I manage a non-profit that runs summer camps. Due to COVID-19, there were parents who registered their kids for camp but decided to not send them, so refunds were required to be issued. Since some o... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Mira was terrific and solved the mystery straight away. There was an unidentified deposit in our checking acct. Mira researched the source of the deposit and found the answer very quickly. My husban... Se mere
WePay is unequivocally a scam. The same goes for Stripe, Square, and PayPal; they'll treat you just as poorly. Avoid any third-party payment processors at all costs! Once they freeze you... Se mere
Sadly I found out too late that WePay is crooked. Many businesses have the same story, randomly stopped processing payments, held funds and refuse to release to me or refund to clients and it's been 7... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
WePay is more than just a payments API. We deliver Fraud Protection, a great User Experience, and world class Support.
Kontaktoplysninger
350 Convention Way, Suite 200, 94063, Redwood City
- support@wepay.com
- wepay.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very easy to use money comes as fast as…
Very easy to use money comes as fast as next day after using this system for my business! very helpful and easy to use with clients
Chad was amazing
Chad was amazing, incredibly fast and efficient service
Partial refunds
I needed to do a partial refund to two clients - Sean was really helpful in getting this actioned really quickly. It was also easy to find out how to do this on their website.
Chad was exceedingly helpful
Chad was exceedingly helpful. Get this - I actually mistakenly contacted WePay about a problem I was having with Zelle. Chad went out of his way to look up and provide me with the customer support contact information for Zelle - totally above and beyond the call of duty!
I worked with Chad to get my banking in…
I worked with Chad to get my banking in order for our WePay account and he was extremely helpful every step of the way! Thanks Chad!
I've never done an ACH payment…
I've never done an ACH payment personally and I was a little hesitant. Their customer service was excellent and they resolved my issue quickly even with it being the holiday weekend and I was able to pay my contractor.
It was later in the day when I emailed…
It was later in the day when I emailed about a couple of items related to a refund and my account settings. Chad responded right away the next morning and assisted me with everything I needed help with. Thank you Chad!
Excellent customer service offered by Chad…
Excellent customer service offered by Chad, This is the kind of quick and totally responsive service that everyone hopes for, but, unfortunately, we can't expect.
Wepay is the absolute worst
Wepay is the absolute worst. I'll do everything in my power to keep people away. The company is supposedly a chase partner yet chase bank lays no claim to them. No way to contact them and their customer service is literally non-existent. What a joke!
I manage a non-profit that runs summer…
I manage a non-profit that runs summer camps. Due to COVID-19, there were parents who registered their kids for camp but decided to not send them, so refunds were required to be issued. Since some of these parents had registered their kids months ago, I could not manually refund them myself and required Chad's assistance. He was efficient, kind, and super helpful! I thought it was going to be a painful process, but I was wrong thanks to Chad's help!
Chad helped me to resolve a charge on…
Chad helped me to resolve a charge on my MC that I didn't recognize. He was prompt, thorough, and professional. My first request to WePay produced only a 5 year old charge, but Chad quickly found the current charge for me and forwarded the information. He even gave me complete contact info for the organization making the charge in case I needed more information. I would be happy to work with Chad again if I should ever have another issue to be resolved. Thank you Chad!
Great Customer Support
I reached out to WePay for an issue with a refund that had been processed. I worked with Seán to resolve our issue. My only complaint is we were not able to receive immediate assistance. However, once we were connected with Seán he responded quickly to my emails and was professional. He was very patient as I was communicating with an outside agency about their refund we processed via WePay. He was friendly, kind, and thurough in all communications.
Sean communicated rapidly and followed…
Sean communicated rapidly and followed up to make sure that my issue was resolved. Thanks!
I did not recognize a VISA payment.I…
I did not recognize a VISA payment.I emailed your Service .Within 3 hrs I got
my answer.
Thank you Chad!!!
Great Customer Service
I had an issue with their automated response on the website. I contacted customer service and Chad requested a little more information from me. Once he had that, he resolved the issue immediately. Great response and great customer service.
The customer service is awesome
The customer service is awesome! I had an issue with confirming micro deposit amounts. Chad responded Instantly and my issue was resolved within a day!
Sean was very helpful and professional
Sean was very helpful and professional. He replied in less than a day.
Question about balance in account.
I e mailed my question and got an answer by the next day from Sean who took care of my concerns and was very polite in doing so.
I emailed my problem and they came back…
I emailed my problem and they came back very quickly with the answer excellent service especially from Chad - if I have another query I will not hesitate to contact the Company again.
I was suprised by how quickly and…
I was suprised by how quickly and helpfully I was answered. I couldn't identify a charge to "WPY*", and the charge lookup tool (a great idea) didn't work for me. Chad responded to my e-mail within a few hours, with detail which allowed me to identify the charge. Excellent customer service.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








