Highly recommended taxi service. Excellent communication and on time. It made our airport transfers stress free and I would definitely use them again. Thank you :)
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fast and efficient respond and service. So far we only booked two private taxi services in Europe, one in Rotterdam and one in Nice. In both locations we needed a pick-up from airport and visiting... Se mere
Virksomheden har svaret
We used Weclome Taxi for our travel during a recent trip to Italy. We were traveling with a large group of 10 so it was economical for us to pool our money for private transportation. Our driver was... Se mere
Virksomheden har svaret
My experience was very comfortable from start to finish. The communication was also seamless throughout. The driver arrived on time, was courteous and attentive, and spoke English. He also shared inte... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
WelcomeTaxi provides professional ground transportation with foreign language speaking drivers at lowest rates in different cities of the world.
Kontaktoplysninger
High Road 120A, East Finchley, N2 9ED, London, Storbritannien
- +44 20 3514 1116
- office@welcome.taxi
- welcome.taxi
4,7
Fremragende
275 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
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Besvarelse fra WelcomeTaxi
Dear Martin,
Thank you very much for your feedback. Hope to see you again among our passengers!
Best regards,
Nicolas Khramov
CEO
Besvarelse fra WelcomeTaxi
Dear Daniel,
Thank you very much for your feedback. We'll do our best to always keep the promisses!
Best regards,
Nicolas Khramov
CEO
Besvarelse fra WelcomeTaxi
Thank you very much for your feedback!
Nicolas Khramov
CEO
Hassle free Taxis in Moscow
Easy website to follow. Good competitive price for Moscow. Driver, Nicolas, spoke good English which was extremely helpful. He texted beforehand and was waiting both times we used the service. Wouldn't hesitate to book with them again.
17. april 2018
Uopfordret anmeldelse
Besvarelse fra WelcomeTaxi
Dear Mem,
Thank you very much for your feedback. Hope to see you again among our passengers in Moscow or in any other city were we work!
Best regards,
Nicolas Khramov
CEO
As always PERFECT
As always, very professional driver and service overall / easy to change times for pickup and transfers / also very nice cars in a very good condition
16. april 2018
Uopfordret anmeldelse
Besvarelse fra WelcomeTaxi
Dear Florian,
Thank you very much for your time spent to review here our service! Hope, we'll manage to maintain the same high level and will see you onboard again!
Best regards,
Nicolas Khramov
CEO
completely perfect service
It was completely perfect service. Affordable fixed price, timing as agreed, language skill and friendly service (big thanks to Andrey and Nicolas from Moscow).
I highly recommend welcome.taxi
13. april 2018
Uopfordret anmeldelse
Besvarelse fra WelcomeTaxi
Thank you very much Murat for your feedback. Hope to see you on-board again!
Nicolas Khramov
CEO
The booking process was very…
The booking process was very convenient. We haven't used the taxis yet so it's a bit early to rate overall service. We are hoping it will be excellent.
12. april 2018
Uopfordret anmeldelse
Besvarelse fra WelcomeTaxi
Dear Carey,
Thank you for your reviewing our online booking system. Hope, you will enjoy your journey, too!
Nicolas Khramov
CEO
I have not had any direct contact with…
I have not had any direct contact with Welcome Taxi but they responded quickly to my request. Web site is very easy to use.
9. april 2018
Uopfordret anmeldelse
Besvarelse fra WelcomeTaxi
Dear Greg,
Thank you for your review. In the future we plan to get a call center operative in order to ensure the possibility for customers to book by phone, too.
Hope to see you again among our passengers!
Best regards,
Nicolas Khramov
CEO
Great experience
Every thing went to plan. Good car and safe driver thanks
6. april 2018
Uopfordret anmeldelse
Besvarelse fra WelcomeTaxi
Dear Beryl,
Thank you very much for your feedback! Hope to see you again among our passengers.
Best regards,
Nicolas Khramov
CEO
Unprofessional
Service was cancelled few hours before pick up time. After having received confirmation.
Unprofessional behavior for a booking made 2 weeks in advance.
No excuses, simply poor planning and care of customer
6. april 2018
Uopfordret anmeldelse
Besvarelse fra WelcomeTaxi
Dear Olga,
Thank you very much for your feedback.
According the Russian low it is prohibited to transport children under 7 years without special child seats. Till the very last hours we tried to find for you a car with three child seats (including one for a 1 year old infant) among our drivers and partners, but at the end we failed and immediately informed you about it.
Please accept my most sincere apologies for the inconvenience we caused to you.
Best regards,
Nicolas Khramov
CEO
No English speaking driver
First time I used welcome taxi in St.Petersburg from airport to hotel, it worked quite good, but only thing that although it is said "English speaking driver", the driver didin't know English, we communicated with body language mostly
31. marts 2018
Uopfordret anmeldelse
Besvarelse fra WelcomeTaxi
Dear Ali,
Thank you very much for your feedback. It gave us important information. According to our records, the results of driver's language test show sufficient level of English language. Now the driver in question is currently suspended and we are investigating the case to understand what happened.
Please accept my most sincere apologies for the inconvenience caused to you.
Best regards,
Nicolas Khramov
CEO
Perfect transfers
We used welcome taxi about 8 times in Moscow and Piter, always friendly and on time
26. marts 2018
Uopfordret anmeldelse
Besvarelse fra WelcomeTaxi
Thank you very much for your review. Hope to see you on-board again!
Besvarelse fra WelcomeTaxi
Thank you Konstantinos for your review. Hope to see you onboard again! :)
Driver is on time and clean car
Driver is on time and clean car. Very good communication.
5. februar 2018
Uopfordret anmeldelse
Besvarelse fra WelcomeTaxi
Thank you very much Hardiana for your feedback here!
Nicolas Khramov
CEO
Slightly more expensive than the …
Slightly more expensive than the average taxi, Welcome Taxi is safe, reliable and a boon to English speaking visitors to Russia. The cars are clean and turn up where and when arranged. After a long flight, a driver holding your name on a screen is a welcome sight.
5. februar 2018
Uopfordret anmeldelse
Besvarelse fra WelcomeTaxi
Dear Alexander,
Thank you very much for your feedback! We will do our best to maintain the same high service level. Hope to see you again in Moscow or in Saint Petersburg.
Nicolas Khramov
CEO
Hello
Hello
Price was more then a standard taxi. (500 Ruble more)...
Invoice was a real issue, a paper without no stamp.....
I will not take on my next trip.
29. januar 2018
Uopfordret anmeldelse
Besvarelse fra WelcomeTaxi
Dear Mihai,
I am very sorry for your negative impression about WelcomeTaxi. It is true, some of our fares are slightly higher than Uber or standard taxi. However, we always provide our customers with English-speaking driver, and it necessarily makes an impact on the price.
Please accept my apologies for the driver who didn't have at that time the receipt in the format suitable for you. We can email you the receipt as a PDF document. Please let me know if you still need it. My direct email address is nk@welcome.taxi.
Sincerely yours,
Nicolas Khramov
CEO
Our company always uses Welcome taxi …
Our company always uses Welcome taxi when we visit Moscow. The drivers are always on time and very polite. we have been using the company for about 6 years and we have only good words to say about them. We will continue to use them and recommend their services to others.
29. januar 2018
Uopfordret anmeldelse
Besvarelse fra WelcomeTaxi
Dear Bethan,
Thank you very much for your feedback! We will try to do our best in order to maintain the same high level of our services.
Best regards,
Nicolas Khramov
CEO
Haven’t used the service but booking …
Haven’t used the service but booking was simple Nickolas was very helpful
28. januar 2018
Uopfordret anmeldelse
Besvarelse fra WelcomeTaxi
Dear Lynne,
Thank you very much for your feedback. Hope, you will enjoy your next ride with WelcomeTaxi.
Best regards,
Nicolas Khramov
CEO
5 Stars!
I had a wonderful experience using Welcome Taxi to pick me up when I landed in Moscow, Russia. I’d highly recommend them! Communication was great, the car was clean, and the driver was very welcoming. Thank you!
3. januar 2018
Uopfordret anmeldelse
Besvarelse fra WelcomeTaxi
Dear Abigail, thank you very much for your feedback! We will do our best to maintain the same high service quality. Hope to see you again among our passengers!
Nicolas Khramov
General Manager
Besvarelse fra WelcomeTaxi
Dear NB,
Thank you very much for your feedback. May I kindly ask you to tell me, how we could improve our service in order to receive a 5-stars rating from you next time? Just write me to my address nk@welcome.taxi. Thanks a lot!
Nicolas Khramov
General Manager
WelcomeTaxi Ltd
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