Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

I purchased because of poor digestion, bloating and lack of energy. I am now half way through my second tub and happy with results with better digestion, which has improved my bloating, but the bigges... Se mere

Bedømt til 1 ud af 5 stjerner

Absoluter Scam! Man schließt ein Abo ab, kann es aber nirgendwo kündigen. Es kommen wieder neue Lieferungen, ohne dass man diese stoppen könnte. Rücksendung nur nach Australien gegen Gebühr, obwohl di... Se mere

Bedømt til 5 ud af 5 stjerner

I’m on month 4 of taking the super elixir. Amazing product, tastes wonderful both the original flavour and lemon and ginger. What a boost of energy , sorted my hot flushes which are no longer, my hair... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I bought the Hydro Protein Elixir (passionfruit) for my 15 year old son to have before his 5am rowing practices - thinking it would be a lighter alternative to the hemp protein smoothies I curr... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Butik med vitaminer og tilskud

Skrevet af virksomheden

The pioneer of ingestible wellness. WelleCo is an Australian born company, founded in 2014 by Elle Macpherson as a result of her own personal wellness journey and discoveries. Our carefully curated collection of wellness solutions is underpinned by Elle’s philosophy that, with wellness, you can live the life you’d only dreamed of living. Feeling strong and alive, capable and confident. WelleCo is committed to empowering you to own your wellness journey. Naturally.


Kontaktoplysninger

3,2

Middel

TrustScore 3 ud af 5

237 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 42 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

No customer service even when you are a loyal customer !!

Emails sent in answered I am a loyal customer however my last order delivery time is the same as from Europe with no explanation very disappointing with a great product and no customer service maybe Elle needs to look at this Lynne !!!!!!

11. juli 2024
Uopfordret anmeldelse
WelleCo-logo

Besvarelse fra WelleCo

Hey Lynne,

While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.

I would love to further resolve this matter for you and have reached out privately for some contact information.

Stay Welle,

Kate
Customer Experience Manager.

Bedømt til 2 ud af 5 stjerner

Bad taste and large half empty jar

Don't know how they can claim this is tasteless. It does have a taste which I dislike. Also, the jar is half empty when you open it - which makes it unnecessarily more inconvenient to carry with you (I travel often).

9. juli 2024
Uopfordret anmeldelse
WelleCo-logo

Besvarelse fra WelleCo

Hey Beatrice,

While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed and The Super Elixir isn't as you expected.

The Super Elixir is a greens powder, with Barley Grass and Wheat Grass as one of the primary ingredients within the formulation, so therefore will have an underlying earthy taste.

Whilst we have customer's who definitely drink The Super Elixir on it's own or we recommend to also put into smoothies alongside Frozen Fruit, Vegetables and the Nourishing Protein.

I would love to further resolve this matter for you and have reached out privately for some contact information.

Stay Welle,

Kate
Customer Experience Manager.

Bedømt til 5 ud af 5 stjerner

Surprisingly good taste, more energy, feel good

I’m really surprised at the bad reviews. I’ve been taking the super elixir for a month and the evening one on and off for a month. I have more energy, I sleep better and my skin is better.
They both taste great which was a real surprise for the green one.
Regarding what someone said on the price. I thought that too, but then compared prices per size and it’s about the same. Eg Rheal or SuperU green powders are £25 but 150g and Welleco is 300g and £50 with subscription ~ so the same price. Also the person that said the tub was half full, that’s true but the powder will weigh what is promised. Not great for the environment but not tricking you on the content.

4. juli 2024
Uopfordret anmeldelse
WelleCo-logo

Besvarelse fra WelleCo

Hey Shannon,

Thank you so much for taking the time to provide this great feedback!

I have now reached out privately as we would love to send some gifted sample products your way!

Stay Welle,

Kate
Customer Experience Manager

Bedømt til 3 ud af 5 stjerner

I've being taking the Super Elixir for…

I've being taking the Super Elixir for 2 weeks and feel good. I do take care with what I eat and I exercise daily . Looking at other super green powders I'm not convinced the price of £63 is justified so I won't be ordering this brand again.

4. juli 2024
Uopfordret anmeldelse
WelleCo-logo

Besvarelse fra WelleCo

Hi Sara,

Thank you so much for taking the time share your feedback!

We’re glad to hear that you have had a positive experience with The Super Elixir. We carefully source our ingredients from across the globe, with an emphasis on quality, sustainable and ethical sources. Our products are specifically formulated with premium ingredients to support overall health and wellness.

We hope to continue supporting you on your beauty-through-wellness journey.

Stay Welle,

Kate
Customer Experience Manager

Bedømt til 5 ud af 5 stjerner

Don’t be scared!

Was scared after reading the reviews. So just want to let others know I found the delivery super fast and I’m in the UK. I put an order in on Monday 10th June and received on Wed 13th June (that is quick delivery) for the super elixir. The expiry date 11/25 so over a year from now! Look forward to trying the product.

13. juni 2024
Uopfordret anmeldelse
WelleCo-logo

Besvarelse fra WelleCo

Hey Theresa,

Thank you so much for taking the time to provide this great feedback!

We’re thrilled to hear about your positive experience with WelleCo and are excited to continue supporting you on your beauty-through-wellness journey.

Stay Welle,

Kate
Customer Experience Manager

Bedømt til 1 ud af 5 stjerner

Half portions than advertised

Received the elixir hot chocolate and despite being a large jar when opened the powder is only half full. Feels like they are marketing it as a larger size based on the tub but contents do not match.

4. april 2024
Uopfordret anmeldelse
WelleCo-logo

Besvarelse fra WelleCo

Hey Paula,

Thank you for taking the time to provide us with your comments!

While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed. We do however, sincerely appreciate you taking the time to provide us with your comments.

I can confirm that as stated on the packaging The Evening Elixir does contain 150g of powder per jar.

We have had to pack this in a larger container due to the cocoa powder, as when this settles it does compact in size.

Please rest assured that as advertised this contains 150g of powder but does appear half empty to the eye.

if you have any further concerns, please do let me know.

Stay Welle,

Kate
Customer Experience Manager.

Bedømt til 2 ud af 5 stjerner

Short expiry dates

My past orders have had 1 month expiry dates, I don’t always take them every day so sometimes have a backlog and need to skip a month’s delivery - so now have 2 boxes of vitamins which expire in Feb! Please send products which don’t expire within 4 weeks!!!! I cancelled my monthly subscription because of this.

26. februar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very frustrated with the delivery time

Very frustrated with the delivery time. I ordered 10 days ago and I still don’t have a tracking number . I had an email saying it would be sorted out and sent within 72hours but still nothing. Not great service next time if I think the product is worth the trouble I’ll drive to chemist warehouse and buy. Is there a problem with demand and they don’t have enough product ?? Maybe if there is they should email there customers and be honest or offer a refund.

17. februar 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Delivery is a disaster

Delivery is a disaster
They always find an excuse for the delay
Then they offer you a 15 % discount so that you order AGAIN
If you like to receive your order several weeks after payment - this company is for you !!!

1. februar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very unwell

Please be careful with this product. I took the ‘greens’ powder for 7 days and became very unwell. I stopped taking it and my health improved slowly. I have since contacted them and given the batch number etc. I then received an email saying I should start with smaller doses… I will never ever take this supplement again and suggest others be very careful too.

31. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I got my order within 6 days I didn’t…

I got my order within 6 days I didn’t pay to expedite it and wow I feel better already the pineapple and lime taste amazing we will see I have been taking it for an entire week now will send review after a month but after looking into the ingredients how could I be doing something wrong !!

10. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

No delivery problems.

No delivery problems.
I was really worried about placing an order after reading all these reviews but I placed an order for a 3 month supply of The Super Elixir three days ago and it arrived yesterday, so no complaints.

29. december 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

My 5 orders were sent to an incorrect address and I am still waiting

I ordered 5 orders of various products over a 6 week period. I am a loyalty customer member and had not changed my address however all my 5 orders were sent to another address. I had paid for these products and could not get in contact with anyone. I had sent various emails and still waiting. I do love the products but quite unsatisfied with their customer service and operations. They do not seem set-up for large volumes of orders.

22. november 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Shocking

I’ve ordered from Welleco for years and had no problems. Great products and always received in good time. Then this September I reordered some body scrub. That was 1 month ago now and it has still not appeared. It is also no longer on their website. They have clearly sold me a product that they don’t have in stock and just taken my money anyway. I’ve emailed a few times and they have just responded that it will be coming ‘next week’. It never does. This should not be legal.

5. september 2023
Uopfordret anmeldelse
WelleCo-logo

Besvarelse fra WelleCo

Hi Sarah.

Thank you for reaching out to us, we sincerely appreciate when our loyal customers give us the opportunity to fix our processes through their feedback.

I can see this order has been fully refunded by a member of our Team.

Could I please ask that you check your email as our Customer Experience Manager has now personally reached out to you.

Be Welle.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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