The Wellness Holiday Boutique Anmeldelser 105

TrustScore 5 ud af 5

4,8

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Booking process was smooth and quick. A little more info up front would help. However extremely helpful and all questions answered fully and promptly. Location is perfect for a retreat. The s... Se mere

Bedømt til 5 ud af 5 stjerner

Joanna is very responsive and quick to reply to emails. She was also willing to recommend and share the best programs/hotels for my needs. It was easy to receive a quote and I had no issues along the... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I had a wonderful time at the yoga retreat, everyone was so kind, the rooms so lovely and the yoga and Pilates sessions everyday really were exceptional and pushed us to new areas. We also had the bes... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Small hotel - Lovely friendly and caring staff. Happy to help with any questions. Other guests very nice and the whole place was relaxing and welcoming. Clean and good facilities - nice bedro... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Rejsearrangør
  2. Wellnessprogram

Skrevet af virksomheden

The Wellness Holiday Holiday Boutique is an independent tour operator specialising in authentic and life-enhancing wellness holidays across the globe from detox, yoga, spa, weight loss, fitness, Ayurveda and more.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

105 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

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Bedømt til 5 ud af 5 stjerner

As a first time solo traveller I was…

As a first time solo traveller I was given amazing advice and support each step of the way from deciding which holiday would suit my needs up until returning home! They really listened to me and I had the most amazing experience in bali! Would highly recommend. Thanks so much Joanna! I would definitely use this company again.

24. september 2024
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Besvarelse fra The Wellness Holiday Boutique

Hi Sophie,

Thank you for your lovely review. We're thrilled to hear that your solo trip to Bali was such an amazing experience. It's our goal to provide personalised support and advice to all our clients, and we're delighted that we were able to help you create a memorable adventure.

We look forward to helping you plan your next healthy escape.

The Wellness Holiday Boutique







Bedømt til 5 ud af 5 stjerner

Everything was exactly what I had…

Everything was exactly what I had wanted. I loved the hotel and itenary. Joanna was super helpful and always on hand to answer any questions. Would highly recommend for solo travellers

16. september 2024
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Besvarelse fra The Wellness Holiday Boutique

Hi Lisa,

We're so pleased to hear that you enjoyed your stay and programme at Longevity Alvor and that Joanna was supportive during your booking experience.

We look forward to helping you plan your next wellness escape.

The Wellness Holiday Boutique

Bedømt til 5 ud af 5 stjerner

Wellness Holiday - Yoga Package

I've just returned from 4 nights in Spain on a wellness package that included absolutely everything from flights-transfers- yoga-meditation- massage- full board and the most beautiful room in a gorgeous hotel. As a solo female traveler I felt so comfortable and at ease , and came home feeling absolutely renewed and regenerated. I would definitely recommend this package to anyone that needs some time to unwind and treat themselves 💕

7. august 2024
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Besvarelse fra The Wellness Holiday Boutique

Hi Julie,

We're so pleased to hear that you have returned home feeling renewed and regenerated after your holiday at Palasiet Thalasso Hotel as a solo female traveller.

We hope we can be of assistance in planning your next healthy escape.

The Wellness Holiday Boutique

Bedømt til 5 ud af 5 stjerner

easy booking and payment system

easy booking and payment system. Great communication and answered all my questions.

31. juli 2024
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Besvarelse fra The Wellness Holiday Boutique

Hi Natalie,

We're so pleased to hear that you were happy with our easy booking system and communications and hope we can be of assistance in helping you plan your next healthy escape.

The Wellness Holiday Boutique

Bedømt til 5 ud af 5 stjerner

Great website and personalized service

Easy website to navigate with multiple listings to choose from in every category. Lots of information provided to assist me in my decision. I found the entire online process to be seamless.
I particularly liked working with Joanna Chiu. She was very accommodating and professional. I really felt like she was working hard for me. She booked me a wonderful vacation and made sure everything was set up for me in advance.
The whole hotel went out of their way for me, not just the Pilates and wellness staff. I highly recommend using The Wellness Holiday Boutique

15. juli 2024
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Besvarelse fra The Wellness Holiday Boutique

Hi Lynette,

We're so pleased to hear that we were able to provide an accommodating and professional service to prepare for your wellness holiday at Boabab Suites and look forward to helping you plan your next healthy getaway.

The Wellness Holiday Boutique

Bedømt til 5 ud af 5 stjerner

Magical and healing and restorative in…

Magical and healing and restorative in every way

18. juni 2024
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Besvarelse fra The Wellness Holiday Boutique

Hi Customer,

We're delighted to hear that your retreat at Shanti Som was healing and restorative and look forward to helping you plan your next wellness escape.

The Wellness Holiday Boutique

Bedømt til 5 ud af 5 stjerner

Excellent service

Very easy and efficient booking procedure all done by email and a phone call. Good communication with reminders for payment dates and timely holiday information a few days before departure.

21. april 2024
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Besvarelse fra The Wellness Holiday Boutique

Hi Rachel,

Thank you for your kind review. We're delighted to hear that we were able to offer an easy and efficient booking process for your wellness holiday.

We look forward to helping you plan your next healthy escape.

The Wellness Holiday Boutique

Bedømt til 5 ud af 5 stjerner

Everything was perfect

Everything was perfect, great service, easy communiation, swift replies, great understanding of my requirements/needs

27. marts 2024
Uopfordret anmeldelse
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Besvarelse fra The Wellness Holiday Boutique

Hi Bjorg,

Thank you for your kind feedback. We're delighted to hear that we were able to support and plan your retreat holiday with a great understanding of your needs.

We look forward to helping you plan your next wellness escape.

The Wellness Holiday Boutique

Bedømt til 4 ud af 5 stjerner

Shanti Som Retreat

Small hotel - Lovely friendly and caring staff. Happy to help with any questions.
Other guests very nice and the whole place was relaxing and welcoming.
Clean and good facilities - nice bedroom and bathroom.
Lovely peaceful surroundings.
If any suggestions: Could have included some extra group classes at no extra cost? pilates or sound bath or hike?
Other than that just keep up the wonderful friendly service as made for a very enjoyable and much needed break.

8. april 2024
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Besvarelse fra The Wellness Holiday Boutique

Hi Bridget,

Thanks so much for your kind feedback of Shanti Som. We're delighted to hear that you had a good time and were able to enjoy the facilities and peaceful surroundings. We'll be sure to share your suggestions with the hotel.

We look forward to helping you plan your next healthy holiday.

The Wellness Holiday Boutique

Bedømt til 5 ud af 5 stjerner

Great holiday at Paradis Plage in…

Great holiday at Paradis Plage in Morocco. We surfed, yoga’d, spa’d and got some essential Vitamin D. Wouldn’t hesitate to book again

2. februar 2024
Uopfordret anmeldelse
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Besvarelse fra The Wellness Holiday Boutique

Hi Amy,

We're so pleased to hear that you had a great time at Paradis Plage and were able to enjoy the sunshine!

We look forward to helping you plan your next healthy holiday.

The Wellness Holiday Boutique

Bedømt til 5 ud af 5 stjerner

Very informative

Very informative. First had experience of the hotel recommendations. Efficient and super helpful. Will definitely use them again.

31. marts 2024
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Besvarelse fra The Wellness Holiday Boutique

Hi Patrizia,

Thank you for your kind words. We're so pleased to hear that you found us efficient and helpful in planning your wellness getaway.

We look forward to helping you plan your next healthy escape.

The Wellness Holiday Boutique

Bedømt til 1 ud af 5 stjerner

Avoid disappointment

Unfortunately Wellness Holiday Boutique let us down terribly. They’d serve their customers much better if they actually visited the luxury Wellness retreats they promised. The Shanti Som spa in Marbella that they recommended we visit for a special few days, had a major damp issue downstairs in the spa area which made treatments very unappealing due to the smell and dirt caused by the on-site builders. Even when the spa and exercise facilities were open they were tired, dank and lacking the luxury touch we had been promised and expected for the money we paid out. We were offered zero compensation,

20. marts 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent as always - Thank you!

I have just returned from a trip to Phuket with Wellness Boutique after a 5* experience using them last year. Joanna was super helpful and even recommended an alternative cheaper holiday to me as it aligned with my needs better which was incredible. Will definitely use them for my next break.

25. marts 2024
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Besvarelse fra The Wellness Holiday Boutique

Dear Ian,

Thank you for your kind feedback. We're delighted that we were able to help you plan your second wellness holiday experience with The Wellness Holiday Boutique.

We look forward to helping you plan your next wellness escape.

The Wellness Holiday Boutique

Bedømt til 1 ud af 5 stjerner

Atrocious

We were recommended a luxury Pilates experience at the shanti shom by Joanna. She’d never been to the resort and she had never enquired about the spa which had no photos on the website. We turned up to a filthy, leaking building site and was then spoken to as though our complaints were unjustified. Her customer service was non existent and she made no attempt to help resolve our situation or offer any compensation given we literally had to leave. The facilities and unqualified professionals do no justice to the 5 star retreat promised and quite clearly pose a health and safety issue. We are appalled at the level of disinterested service we have received and would never recommend this company to anyone.

20. marts 2024
Uopfordret anmeldelse
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Besvarelse fra The Wellness Holiday Boutique

Dear Charlie,

Thank you for taking the time to share your feedback with us. We sincerely apologise for the disappointing experience that you had during your recent retreat at Shanti Som, booked through The Wellness Holiday Boutique. We have had the privilege of booking many happy clients to Shanti Som, with many choosing to rebook a return stay due to their positive experience, so we apologise that you feel that Shanti Som fell short of your expectations in this instance.

As explained during our calls, the renovations taking place in the Spa were due to a burst pipe in the retreat and the necesssary repair works were planned to aim to have minimal disruption to guests. The Spa was closed from 4.30pm on the day of your arrival, with the painters/builders due to come at 6.30-9am and then 4pm-7pm. Outside of these times, full spa services of treatments, sauna and steam room were still available to guests.

We’re sorry that you left the retreat on the evening of your arrival and did not have a chance to speak to the manager so that she could address your concerns. It is our priority to ensure that our clients have a pleasant and memorable experience, and we apologise that you feel we fell short of delivering the exceptional service and quality experience that we have come to be known for.

We understand your decision not to book with us again. However, we hope you will consider giving us another chance to demonstrate our commitment to providing exceptional service and experiences to our clients.

The Wellness Holiday Boutique

Bedømt til 5 ud af 5 stjerner

This was the best travel experience…

This was the best travel experience from start to finish.
Joanna the owner listens intently to what you are looking for and only makes suitable recommendations.
She is prompt, efficient and extremely personable.
She has an extensive collection of some of the best spa hotels in the world.
Everything was as described in her online brochures.
We had a slight little hiccup with transport however this was fixed instantly and did not cause us any inconvenience but inn spite of that she negotiated an upgrade for us with the hotel.
The whole trip was an amazing value for money much more affordable than booking everything direct.
Cannot recommend highly enough.
PS I'm in a luxury holiday business myself so not an easy customer to please!!

8. februar 2024
Uopfordret anmeldelse
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Besvarelse fra The Wellness Holiday Boutique

Hi Kasha,

Thank you so much for your kind review. As an independent tour operator, we take pride in offering our clients a friendly and knowledgable booking experience and we're delighted that we were able to deliver.

We look forward to helping you plan your next healthy holiday.

The Wellness Holiday Boutique

Bedømt til 5 ud af 5 stjerner

Absolutely wonderful! Will definitely book through the wellness boutique again

Honestly can't fault the wellness boutique. I booked at last minute wellness holiday - They found me a perfect place, organised my flights and transfers, were friendly and helpful, happy to answer all the questions i had. The whole thing was so straight forward. I will definitely be booking through the wellness boutique again and recommend to anyone who is thinking about it! Thank you so much.

26. februar 2024
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Besvarelse fra The Wellness Holiday Boutique

Hi Bea,

Thanks for your kind words - we're so pleased to hear that we were able to help you plan your relaxing wellness break and were able to make it straight forward for you.

We look forward to helping you plan your next wellness holiday.

The Wellness Holiday Boutique

Bedømt til 5 ud af 5 stjerner

They were very proactive and helpful…

They were very proactive and helpful with your wishes, well organized and made it easy to get everything sorted!

16. februar 2024
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Besvarelse fra The Wellness Holiday Boutique

Hi Customer,

Thank you for your kind words - we're delighted that we were able to organise your healthy escape and look forward to helping you plan your next trip in the future.

The Wellness Holiday Boutique

Bedømt til 5 ud af 5 stjerner

Outstanding Service ❤️ 🙏🏼

Joanne made our experience more than great - She understood our requirements immediately and it felt like dealing with a personal friend who knew us well.

Joanne was there every step of the way and we cannot thank her enough -
We will use The Wellness Holiday Boutique agon

13. februar 2024
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Besvarelse fra The Wellness Holiday Boutique

Hi Dee,

Thank you for your kind words - we're so pleased to hear that we were able to offer a friendly and personalised to support you on your wellness escape.

We look forward to helping you plan your next healthy holiday.

The Wellness Holiday Boutique

Bedømt til 5 ud af 5 stjerner
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Besvarelse fra The Wellness Holiday Boutique

Hi Nazlee,

We're so pleased to hear that we were able to provide an efficient and personalised service for your healthy escape and look forward to helping you plan your next wellness break.

The Wellness Holiday Boutique

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