Such great service. My taxi journey with Marietta was a lovely start to my holiday. Super clean, comfy car and a lovely atmosphere. Thanks so much, will absolutely recommend Western Cars to anyone loo... Se mere
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Se, hvad kunderne siger
Unpleasant driver , 0 social pleasantries , but more importantly aggressive driver, too fast & impatient , nearly got hit by truck 2 mins from home . Not a pleasant ride at all . Gets a star for bein... Se mere
Virksomheden har svaret
I had the most wonderful experience with Western Cars in the early hours this morning. Simon (driver no 453) picked me up from Gatwick Airport at the North Terminal at 2.30am. He rung me to e... Se mere
Virksomheden har svaret
Western Cars were absolutely amazing and very on time. Their communication is perfect and were super helpful and understanding in helping me book two taxis. Not only are they reliable but flexible. Th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Western Cars provides 24/7 reliable, professional taxi services throughout Crawley & West Sussex. Competitive pricing, modern fleet saloons, MPVs, executive cars, 6-8 seaters, and easy booking via phone, app, or online for local rides & airport transfers.
Kontaktoplysninger
198 Haslett Avenue Three Bridges, RH10 1LY, Crawley, Storbritannien
- 01293 300000
- info@westerncars.co.uk
- westerncars.co.uk
4,2
God
114 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 57 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Everything's perfect!
16. oktober 2026
Uopfordret anmeldelse
My driver was great
My driver was great, she was on time and so lovely. Would recommend & use again. Driver number 330.
19. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Western Cars & Taxis
Thank you so much for the wonderful feedback! We're thrilled to hear that Driver 330 looked after you so well and arrived right on time. We always aim to make every journey comfortable and pleasant. We look forward to welcoming you back on board soon!
i love simon
i love simon. Best man ever. Favourite drive in my life. very impressive ! did not speed but was quick and speedy. On time and a legend. Love him. safest man with the nicest car. Lovely figure xx 😘
16. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Western Cars & Taxis
Thank you so much for this fantastic review! We're delighted to hear that Simon made your journey so special with his friendly personality, safe driving and lovely car. We'll be sure to pass your lovely comments on to him. We look forward to welcoming you on board again soon!
simon’s was the best driver ever
simon’s was the best driver ever! amazing conversation so funny! would recommend!!!
16. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Western Cars & Taxis
Thank you so much for your amazing review! We're delighted to hear that Simon made your journey so enjoyable with his great conversation and sense of humour. We really appreciate your recommendation and hope to see you again soon!
Besvarelse fra Western Cars & Taxis
Thank you for your lovely review! Simon will be delighted to hear this. We look forward to welcoming you again soon! x
Besvarelse fra Western Cars & Taxis
We sincerely apologize if you experienced any inconvenience during your ride with our driver. We would appreciate it if you could share the reasons for not recommending our service, as your feedback is valuable to us. This will help us investigate the matter and make the necessary improvements to ensure we continue to provide the highest standard of service.
Besvarelse fra Western Cars & Taxis
Thank you for your lovely review! We're delighted to hear you had a smooth and comfortable journey with Halima. We'll be sure to pass on your kind words. We look forward to welcoming you again soon!
The nicest man ever
The nicest man ever, lovely lovely chat and funniest guy i’ve ever spoken to. will see him again. LOVED SO MUCH !!! xx
- Jemima xx
2. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Western Cars & Taxis
Thank you so much for your lovely review! We're thrilled to hear you had such a fun and enjoyable journey. We'll be sure to pass your kind words on to the driver. We look forward to seeing you again soon!
Simon was lovely and respectful.
Simon was lovely and respectful.
1. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Western Cars & Taxis
Thank you for your kind review! We're delighted to hear that Simon provided such a lovely and respectful service. We hope to welcome you again soon!
5 Stars
Such great service. My taxi journey with Marietta was a lovely start to my holiday. Super clean, comfy car and a lovely atmosphere. Thanks so much, will absolutely recommend Western Cars to anyone looking for a reliable and friendly taxi service.
30. september 2026
Uopfordret anmeldelse
Besvarelse fra Western Cars & Taxis
Thank you so much for your lovely review! We're delighted to hear that Marietta helped make the start of your holiday so enjoyable. Your kind words and recommendation mean a lot to the whole team at Western Cars. We look forward to welcoming you on board again soon!
Amazing friendly Taxi service
Amazing, professional service and spotlessly clean Mercedes, Simon was funny and friendly. Highly recommend.
25. september 2026
Uopfordret anmeldelse
Besvarelse fra Western Cars & Taxis
Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our professional service and spotless Mercedes. Simon will be thrilled to know that he made your journey enjoyable with his friendly and fun personality. We truly appreciate your recommendation and look forward to welcoming you on board again soon!
Great service as always
Great service as always. Called when through customs at Gatwick and car was waiting for us. Highly recommended, reliable service.
11. september 2026
Uopfordret anmeldelse
Besvarelse fra Western Cars & Taxis
Thank you for your kind words, Tracy. We're delighted to hear that you received great service as always and that your car was waiting for you at Gatwick after customs. We truly appreciate your recommendation and look forward to assisting you again in the future.
A Knight in shining armour...
Simon driver (453) insured I did not miss my flight by waiting a little bit longer for me - I had slept through my alarm and things could have been so much worse.
A true Knight in shining armour - his vehicle. Thank you 😊
1. september 2026
Uopfordret anmeldelse
Besvarelse fra Western Cars & Taxis
Thank you, Miss K Puleston, for your kind words and for choosing Western Cars Taxi Service. We're delighted to hear that our team provided reliable service and that your car was waiting for you at Gatwick customs. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
Top 3 cab rides with Western Cars
I had the most wonderful experience with Western Cars in the early hours this morning. Simon (driver no 453) picked me up from Gatwick Airport at the North Terminal at 2.30am. He rung me to ensure I was ready to be picked up. He arrived in a glistening black Mercedes.
Simon was so engaging with me, it felt like I'd known him ages and felt very safe in his car both from how he drove and the I was a female travelling by myself.
It was a breath of fresh air to have such exceptional service.
The journey was over far too quickly, he's definitely in the top 3 drivers in Western cars and I'm a regular customer.
The trip was a breeze and totally delightful.
10. september 2026
Uopfordret anmeldelse
Besvarelse fra Western Cars & Taxis
Thank you, Dawn, for your wonderful review. We're delighted to hear Simon provided such exceptional service and made you feel safe and comfortable during your early morning journey. We pride ourselves on engaging drivers and top-quality experiences, and it's fantastic to know Simon is among your favorites. Your kind words motivate us to continue delivering delightful and reliable service. We look forward to serving you again soon.
Great pick up from LHR
Great pick up from LHR - pick up instructions were very clear and waiting time was very short. Morietta was really lovely and made the journey very pleasant.
10. september 2026
Uopfordret anmeldelse
Besvarelse fra Western Cars & Taxis
Thank you for your wonderful review, Jenn. We're delighted to hear that your pick-up from LHR was smooth, with clear instructions and minimal waiting time. Morietta and Simon are valued team members, and we're glad they made your journey pleasant and safe. It's fantastic to know you consider Simon one of the top drivers in Western Cars. We truly appreciate your loyalty as a regular customer and look forward to serving you again soon.
Marietta was a great driver
Marietta was a great driver. Very nice, very smooth, very comfortable driving. Thoroughly recommend
7. september 2026
Uopfordret anmeldelse
Besvarelse fra Western Cars & Taxis
Thank you for your kind words, Jenn. We're delighted to hear that Marietta provided a smooth and comfortable ride. We appreciate your recommendation and look forward to serving you again with the same level of service.
Excellent service
Western Cars were absolutely amazing and very on time. Their communication is perfect and were super helpful and understanding in helping me book two taxis. Not only are they reliable but flexible. Thank you so much I will definitely be using their taxi service again!!
6. september 2026
Uopfordret anmeldelse
Besvarelse fra Western Cars & Taxis
Thank you, Alex, for your kind words and positive feedback. We're delighted to hear that you found our service reliable, flexible, and punctual. We strive to provide excellent communication and helpful assistance to ensure a smooth booking experience. Your satisfaction means a lot to us, and we look forward to serving you again in the future.
Unpleasant ride
Unpleasant driver , 0 social pleasantries , but more importantly aggressive driver, too fast & impatient , nearly got hit by truck 2 mins from home . Not a pleasant ride at all . Gets a star for being on time , and nice car .
3. september 2026
Uopfordret anmeldelse
Besvarelse fra Western Cars & Taxis
We’re very sorry to hear about your experience and apologise for the distress and inconvenience caused. We take your comments regarding the driver’s manner and, in particular, your concerns about the speed and standard of driving very seriously. The safety and comfort of our passengers is extremely important to us.
Please could you provide us with your journey reference number or the phone number used to make the booking so we can investigate this matter further with the driver? Alternatively, you can contact us directly at info@westerncars.co.uk.
We appreciate you bringing this to our attention, and we’re pleased to hear that the vehicle and punctuality met your expectations. We hope to have the opportunity to look into your concerns properly.
BEWARE OF OVERCHARGING
BEWARE OF OVERCHARGING.
Quoted £47. Paid online before the driver arrived.Charged £56.
Overcharged £9.
UPDATE. Subsequent to this review, I was contacted by Sham, Client Liaisons Manager who has now explained, apologised and refunded the £9 difference. Thankyou.
19. august 2026
Uopfordret anmeldelse
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