier and then write what's been delivered
When dealing with W.A, they have a great website and everything is very clear. Their packaging and delivery service is outstanding and their telephone response first class,
The only concern is their insistence that for any sales one must give a National Insurance Number and any tax ID, AFTER the sal has been made or they will not release th funds, Such demnds shoud be informed before items are entered,
2. december 2024
Besvarelse fra Whisky.Auction
Good afternoon Mr Williams.
Thank you for taking the time to leave us a review. We're really pleased to hear that you're happy with our delivery and customer service.
We do apologise for the confusion regarding tax identification. I've checked with the team and the reason you missed the tax information request is because you have not been completing packing slips before submitting your bottles for auction. Please do take a look at the first page of our packing slip form which requests you details and also provides a link to full information on the new requirement - https://whisky.auction/seller/sell
Please do let us know if you have any questions at all on this.
All the best, The Whisky.Auction Team
I think postage very high but general…
I think postage very high but general service was very good
2. december 2024
Besvarelse fra Whisky.Auction
Good afternoon Mr Mayer. Thank you for taking the time to review Whisky.Auction and for your feedback. All the best, The Whisky.Auction Team
Besvarelse fra Whisky.Auction
Good morning Kevin. Thank you for taking the time to leave us a review and for your great feedback. All the best, The Whisky.Auction Team
The auction was seemless.
The auction was seemless.
I had a problem with the condition of the item versus the photos on the auction but to their credit it was dealt with very professionally and with no drama, which speaks volumes about the credibility and confidence dealing with Whiskey Auctions…5*
14. november 2024
Besvarelse fra Whisky.Auction
Good morning Mr Robertson. Thank you for taking the time to leave us a review, and for your great feedback. We're glad you were happy with our service once we'd discussed your issue. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team
Smooth transaction+++++
20. november 2024
Besvarelse fra Whisky.Auction
Good afternoon Mr Stein. Thank you for taking the time to review Whisky.Auction and for such positive feedback. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team
Packing for delivery
Packing for delivery , especially cardboard boxes, has to be done properly. The boxes need to be folded flat and the bottles placed in a air bubble package. Not put the bottles into the actual cardboard boxes , thus damaging them while putting them packaging into bigger boxes, for transit..
Furthermore, if your auction house offered 0% sellers commission, you would get more sellers , selling on your site..just saying as a regular seller..
14. november 2024
Besvarelse fra Whisky.Auction
Good morning Mr De Silva. Thank you for taking the time to review Whisky.Auction and for your valuable feedback. Best wishes, The Whisky.Auction Team
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