WeMasterTrade 

Besvarelse fra WeMasterTrade

29. maj 2026

Thank you for your kind words! We’re glad to hear you had a great experience and that your payouts were processed smoothly. We truly appreciate your support.
WMT Team

Besvarelse fra WeMasterTrade

29. maj 2026

Thank you for your review. We would like to address your concern transparently and provide a full clarification.
We understand you are experiencing issues with account MT5 ID: 1147361, currently on Phase 2 of the Challenge package. The conditions for your package (5/10/6) are as follows:

Profit Target: 6% minimum to pass Phase 2
Profit Consistency (PC): 20%
Risk Consistency (RC): 2% of initial balance (Reactive — reset after 24 hours, one time only)
Daily Loss (DL): 5% of initial balance

The breach on your account of $219.39 is attributed to the Risk Consistency rule (2% = $200) — not the Daily Loss limit of 5% ($500) as mentioned in your review. These are two separate and distinct rules that operate independently.
As this is a first-time RC violation, your account will be automatically reset after 24 hours — a one-time courtesy designed to give traders the opportunity to better understand the rules before continuing. This reset is not a standard entitlement and will not apply to any subsequent violations.
For further reference, you may review the full policy details here:

Risk Consistency: faq.wemastertrade.com/what-is-the-risk-consistency-rule
Daily Loss: faq.wemastertrade.com/what-is-the-daily-loss-limit-and-what-happens-if-i-break-it

It is our pleasure to assist our traders in clearing any misunderstandings and ensuring a transparent trading experience. Should you have any further concerns, please submit a formal complaint at wemastertrade.com/report for management review.
We Master Trade Team

Besvarelse fra WeMasterTrade

28. maj 2026

Thank you for your review.
We would like to address this matter transparently. Following a thorough and comprehensive review of your conduct, WeMasterTrade identified serious violations of our Trading Agreement — specifically Section 10.1(d) – Acts of Dishonesty and Unauthorized Activities, which explicitly prohibits the use of reputationally damaging language directed at the company without valid factual basis.
This behavior is inconsistent with the standards of professionalism expected from our clients and constitutes a material breach of the Trading Agreement which you acknowledged and agreed to upon registration. Such conduct undermines the trust and transparency required within our trading environment and causes direct harm to WeMasterTrade's business operations and public standing. Given the seriousness of this violation, it is treated with the utmost importance.
We also wish to note that throughout your trading history with WeMasterTrade, you received total trading payouts amounting to $16,476.63, in addition to Introducing Partner commissions totaling $8,250.01 — reflecting the company's consistent commitment to honoring legitimate trading results.
As a result of the aforementioned violations, and following a final and comprehensive assessment, the decision was made to permanently terminate all services and access associated with your profile. This decision is final and non-appealable.
WeMasterTrade applies its policies consistently and without exception across all clients, in order to protect the integrity, fairness, and sustainability of our trading environment.
We Master Trade Team

Besvarelse fra WeMasterTrade

27. maj 2026

Gracias por compartir tu opinión. Nos alegra saber que estás satisfecho con tu primer retiro y que nuestras reglas y estructura te han ayudado en tu disciplina de trading. Apreciamos mucho tus comentarios y te deseamos mucho éxito en tu camino con WMT.

— WMT Team

Besvarelse fra WeMasterTrade

19. maj 2026

Thank you very much for your kind feedback!

We’re glad to hear that you consider WeMasterTrade an excellent company and that you appreciate the structure of the account and the focus on building discipline and consistency.

We wish you continued success in your trading journey, and we look forward to supporting your first payout and beyond.

Besvarelse fra WeMasterTrade

18. maj 2026

Hi,

Thank you for taking the time to leave a review. However, we were unable to find any account or support history associated with your profile.

WeMasterTrade is a regulated and transparent prop trading platform with thousands of verified payouts processed to traders worldwide. We take all concerns seriously, but we are unable to address a claim without any supporting details.

If you have had a genuine experience with us that you would like us to review, we encourage you to reach out through our official support channels or submit your case here:
🔗 wemastertrade.com/report/

We are committed to resolving any legitimate concerns promptly and fairly.

We Master Trade Team

Besvarelse fra WeMasterTrade

18. maj 2026

Dear Long Hoàng,

Thank you for sharing your comment.

Following a detailed investigation by our Risk Department, the trading activity on MT5 account 1085679 was reviewed and found to be in violation of our Terms and Conditions, specifically regarding high-frequency rapid trading actions and manipulative trading behavior.

Our analysis identified an unusually high concentration of rapid short-term trades. Out of 3,950 total positions, approximately 36.51% were high-frequency trades, and 95.87% of your total realized profit was generated from these trades. In addition, a large number of rapid and repetitive orders were placed on XAUUSDx, which significantly exceeded our acceptable thresholds.

While WeMasterTrade does not prohibit scalping, strategies consisting predominantly of extremely high-frequency trading may trigger a compliance review under Section 3.6 – Arbitrage and Manipulative Practices of our Terms and Conditions, particularly when such activity affects execution quality and the integrity of the trading system.

Based on the findings of this review, the account was determined to be in breach of our trading policies. As a result:

• Withdrawal request W000131519 was declined
• MT5 account 1085679 has been terminated in accordance with our Terms and Conditions

For transparency, the relevant evidence and trading analysis have already been provided to you via email.

We remain committed to maintaining a fair and transparent trading environment for all traders who follow the platform’s rules and trading conditions.

WMT Team

Besvarelse fra WeMasterTrade

18. maj 2026

Hi Ngoc Ninh,

Thank you for sharing your feedback. We would like to clarify this matter transparently.

The minimum affiliate withdrawal amount varies by region. The $200 minimum applies to select regions, while for Vietnam, the minimum withdrawal threshold is $350. This regional difference is in place due to varying payment processing conditions and is part of our affiliate program terms.

We understand this may not have been clearly communicated to you upfront, and we sincerely apologize for the confusion this has caused. We are actively working to improve how region-specific conditions are displayed so that affiliates have full clarity before reaching their withdrawal targets.

If you would like our management team to review your case further, we welcome you to submit a formal request through our official form:
🔗 wemastertrade.com/report/

We value your contribution as an affiliate and appreciate your patience.

We Master Trade Team

Besvarelse fra WeMasterTrade

18. maj 2026

Hi Ahmed,

Thank you for your great feedback and for sharing your experience with WeMasterTrade! We’re glad to hear that you’re happy with our instant funded account conditions and fast withdrawal process.

Your support means a lot to our team, and we’ll continue working hard to provide the best trading experience possible. Wishing you continued success in your trading journey!

Best regards,
WeMasterTrade Team

Besvarelse fra WeMasterTrade

15. maj 2026

Dear Mohamed,

Thank you for sharing your experience. We would like to address the points raised in your review with full transparency.

Following a thorough review by our Risk Team, it was confirmed that trading activity across accounts MT5 1134188 and MT5 1135000 violated our Trading Interval Restriction policy. This rule — which requires traders to wait at least one hour after closing a losing trade on a given symbol before opening a new trade on the same symbol in another account — is published in our Terms & Conditions and applies to all accounts.

We understand that you may not have been fully aware of this specific rule at the time, and we take that feedback on board regarding communication clarity.

As a resolution, WeMasterTrade has already offered to reset account MT5 1134188 and reactivate account MT5 1135000, so that you can continue trading without incurring the cost of new accounts. We hope this gesture reflects our commitment to treating traders fairly.

If you believe any aspect of your case was handled incorrectly, you are welcome to submit a formal complaint for reassessment by our management team:
🔗 wemastertrade.com/report/

We remain committed to transparency and to improving how our rules are communicated to traders before and after purchase.

We Master Trade Team

Besvarelse fra WeMasterTrade

15. maj 2026

Muchas gracias por tu comentario positivo. Nos alegra saber que valoras la transparencia de nuestras reglas de consistencia y que nuestra plataforma te ha ayudado a mejorar como trader. Agradecemos mucho tu confianza y te deseamos mucho éxito continuo.

Besvarelse fra WeMasterTrade

11. maj 2026

Dear Tamer,

Thank you for sharing your concerns with us. We sincerely understand how stressful this situation must have been, especially while managing active trades.

Regarding the issue you experienced, our team identified that there was a temporary problem affecting cTrader connectivity, which may have impacted trading activities for some users during that period. Since your message was sent outside our support team’s working hours, there was unfortunately a delay before an agent could respond.

At the moment, both the dashboard and cTrader systems are operating normally again, and we can also confirm that your accounts have not been terminated. Our support agent has already responded to your case and is continuing to assist you directly.

We truly appreciate your patience and feedback. Your concerns have been shared internally so our technical and support teams can continue improving response times and platform stability.

Best regards,
WeMasterTrade Team

Besvarelse fra WeMasterTrade

8. maj 2026

Estimado Luis,

Lamentamos que hayas tenido esta experiencia y entendemos tu frustración.

Tras revisar tu caso, confirmamos que la cuenta ID: 1138561 fue terminada debido a una segunda violación de nuestra regla de Risk Consistency. Queremos aclarar que, después de la primera infracción, WeMasterTrade permitió un reinicio de la cuenta como una oportunidad adicional para que pudieras comprender mejor las reglas y continuar operando.

Sin embargo, de acuerdo con nuestras políticas y condiciones, una segunda violación de la regla de Risk Consistency resulta en el cierre permanente de la cuenta.

En WeMasterTrade nos esforzamos por mantener transparencia en nuestras reglas y procesos para todos los traders. Recomendamos revisar cuidadosamente las condiciones de trading y gestión de riesgo para evitar situaciones similares en el futuro.

WMT Team

Besvarelse fra WeMasterTrade

8. maj 2026

Dear Lis,

We are sorry to hear that you feel this way about your experience.

At WeMasterTrade, we are committed to maintaining transparency regarding our trading rules, evaluation process, and payout policies. All terms and conditions are publicly available for clients to review before purchasing an account.

At the same time, since this review does not include any account details, reference number, or specific information, it is very difficult for our team to properly investigate or respond to the concerns raised.

If you are a genuine client of WeMasterTrade, we kindly encourage you to submit a complaint or review request form with your account details so our team can carefully review your case and provide support if needed.

Report form: https://wemastertrade.com/report/

WMT Team

Besvarelse fra WeMasterTrade

15. maj 2026

Thank you for sharing your experience with WeMasterTrade. We’re glad to hear that your journey has been positive so far and that you find our platform smooth and trading conditions clear. Our support team is always here to assist you whenever needed. We truly appreciate your trust and wish you continued success!

Besvarelse fra WeMasterTrade

5. maj 2026

Gracias por tu comentario. Nos gustaría aclarar la situación con base en nuestro Acuerdo y las reglas de la plataforma.

En primer lugar, nuestros Términos establecen claramente que las cuentas son estrictamente personales e intransferibles:

Cláusula 15 (Cesión): “Se prohíbe expresamente ceder sus derechos y obligaciones bajo este Acuerdo.”
Cláusula 15.1: “El Trader no podrá transferir ninguno de sus derechos u obligaciones bajo este Contrato sin consentimiento previo por escrito.”

Además, según las reglas de uso de la cuenta:
No está permitido compartir el acceso (usuario o contraseña) con terceros.
La cuenta solo puede ser utilizada por el usuario registrado.
Esto significa que comprar, vender o utilizar cuentas obtenidas de otras personas no está permitido bajo ninguna circunstancia.
En segundo lugar, respecto al registro de múltiples cuentas:
El hecho de que nuestro sistema permita crear una cuenta inicialmente no implica aprobación ni elegibilidad bajo el Acuerdo. Todas las cuentas están sujetas a verificación, incluyendo controles de identidad (KYC/AML), validación de uso y cumplimiento de políticas. Aquellas que no cumplan estos requisitos pueden ser restringidas, suspendidas o no ser elegibles para pagos.

En tercer lugar, sobre la verificación:
Tal como se indica en nuestro Acuerdo, esta puede realizarse en diferentes etapas del ciclo del usuario, incluso antes de los pagos. Esto es una práctica estándar en la industria para garantizar el cumplimiento, prevenir fraudes y proteger la integridad de la plataforma.

Por último, aunque el registro o acceso pueda ser técnicamente posible en ciertos casos, esto no anula ni sustituye los Términos del Acuerdo, incluyendo las restricciones sobre transferencia de cuentas o uso por terceros.

Entendemos que pueden ocurrir malentendidos, especialmente cuando las cuentas se adquieren fuera de los canales oficiales. Si consideras que tu caso requiere una revisión más detallada, te invitamos a contactar directamente con nuestro equipo de soporte para poder ayudarte adecuadamente.

WMT

Besvarelse fra WeMasterTrade

6. maj 2026

Thank you for sharing your experience. We take all feedback seriously and would like to clarify a few points regarding your case.

After reviewing your account history, we can confirm that there were two payout rejections, not five as mentioned:

First review (Feb 5): Your account did not meet the required profit consistency rule (20–30%). You were allowed to continue trading, and your account was not reset.
Second review (Feb 9): The account was found to be in violation of our trading interval rule, which resulted in the termination of two related accounts. This decision was made by our risk team based on internal checks.

We understand that you may not agree with the outcome, and we respect your right to express your concerns. However, all evaluations are conducted in line with our trading rules to ensure fairness across all traders.

Regarding Discord access, moderation actions are applied to maintain a respectful and constructive environment for all members. Accounts may be restricted if activities are considered disruptive or similar to spam behavior.

If you would like us to take another look at your case or provide further clarification, please feel free to reach out to our support team directly. We are always open to reviewing concerns in a transparent manner.

WMT

Besvarelse fra WeMasterTrade

1. maj 2026

Thank you for sharing your feedback.

We take all reviews seriously and would like to address your concerns.

First, the reviews on our profile are from genuine traders around the world who have chosen to share their real experiences with us. We are proud to have a global community of traders, many of whom have had positive experiences with our services.

Second, Trustpilot is an independent review platform. Businesses cannot pay individuals to leave positive reviews, nor can they use bots to generate reviews. All reviews are subject to Trustpilot’s policies and monitoring systems.

At this time, we have been unable to locate any customer account under the name provided in your review. If you are indeed one of our genuine customers and have successfully passed your account phases, your funded account would be processed in accordance with our standard procedures.

To help us investigate your case thoroughly and provide the appropriate support, please submit your details through our official Complaint and Review Form:
https://wemastertrade.com/report/

Once we receive your submission, our team will review your case promptly and assist you accordingly.

WMT Team

Besvarelse fra WeMasterTrade

15. maj 2026

Thank you very much for your detailed and thoughtful feedback. We truly appreciate your patience during the review process. At WeMasterTrade, we always aim to ensure fairness and transparency, and we’re glad the issue was resolved professionally. Your support motivates us to keep improving and delivering the best experience for our traders.