Required decking boards and joists for a home project. Ordered the materials from Wern Wood. Price wasn't over expensive and the quality was perfect for the job. Delivery was prompt and delivery staff... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Can't fault this company at great prices on wood and materials fixings etc great delivery service. Had to ring to add to order customer service was brilliant 5 stars ⭐⭐⭐⭐⭐ will be new supplier of wood... Se mere
No contact when was being delivered as they said would left messages and talked to them number of times will call back didn't said would have by set date after chasing on contact again didn't turn u... Se mere
Virksomheden har svaret
Always a pleasure deal with both on the sales line and with the delivery drivers. Drivers are very helpful in helping to move the order to convenient locations which is very appreciated.
Virksomhedsoplysninger
- Tømmerhandel
- Gør det selv-butik
- Havecenter
- Butik med udstyr til haveanlæg
- Leverandør af krydsfiner
- Butik med snedkeriudstyr
Skrevet af virksomheden
Wern-Wood is an independent timber merchant serving South Wales, supplying high-quality timber, fencing, decking, and building materials to both trade professionals and DIY customers. With a strong focus on value, availability, and reliable service, Wern-Wood is committed to offering competitive pricing, including a Price Match Promise on like-for-like products. Customers can benefit from a convenient next working day delivery service, with the option to select a preferred delivery date at checkout, as well as Click & Collect from the yard. Orders are handled by an experienced team who understand the demands of building projects and aim to provide a straightforward, dependable service from order to delivery. Wern-Wood combines traditional merchant values with a modern, customer-focused approach, making it easier to source the right materials quickly and with confidence.
Kontaktoplysninger
Wharf Road, SA11 2JX, Neath, Storbritannien
- 01639 874760
- david@wern-wood.co.uk
- wern-wood.com
4,5
Fremragende
171 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 57 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service
Excellent service, prompt delivery with a very helpful driver however two pieces of timber joist were out of shape,Wern timber prices with the lowest of all timber merchants in the area.
29. august 2025
Long wait for delivery date
Long wait for delivery date, email sent said delivered ,before driver was dispatched.
29. august 2025
Besvarelse fra Wern Wood Timber Merchants
Thanks for your review, Mr Densumbe — we appreciate you taking the time to share it.
Sorry to hear there was a delay and confusion around the delivery notification — that’s not how it should work. We’ve since made improvements to how delivery updates are handled to avoid that kind of issue.
Thanks again for your order and your feedback.
Excellent service
Excellent service and very helpful when ordering materials, can’t ask for more
29. august 2025
Can’t believe how much you save going…
Can’t believe how much you save going to see these guys I often drive a 60mile round trip from Burry port.
6. august 2025
Ordering easy and prompt delivery only…
Ordering easy and prompt delivery only issue is it started they would message to let you know when they would deliver but we only had a phone call when driver was 15 minutes away
5. august 2025
Always helpful
Always helpful, full of knowledge, and delivery is always easy. Cheers guys.
31. juli 2025
Great service once more
Great service once more. Always competitive and excellent communication.
31. juli 2025
No contact when was being delivered as…
No contact when was being delivered as they said would left messages and talked to them number of times will call back didn't said would have by set date after chasing on contact again didn't turn up had to call and chase again
But when did get here very helpful delivery driver and wood seems good but nit fitted yet due to delivery delays
29. juli 2025
Besvarelse fra Wern Wood Timber Merchants
Thanks for your review, Robbie — we appreciate you taking the time to share it.
Sorry the delivery and communication didn’t go as they should have at the time — that’s not the standard we aim for. We’ve since made improvements to how we manage delivery scheduling and updates, so feedback like this has helped shape that.
Glad to hear the driver was helpful when it arrived and that the timber looked good.
Thanks again for your order and your feedback.
Great prices
Great prices, quick delivery and followed instructions.
Great resolving an issue (I created) when I ordered the incorrect size wood in error.
11. juli 2025
Excellent - wood cut exactly
Very highly recommended! Purchased some marine plywood and they agreed to make a cut in it to my specified dimensions. This was done perfectly down the the millimetre and the wood slotted in easily to its intended spot. Very happy with your service (easy to text chat with via Whatsapp too) Many thanks to you!
11. juli 2025
Uopfordret anmeldelse
Easy to order
Easy to order , prompt delivery, and driver kept us informed,leaving our wood neatly where requested as we were out.
11. juli 2025
Great value
2. juli 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.