Wentworth and Rowe Anmeldelser 

**BUYER BEWARE! Wentworth & Rowe is a SCAM items are from China!**

I ordered the Evangelist Jacket from Wentworth & Rowe, and what I received was absolutely terrible! The material was incredibly cheap and already falling apart. The buttons even had **“JEANS WEAR”** stamped on them!

It took over a month to receive my order, and I discovered that the jacket was actually shipped from China!

To make matters even more concerning, the company claims to be located in South Carolina, but I could not verify that there is a legitimate Wentworth & Rowe storefront at that location.

The product was nothing like the quality I expected based on the advertising. I feel completely misled and would never order from this company again.

**BUYER BEWARE! Do your research before spending your money with Wentworth & Rowe!**

I wish there were and options for zero stars. First, this company advertised that they were a small storefront business in Charleston that was moving to e-commerce. That was a lie. This was never a store in Charleston SC. Second, this is a company based in China so you have to wait more than 20 days to get your order. And third, the clothes are made with the cheapest material and are nothing like what you see in the online pictures. I would not recommend this company to my worst enemy.

This business is a scam and their online story about their shop in Charleston is not true.

Wentworthandrowe.com operates out of China, and their returns are to this address:

Returns Department
4th Floor, Prologis Logistics Park
Zhenxing North Road, Jianggao Town
Baiyun District, Guangzhou City
Guangdong Province, China
Zip Code: 510450
Tel: 17322076236

Also, they operate marksarahvancouver.com which tells a similar story.

Both of these shops - and I assume they have more - operate on Shopify.com. So Shopify.com is at least partially culpable in hosting these bad-faith stores.

You will get goods, but they will not look like what was on the website, and the goods will be very low-quality. My wife ordered a jacket, and when held up to a window we could see through it.

This company is deceptive and uses deceptive marketing tactics. They promote themselves as a mother/daughter American family who sells fine quality American craftsmanship. What I received was a barely stitched, thin fabric with buttons that were from a pair of jeans from China. Horribly made. I filed an official complaint with the Federal Trade Commission and Better Business Bureau. Their scam tactics are deceitful and quality is worse than TEMU.

Definitely a bait and switch. Shipment is coming from China based on shipment routing and paperwork. Posing as a N Carolina family shop.

My order took weeks to come in. Website said it was a Charleston brand. Turns out shipment was coming from china. When it finally got delivered it was 100 percent polyester and looked absolutely nothing like the picture. Shame on instagram was allowing advertisements for this brand. It’s definitely a scam

I ordered a maxi dress and shorts set. Neither showed up looking like the picture. The shorts set looked to be a nice linen material, and upon seeing it on arrival its a cheap polyester. The dress looked more silky on the website and is the same polyester material. The sizes are also not correct at all. I ordered based on my measurements and the garments showed up twice the size they should be. Its poor quality all around and in order to return items you pay for shipping to send the items back overseas. I'm eating the cost because I don't want the hassle, but it's disappointing since I was looking for cute vacation wear. I'd be better off finding something on Amazon.

1 star is better than what was shipped. Scam. Do not use. Horrible quality. Do not purchase

Terrible quality, overpriced for what you get, shipping terribly long. Will never waste my money at this store again!

This is a total scam. It is not in Charleston SC it is in China. I ordered a Jacket and it was more of a flannel shirt with poor stitching. They do not allow for returns like the website suggests. They offered a 10% money back. Totally frustrating.

BUYER BEWARE!
I regret not having read the reviews of this company prior to ordering 2 dresses. Customer reviews are spot on!
I also found the advertising to be deceptive. They advertise that they are a Charleston SC company but they actually ship from China. Took a few weeks for items to arrive.
The photos of the products on the website are inaccurate. The photo of a caftan I ordered showed the model clearly wearing a long necklace as an accessory. Upon receipt of the item, the "necklace" is in the design of the dress. Very cheap looking as is the material itself. Dresses are not flattering at all.
The return process is also disappointing. They initially offered me a 10% discount to keep the items. When I pushed back, they offered me a 20% discount. The alternative was to return the items to Guangdong China at my own expense.
Save yourself the aggravation and do not purchase from this company.

I ordered a dress which, although I ordered my normal size, was way too large. Also, on the website, the dress looked crisp and classy, but in reality, the material is flimsy and low quality.
When I wrote to process a return, they gave me two options--take 10% of the original cost or, if available would send me a smaller size.
This is unbelievable. DO NOT PURCHASE from this company.

Came out of my suitcase without a single wrinkle after 4 days in Nashville. Thats the whole review

Definitely a bait and switch! The product was received about a month after the order was placed, and it did not match the description on the site. Instead of a “heavy” tweed, the fabric is a polyester/cotton blend lightweight fabric, unlined. The velvet accent is clearly a cheap polyester and the color is more gold than brown. The military style buttons actually say “Jeans Wear” and the plastic tags inside say Made in China. I would equate the quality to that of a Halloween costume. You have to read the fine print to see that the 30-day “guarantee” involves the customer paying for return shipping to the warehouse in China.

If zero stars was an option I woudl select it.

I ordered two items. Neither arrived looking like the pictures. The top was passable but the short outfit was awful. The material in the picture looks like a cotton blend/linen look. It arrived 95 percent polyester and the fit was atrocious. I asked the next day after delivery to use the “easy returns” advertised on the website. I was offered 10 percent back of a $59.95 plus tax item. I pushed back then was offered a 15 percent money back or the option to return the garment to china and deal with them. Neither option is reasonable. I will never order from this website. It’s like a Temu experience. I will also let others know how deceptive the website is.

I was under the impression that this line of clothing came from Charleston, SC. The quality of the clothes is very poor. It is made in and shipped from China. The fabrics that were delivered looked nothing like what was in the online catalogue. The price of such sub par clothing did not justify the price. The amount of time to receive the items was weeks. I read other online reviews post my order and had I done that, I would NEVER have ordered from Wentworth and Rowe. The clothes are not quality, poor fit and I gave them to Goodwill rather than try the lengthy process to get a refund. Again, the online reviews for refunds were also dismal noting that refunds and returns were very difficult. I will insure that this review is on all social media outlets so others will not be fooled by the website.

Buyers beware!! Terrible quality clothing shipped from China which takes forever. And a very questionable return policy where you can’t get your money back. Very polite service but good luck staying in business!! I would avoid !

The Medi dress that I ordered looks a lot different than the one you have on your website. The actual dress is very cheap and made of polyester and does not even have a tag on it nor a tag on the end seam for washing instructions but then again it is polyester so. This dress came from China. It definitely is not worth what I spent on it! I would not order from this company. It’s very deceiving.

I would strongly caution anyone considering ordering from Wentworth & Rowe.

I ordered a clothing set based on the photos and description on their website. Unfortunately, the item I received was materially different from what was advertised. The set did not have the gold contrast trim shown in the product photos, the shorts did not have the advertised tie-waist, and the fabric was a stiff 100% polyester rather than the “airy weave with a soft, fluid drape” described on the website. The shorts were also significantly longer than they appeared in the product photos.

I contacted customer service requesting a full refund because the merchandise I received was not what was advertised. Rather than providing a prepaid return option, I was offered a 15% refund to keep the item. When I declined, the offer was increased to 20%. The alternative they provided was to return the merchandise to an international warehouse in Guangzhou, China at my own expense, including any customs fees or other charges.

That is particularly frustrating because I am not trying to return an item simply because I changed my mind or don't like it. I am seeking a refund because the product I received does not match the product that was advertised and sold to me.

At the time of writing this review, the company has still not agreed to provide a full refund with prepaid return shipping.

The customer service representatives have been polite, but the proposed resolution has been disappointing. Based on my experience, I would recommend being very cautious about ordering from this company, particularly if you are relying on the website photos and description to determine what you are purchasing.

I would not order from Wentworth & Rowe again.

Quality is garbage - thin, cheap fabric that looks nothing like the photos. My order took a month to arrive because it ships from China, which the site doesn't tell you. And there's no real way to return anything. This company is a Chinese scam. Save your money.