Ordered product on 22nd march received email 31st march stating that “ Order #xxxxx was canceled at your request and your payment has not yet been refunded.” I made no such request. Tried contacting t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered Maca Root Vitamin Liquid Drops, they arrived well packaged, but both products had leaked all over packaging indicating that there are issues with the seals and therefore not safe for human con... Se mere
I’ve ordered twice from this company. Both times they’ve cancelled the order as the products are out of stock. However, they are still showing as in stock and can be ordereed.
Recomordered tome by a friend who had amazing results using the Marine Cholesterol. Ordered online, saved money by ordering two and recieved 35% off my firdt order and free postage. They would h... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
The Wellness Factory was founded in 2020 by SVC Labs - the creators of some of the best supplement brands in the UK and worldwide, including Core, Farmassis+, Balance, and Core Nutrition.
Kontaktoplysninger
Unit 1, Gatwick Distribution Centre, Whittle Way, RH10 9RW, Crawley, Storbritannien
- 01293 265550
- hello@wellness-factory.co.uk
- wellness-factory.co.uk
3,2
Middel
174 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Still early days on using mullein Leaf…
Still early days on using mullein Leaf drops as only received 2 days ago, will do a review later on
7. april 2024
Received today 6th April Very poor dispatch…
Received today 6th Very poor dispatch time and no responses to Two emails I sent. " Tracking" was pathetic and I was not notified that items would be delivered today.Postage time of well over a week possibly due to rubbish Royal Mail. As only just received I cannot give a good review
29. marts 2024
Great service
Easy to use website, easy to order and items arrived quickly. I did have a query with customer services and they replied politely and quickly. Matter was eventually resolved. Highly recommend and would definitely use again
15. februar 2024
Great prices and quick delivery.
1. januar 2024
Resolving issue
Ordered Maca Root Vitamin Liquid Drops, they arrived well packaged, but both products had leaked all over packaging indicating that there are issues with the seals and therefore not safe for human consumption. Emailed the Wellness Factory at hello at wellness-factory.co.uk straight away, including picture evidence but no response. It took a couple of days, but new bottles sent out, which I’m awaiting to arrive. Will update with outcome
1. januar 2024
Unfortunately sold a product marketed…
Unfortunately sold a product marketed as Soya Free (search a long time for soya free biotin as I have a severe intolerance to it) - contacted company to check whether was soya free as was experiencing symtoms of soya and no reply - then in bed for 23 hrs on Boxing Day due to severe symptoms- then look even closer to find a disclaimer - made in factory with nuts and soya… disappointed. Be careful if you are the same.
26. december 2023
Uopfordret anmeldelse
Very good service
5. december 2023
Good Service
The product I ordered was straightforward online. The order arrived earlier than expected. When the product arrived it was packaged well and securely so it would not get damaged along the way.
4. december 2023
Excellent goods and service
22. november 2023
High quality products
High quality products. I am very satisfied with the Liquid Zink and the vitamins from Core Nutrition. Quick delivery. Hope the packaging fillers are bio degradable, otherwise you could think of alternatives.
22. november 2023
Won’t hesitate to order again
Items received in time and in good condition, packed well.
20. november 2023
Good price and quick delivery .
26. oktober 2023
Customer service is excellent.
Customer service is excellent with prompt replies to
email inquiries. The products I received were top-of-the-range and good-value highly recommend this company from my experience.
8. november 2023
Uopfordret anmeldelse
Thanks fab as always
17. oktober 2023
SERIOUSLY POOR CUSTOMER SERVICE
Basically ignored my email complaints when they responded it was random. When I requested a full refund they totally ignored my emails. I was forced to get my money back from my bank.
25. september 2023
Getting it right in the end
Having had a bit of a bad experience with the Wellness Factory customer services, they sent me a courtesy discount code as way of an apology. So decided to order from them again as the Vitamin D liquid I originally ordered is very good and I was happy with. From ordering to delivery everything was excellent.
17. september 2023
Great
Always happy when receiving a package from Wellness Factory.
I love the Ashwagandha drops, and the Hitamins, wish we could see a promo for Hitamins like 2 for 1...
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But thank you for the core spray freebie. I may have exceeded the 8 sprays a day rule...
Thanks
25. juli 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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