Nice change to have someone who uses kind language when emailing a customer. Sure, a tech question needs a tech answer, but the human touch helps, especially, as in this case, it's not an answer that... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A terrible company I'm afraid. Their plugins stop working if you do not renew the licence which goes against what they say on their web site. Normally a plugin will continue to work after a lice... Se mere
As always a 5 star worthy support from wedevs!. Shafin provided great and friendly support that is precise and quick - and as a business owner i feel comfortable with Shafin and all the other suppo... Se mere
I purchased the Dokan Pro plugin for a multivendor website I built. Along the way, I got stuck a few times. The documentation is mostly great and explains most issues, but there are a few articles tha... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
weDevs is a WordPress based product company passionate about open source development. Our most popular plugins include Dokan Multivendor E-commerce solution, WP User Frontend, WP Project Manager, WooCommerce Conversion Tracking, weForms, and WP ERP - A Complete Business Manager for WordPress sites.
Kontaktoplysninger
160 Robinson Road, 068914, #14-04 SBF Centre, Singapore
- info@wedevs.com
- wedevs.com
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The plugin is really good to use and…
The plugin is really good to use and easy to understand every code and a support member gives me custom code.
Good support service.
WARNING - NOT SAFE TO USE!
Our entire company launch was put at risk by Dokan/weDevs. We paid for the professional package which ultimately was marked not safe for use by Wordfence, the leading security provider on Wordpress. Dokan & their team were consistently slow in responding to support tickets & ultimately did not address this issue which was labelled as potentially "catastrophic". Due to all this we had to delay our launch and migrate our entire marketplace. We requested a refund, no response to date.
Always easy to work with Dokan Team…
Always easy to work with Dokan Team because support is always prompt and effective. Jahidul Hassan has always assisted in fast and effective response and made working with Dokan a pleasant experience.
Would definitely recomend buying the plugin and upgrading as well.
Great Customer support
Great Customer support. Helena is the best. I will review her on other platform.
Customer Rewards vs. New Customer Sales Opp
The fact that as a paying and loyal customer, I am not able to redeem the same discount as a new member is disappointing. The fact I have to cancel and purchase a new subscription is not a good use of time or effort. However, in customer support, Clara, was helpful through this difficulty. Although I am now inclined to look for another resource for next year.
Jahidul Hassan responded quickly to my…
Jahidul Hassan responded quickly to my inquiry and even helped me write code. Much appreciated!
I received a lot of helpful answers to…
I received a lot of helpful answers to various question, which helped a lot. Tanvir Hasan was the support engineer who answered these questions, and Tanvir was very helpful to the various questions that I had. I'm am very happy for the timely answers to the questions.
My interaction with Catherine was…
My interaction with Catherine was nothing less than stellar. She was patient, knowledgeable and kind and assisted me with my queries in a prompt and efficient manner. Definitely made me want to purchase the product even more because of this initial interaction.
excellent support
excellent support, answers to all questions, special thanks to the manager Catherine, she is an example of how to work with clients!
Liep tegen een aantal problemen aan met…
Liep tegen een aantal problemen aan met mijn site, goedgeholpen door wedevs live chat, Clara en Richard lieten duidelijke voorbeelden zien. Zo hebben ze mij stap voor stap geholpen + nog uitleg video's gestuurd om verdere vragen te voorkomen.
Although on other occasions I have had…
Although on other occasions I have had some problems to solve an error, since they asked me to create staging sites, which I found quite complex and cumbersome. In the last one, it has been resolved perfectly and very professionally, they have been in charge of reviewing and solving the problem without further complications on my part. Special thanks to Gausul Azam for fixing the bug, for his agility and understanding.
They best at what they do
The experience was good and they helped me with every detail.
I had an issue with their plugin and…
I had an issue with their plugin and they had asked me for details which I sent 3 days back and gave them admin access to my backend as they had requested. I received no response whatesoever and all of a sudden 'My site just got completely distorted and the whole site is a mess! This is so scary! How can anyone touch the main website when I provided them my staging site. And that too without any email response when I had emailed them atleast 7-8 times on 5 days! Very unprofessional!
Good plugin with good support
Jahidul Hassan has been helping me to solve the plugin issue. Even-though some emails might get some time to revert, he did provide useful solutions in solving the problems. They provide good support even we're on a free plan, thank you!
great support and thanks to catherine…
great support and thanks to catherine she has been really good person
Dokan
Each time I have needed to ask a question, I have found them to be very helpful.
Good Support.
Your support team is very well behave and supportive. They have answered my all questions. Thanks Burak , Clara for your support, God bless you.
Highly recommend.
Fayeakuzzaman and the entire wedevs team have been nothing but fantastic. Their knowledge and expertise is second to none. Not to mention their customer support is always so friendly and helpful, it makes a huge difference. Keep up it guys!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








