Schnelle Lieferung, Ware kam gut verpackt an. Der Schreibtisch ließ sich problemlos Dank der super beschriebenen Zeichnungen in der Aufbauanleitung zusammen montieren. Wir haben selten so tolle Quali... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I purchased the Mesh Office Chair from Jacob Bek (now Wheeler Display) and my experience has not been positive. The problems started during assembly: the screws that connect the backrest to the... Se mere
Virksomheden har svaret
Ich habe den Bürosessel vor etwa einem Monat gekauft, Ich bin sehr zufrieden damit. Er hat alle meine Erwartungen erfüllt. Man sitzt sehr bequem und das Dessign des Stuhls ist sehr schön. Die Sitzflä... Se mere
Znakomity produkt za bardzo dobrą cenę. Bardzo łatwe składanie fotela. Świetna jakość. Bezpłatna wysyłka. Jestem bardzo zadowolony z tego zakupu. Gorąco polecam! Excellent product at a very good pric... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Wheeler Display is a trade supplier of professional signage, LED lightboxes, wall graphics, and wholesale commercial print. We work with retailers, hotels, real estate companies, agencies, and installers who need reliable products, consistent quality, and clear communication. Our speciality is ultra-thin LED lightboxes built from aluminium and tempered glass. They deliver high brightness, even illumination, and a clean, modern look suited for retail, hospitality, and showroom environments. All units are designed and assembled in Spain for durability, fast lead times, and stable supply. We also produce a full range of signage and print solutions: wall graphics, vinyls, window displays, backlit films, posters, large-format panels, and point-of-sale materials. Everything is produced for commercial use with trade-level standards—sharp print, strong materials, proper packaging, and dependable delivery. Our team supports clients across Europe with straightforward service: clear pricing, predictable turnaround, and simple ordering. No unnecessary add-ons, no inflated promises—just good products built to do the job. Since 1975, Wheeler Display has focused on practical solutions that help businesses present their spaces professionally and consistently. Whether you need a single lightbox or a full rollout, we’re set up for trade reliability at scale.
Kontaktoplysninger
Calle Extremadura 11, 03158, Catral, Alicante, Spanien
- +34 966 180 196
- info@wheelerdisplay.com
- wheelerdisplay.com
4,5
Fremragende
605 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Pvp/ calidad de 10.
Pvp/ calidad de 10.
Lo qué ves y dicen es lo que te mandan.
Rápido
8. maj 2025
Uopfordret anmeldelse
Todo perfecto!
Todo perfecto!
Rápida entrega, montaje fácil y la silla es preciosa.
1. april 2025
Uopfordret anmeldelse
Buena compra
Al principio tenía mis dudas sobre la compra, pero finalmente decidí hacerlo y no me arrepiento. Aunque el producto llegó con algunos días de retraso, valió completamente la pena. El montaje fue muy sencillo e intuitivo, sin necesidad de herramientas complicadas. La mesa tiene una excelente calidad: es robusta, estable y el sistema para ajustar la altura funciona perfectamente.
El nivel adicional para colocar el monitor —o un segundo monitor— está muy bien diseñado, ya que mejora la ergonomía y permite una mejor organización del espacio. Poder alternar entre estar sentado y de pie ha sido un gran alivio durante largas jornadas de trabajo. Sin duda, lo recomiendo.
22. maj 2025
Uopfordret anmeldelse
Toller Schreibtisch zu gutem Preis
Toller Schreibtisch zu gutem Preis. Auch der Stuhl übertrifft meine Erwartungen. Sieht hochwertig aus und funktioniert einwandfrei.
Ich hatte bisher keinerlei Probleme damit. Mein einziger Kritikpunkt ist die USB-Buchse am Tisch, die leider nur so langsam lädt, dass es für mein Smartphone nicht ausreicht. Das ist aber bei dem Preis und dieser Qualität an allen anderen Stellen wirklich kein Problem.
Toll!
19. maj 2025
Uopfordret anmeldelse
fauteuil bureau
le fauteuil commandé est parfait. très fonctionnel et confortable.Il a très bien remplacé mon ancien fauteuil.
livraison tres rapide et le montage très facile.
a recommander
10. februar 2025
Uopfordret anmeldelse
La silla esta bien pero para mi es un…
La silla esta bien pero para mi es un pelin estrecha
10. marts 2025
Uopfordret anmeldelse
I am very disappointed!
I am very disappointed with my experience shopping at Jacob Bek, particularly regarding their handling of a return.
After purchasing a desk that did not fit my needs, I followed their return instructions precisely: I repacked the desk using the original packaging, ensured everything was secure, and used an insured and trackable courier as they requested. The desk left our hands in perfect condition.
However, once the desk arrived at their facility, they claimed it was damaged and unsellable, and refused to issue a refund. They blamed the packaging and stated it had not been secured as well as when it was first shipped, although we followed their guidelines meticulously and reused all provided materials.
Instead of standing behind their return policy or assisting meaningfully with the situation, they told us to file a claim with the courier and offered no support beyond that. Even more frustrating, they neither refunded us nor returned the desk, essentially leaving us without our money or the product.
This is not the level of professionalism or customer care I would expect from a company that markets itself with a generous 365-day return policy. We did everything correctly on our end and were still penalized.
I would strongly caution anyone considering a purchase from Jacob Bek to think twice. If anything goes wrong — even when it's out of your control — they will not take responsibility. Customer service ends the moment a problem arises.
19. februar 2025
Uopfordret anmeldelse
Besvarelse fra Wheeler Display
Hi Marilyn,
Thank you for your feedback — we’re genuinely sorry to hear that you’re unhappy with your experience.
We take great care in how we package our items for safe delivery and provide clear guidance for returns. Unfortunately, when the desk you returned arrived at our facility, it was significantly damaged. The packaging had not been secured to the same standard as when it was originally sent — the frame components were not individually wrapped, and the internal protective layer was not properly fixed in place. As a result, the desk was no longer in a sellable condition.
We’re disappointed that this situation has been turned around onto us. We provided detailed photos of the damage upon arrival and full transparency to support your claim. Since the return was sent via your chosen insured courier, filing a claim should be straightforward, and we encouraged you to do so to help recover the cost.
We also offered to make the item available for collection, whether by you or your courier, and unfortunately, our last email offering this solution went unanswered.
We stand by our 365-day return policy, which applies when items are returned in resellable condition. While we truly regret the outcome in this case, we did everything possible to support a fair resolution.
SERVICIO MUY RAPIDO,CALIDAD DEL…
SERVICIO MUY RAPIDO,CALIDAD DEL PRODUCTO EXCELENTE,MONTAJE BASTANTE RAPIDO Y SENCILLO,MUY CONTENTO CON EL PRODUTO
17. maj 2025
Uopfordret anmeldelse
Todo fue estupendo
Todo fue estupendo: el envío fue rapidísimo y las sillas de escritorio son preciosas y de muy buena calidad. Lo recomiendo 100%!!
11. marts 2025
Uopfordret anmeldelse
Compra fácil e intuitiva y producto
Compra fácil e intuitiva y producto de la calidad esperada a precio razonable
21. marts 2025
Uopfordret anmeldelse
Vlotte levering
25. februar 2025
Uopfordret anmeldelse
FAUTEUIL GAMER
Je suis très satisfait de mon fauteuil gamer, il est reposant et bien conçu, l'assise est très confortable, les déplacements très faciles
6. marts 2025
Uopfordret anmeldelse
Mooi staburo besteld en kwam na paar…
Mooi staburo besteld en kwam na paar weken binnen.
Bij de eerste stap van de montage bleek dat er niet de goede schroeven waren geleverd die geen grip kregen. Hierdoor kon ik rest van die dag in weekend niet verder. Na het weekend zelf schroeven die iets langer waren gekocht en montage voortgezet.
Dit kan echt beter lijkt mij!
8. maj 2025
Uopfordret anmeldelse
Ik had mijn order geannuleerd omdat ik…
Ik had mijn order geannuleerd omdat ik mijn bestelling niet meer wou.
Ze hadden op zich snel geantwoord en hadden beloofd dat ze bestelling gingen annuleren en het meteen geld terug storten en ze hebben nog steeds het geld niet teruggestort.
Ik snap niet waarom alles via de email moet en welke bedrijf werkt nou tot 16:00.
11. april 2025
Uopfordret anmeldelse
Besvarelse fra Wheeler Display
Bedankt voor uw feedback.
We willen graag nogmaals bevestigen dat uw bestelling is geannuleerd en dat de terugbetaling is verwerkt op de dag dat u contact met ons opnam.
Houd er rekening mee dat we de terugbetaling direct hebben verwerkt, maar dat creditcardterugbetalingen niet altijd direct worden verwerkt en dat het doorgaans 5 tot 14 werkdagen duurt voordat ze op je rekeningoverzicht verschijnen. Dit is standaard bij alle verkopers en valt buiten onze controle.
Omdat het vandaag de 5e werkdag is sinds de restitutie is verwerkt, vragen we je om geduld terwijl de transactie door je bank wordt voltooid. We hebben er alle vertrouwen in dat dit snel zal gebeuren, maar neem gerust contact met ons op als je verdere hulp van onze kant nodig hebt.
We streven er altijd naar om duidelijke en tijdige communicatie te bieden en we waren oprecht teleurgesteld toen we uw recensie zagen, vooral omdat uw verzoek snel en zonder vertraging werd afgehandeld.
We zijn er om je te helpen met alles wat je nodig hebt en waarderen je begrip.
-------
Thank you for your feedback.
We’d like to confirm again that your order was cancelled and the refund was processed on the day that you contacted us.
Please note that while we actioned the refund promptly, credit card refunds are not always instant and typically take 5 to 14 business days to appear on your statement. This is standard across all merchants and is outside of our control.
As today marks the 5th working day since the refund was processed, we kindly ask for your patience while the transaction is completed by your bank. We’re confident it will appear soon, but please feel free to reach out to us if you need any further assistance from our side.
We always strive to provide clear and timely communication, and we were genuinely disappointed to see your review, especially as your request was handled swiftly and without delay.
We’re here to help with anything else you might need and appreciate your understanding.
Service SAV catastrophique
Le service SAV est catastrophique ! J'ai 2 problèmes sur 2 produits différents et aucun n'arrivent à se régler car la communication avec le SAV est quasi inexistante... pas de réponses malgré mes relances !
8. april 2025
Uopfordret anmeldelse
Besvarelse fra Wheeler Display
Nous sommes sincèrement désolés de lire votre commentaire, d'autant plus que nous pensons qu'il ne reflète pas tout le contexte de notre communication avec vous.
Votre premier message concernant la commande a été reçu près d'un an après l'achat, et nous avons répondu rapidement à chaque fois. Nos réponses ont toujours été données dans un délai raisonnable et n'ont jamais été ignorées.
Nous avons pris toutes les mesures nécessaires pour vous aider, notamment en recherchant les pièces de rechange que vous avez égarées et en prenant des dispositions pour les envoyer avec votre prochaine commande. Si nous avons oublié un autre problème, nous restons à votre disposition et prêts à vous aider.
We're genuinely sorry to read your review, especially as we feel it doesn’t reflect the full context of our communication with you.
Your first message regarding the order was received nearly a year after purchase, and we responded promptly each time. Our responses were always within a reasonable timeframe and never ignored.
We’ve taken every step to assist you, including sourcing replacement parts that were misplaced by you and arranging to send them with your upcoming order. If there is any additional issue we may have missed, we remain available and willing to help.
I ordered in march 22
I ordered in march 22, a desk, chair and plug. And i received 3 days later only the chair and plug but no desk yet, have been sending e-mails but no respond. I hope it will arrive very soon.
22. marts 2025
Uopfordret anmeldelse
Besvarelse fra Wheeler Display
After looking into the matter, I can see that you’ve been in contact with my colleague, who informed you that the desk was shipped separately. I'm pleased to hear that it has now been successfully delivered.
Awful quality chairs
Awful quality. Bought a chair and the wood splitted in the first week, no use or something. After reaching out they state it was due to use and it was not covered by warranty. Now have to proceed into a legal procedure to get it replaced... Think twice before you buy here. Also their warranty claim on their site is a big lie.
UPDATE AFTER REPLY JACOB:
To repeat myself, I did not _use_ the chair. We bought 2 of them, 1 is good, the other one is not good. Both were not used. This is a really bad experience.
13. marts 2025
Uopfordret anmeldelse
Besvarelse fra Wheeler Display
We’re sorry to hear that you’re unhappy with your experience. We take quality and customer satisfaction very seriously, which is why all our products go through strict quality control checks.
Upon reviewing your case, our team determined that the damage was caused by external factors rather than a manufacturing defect. While we strive to assist our customers as much as possible, accidental or improper use-related damage is not covered under warranty, as stated in our policy.
That said, we always aim to find fair solutions and are happy to discuss any concerns further. Please feel free to reach out to our team directly.
Service clients sérieux et efficace
Au regard de notre experience toute récente (achat d'un bureau) nous pouvons recommander Jacob Bek.
Traitement, expédition et livraison rapides de notre achat.
Emballage soigné et renforcé (plusieurs épaisseurs), heureusement car le transporteur manquait manifestement de délicatesse.
...Mais nous avons malheureusement constaté un défaut sur le produit reçu.
Dans ce contexte, où bien souvent l'expérience client se complique fortement, Jacob Bek par l'intermédiaire de son service administration des ventes a immédiatement engagé le dialogue, en commençant par présenter des excuses pour la situation rencontrée.
La première proposition qui visait à nous dédommager ne pouvant nous convenir, Jacob Bek a finalement satisfait notre demande en livrant de quoi remplacer ce qui n'était pas conforme, en expédiant à leurs frais un nouveau colis pourtant volumineux.
Nous ne pouvons qu'être pleinement satisfaits d'avoir fait confiance à Jacob Bek, et du traitement éxemplaire du problème survenu.
Notre fils est ravi de son nouveau bureau.
Nous remercions tout particulièrement Sandra, notre interlocutrice, pour son amabilité et sa réactivité.
25. februar 2025
Uopfordret anmeldelse
Nice looking, good price, plenty of steps to assemble, problem with 2 screws
The price is good, the grey chair looks nice and elegant and the delivery was fast and perfect with GLS.
However, there are plenty of steps to assemble it and 2 of the screws to join the lumbar support, one falls all the time, it is too loose, and the other one we needed to hammer to insert it. I ended up sticking a piece of grey tape to prevent it from falling.
20. februar 2025
Uopfordret anmeldelse
Besvarelse fra Wheeler Display
Hi Nerea,
We’re delighted to hear that you’re happy with the price, the overall product, and the prompt delivery!
We’re sorry to learn that you encountered some issues during assembly. A hammer shouldn’t be necessary, and if you had reached out to us, we would have been more than happy to assist you with the assembly process. Our customer support team is always here to help.
We look forward to welcoming you back as a valued customer soon!
If you have any further concerns or need assistance, please don’t hesitate to get in touch.
Necesito poder contactar con la empresa y no…
Necesito poder contactar con ellos y no encuentro un mailni un tlf.
Soy muy bajita, 153 cm y quiero que me aconsejen sobre que silla dde oficina ergonomica con apoyo para la cabeza y reposabrazos me aconsejan, me acabo de operar de cervicales y necesito una silla que me encaje
30. januar 2025
Uopfordret anmeldelse
Besvarelse fra Wheeler Display
Nuestro equipo está siempre disponible a través de nuestra función de chat en vivo en nuestro sitio web, así como a través de nuestra página Contáctenos, donde puede enviarnos un mensaje directamente. No hemos recibido ninguna comunicación por su parte.
Creemos que es injusto recibir una valoración de una estrella cuando existen múltiples opciones de contacto disponibles. Nos tomamos muy en serio el servicio de atención al cliente y siempre estamos dispuestos a ayudarle.
En cuanto a su consulta, nos encantaría ayudarle a encontrar la silla de oficina ergonómica perfecta que satisfaga sus necesidades. Tenemos varias opciones que pueden convenirle y estaremos encantados de ofrecerle recomendaciones personalizadas.
Como no hemos podido encontrar sus datos de contacto, póngase en contacto con nosotros a través del chat en vivo o de nuestra página de contacto para que podamos ayudarle directamente. Queremos ayudarle a encontrar la silla adecuada y resolver cualquier duda que pueda tener.
Esperamos tener noticias suyas.
Our team is always available through our Live Chat feature on our website, as well as via our Contact Us page, where you can send us a message directly. We have not received any communication from you.
We feel it is unfair to receive a one-star review when multiple viable contact options are readily available. We take customer service seriously and are always happy to assist.
Regarding your inquiry, we’d love to help you find the perfect ergonomic office chair that meets your needs. We have several options that may suit you, and we’d be happy to provide personalized recommendations.
Since we couldn’t find your contact details, please reach out to us through Live Chat or our Contact Us page so we can assist you directly. We genuinely want to help you find the right chair and resolve any concerns you may have.
Looking forward to hearing from you.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.