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wed2b - Surbiton Anmeldelser 

33
•
TrustScore 4.5 ud af 5

4,6

Unit 1, 40-41 Victoria Road, KT6 4JL Surbiton, London, GB

•

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I finally said yes to the dress after trying on so many different styles. I could t recommend Wed2Be Surbiton enough the ladies are truly amazing at their job and really are ever so friendly. I had th... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Such a lovely experience trying on wedding dresses made even better by the staff. Josie couldn’t have been more helpful, finding dresses with my preferred style and suggesting different accessories I... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Sophia was amazing from start to finish, she made me feel comfortable and was able to work out quite quickly what suited me best even though I had no clue! I felt so special having found my dress wit... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I came in to try on a range of dresses, and my bridal consultant was absolutely lovely. She made me feel at ease from the start and really helped me explore styles I might not have considered otherw... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Brudebutik
  2. også i
  3. Boutique
  4. Bryllupsbutik

Skrevet af virksomheden

At wed2b Surbiton, we want to make sure that each bride who visits us has the best possible experience while looking for her perfect dress. We have hundreds of wedding and bridesmaids' dresses for you to try in our beautifully spacious London (Surbiton) store, as well as comfortable changing rooms with an area for friends and family to sit and offer their opinions. Our friendly staff are always on hand with helpful tips and advice. Our London (Surbiton) Store Manager and her team look forward to helping you find your dream wedding dress.

Why choose wed2b

Skrevet af virksomheden

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Kontaktoplysninger

  • Unit 1, 40-41 Victoria Road, KT6 4JL, Surbiton, London, Storbritannien

  • 020 3893 0141
Promotion box for wed2b - Surbiton

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4,6

Fremragende

TrustScore 4.5 ud af 5

33 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,6

Alle anmeldelser

(33)

3.548 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

I had such a lovely experience visiting…

I had such a lovely experience visiting the Surbiton shop. The staff were friendly, helpful and just absolutely amazing, I would definitely recommend this shop to anyone getting married!!!

28. september 2026
wed2b - Surbiton-logo

Besvarelse fra wed2b - Surbiton

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Bedømt til 5 ud af 5 stjerner

I finally said yes to the dress after…

I finally said yes to the dress after trying on so many different styles. I could t recommend Wed2Be Surbiton enough the ladies are truly amazing at their job and really are ever so friendly. I had the lovely Idman and she was a super star and so passionate and patient with me and my complete indecisiveness. All the staff are amazing and I would 100% recommend them

13. september 2026
wed2b - Surbiton-logo

Besvarelse fra wed2b - Surbiton

Thank you so much, your recommendation is wonderful and we’re so pleased that our Surbiton team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Bedømt til 5 ud af 5 stjerner

Great experience - highly recommended!

Sophia was amazing from start to finish, she made me feel comfortable and was able to work out quite quickly what suited me best even though I had no clue!
I felt so special having found my dress with thanks to Sophia! Fab experience and price wise really reasonable x

23. august 2026
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Besvarelse fra wed2b - Surbiton

Thank you so much for your wonderful recommendation. Sophia and our Surbiton team will be so happy to hear your kind words! Best wishes, wed2b

Bedømt til 5 ud af 5 stjerner

A great experience and such lovely staff!

Such a lovely experience trying on wedding dresses made even better by the staff. Josie couldn’t have been more helpful, finding dresses with my preferred style and suggesting different accessories I could try on with it. I went in just to look and found my dress on the first visit! Highly recommend!

17. august 2026
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Besvarelse fra wed2b - Surbiton

Thank you so much for your wonderful recommendation. Josie and our Surbiton team will be so happy to hear your kind words! Best wishes, wed2b

Bedømt til 5 ud af 5 stjerner

Lovely experience

I visited the Surbiton store for my bridesmaid dresses and the ladies were so lovely and helpful! I then went to the Norwich store for my flower girl dresses and the ladies in there were absolutely exceptional! So friendly and nothing was too much trouble! I phoned customer service 2 times overall and each time they were very reassuring. Lovely experience using Wed2B overall.

26. juni 2026
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Besvarelse fra wed2b - Surbiton

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Bedømt til 5 ud af 5 stjerner

Lovely girls with lots of patience with…

Lovely girls with lots of patience with pessimistic brides (like me).
I went there to buy a dress, not only try on dresses, but I was still reluctant I’ll find something because it was my first time in a bridal shop.
They did a great job, and I found what I was looking for.
Special thanks to Josie

29. juni 2026
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Besvarelse fra wed2b - Surbiton

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Surbiton team will be so excited to read this 😊 Best wishes, wed2b

Bedømt til 5 ud af 5 stjerner

I had the most amazing experience…

I had the most amazing experience yesterday, I had Sofia helping me and she was incredible, so calming, kind and knew what she was talking about. She wasn’t pushy at all and I didn’t feel rushed or forced to buy anything I didn’t want.
I ended up trying on dresses of every shape and fell in love with a shape I never thought I would, I felt so beautiful and Sofia was really complimentary and really boosted my confidence and self esteem. Thank you so much for helping me but my dream wedding dress, I can’t wait to see my fiancés face when he sees me walking down the aisle 🩵

13. juni 2026
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Besvarelse fra wed2b - Surbiton

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Bedømt til 3 ud af 5 stjerner

I went to the Surbiton branch and the…

I went to the Surbiton branch and the experience was good in many ways. Help selecting dresses, styles etc. The wait was very long as there were only 2 staff. The dress I selected came up small and I was tempted to go elsewhere, the saleswomen convinced me it could be altered and gave me the numbers of their recommended alters. The woman I went to stated that it was going to be extremely difficult to make it fit and very expensive. In the end she is so good that I do have a dress that fits! At a large cost. Just a small warning that it is a hard sell for you to leave with a dress and they can be very convincing. Make sure it fits! As a small detail, to be charged for the box and hanger seems greedy too! I would go to a proper wedding boutique if you can afford to.

13. juni 2026
wed2b - Surbiton-logo

Besvarelse fra wed2b - Surbiton

Thank you for sharing your feedback. We understand that you have already liaised with our Customer Care Team regarding this matter. Our wish is for every bride to feel amazing whilst with us, and enjoy every minute of her experience, and it is very disappointing to hear that on this occasion, we have not met this expectation. We hope we have managed to resolve everything for you and we wish you all the best for your special day. Kind regards, wed2b

Bedømt til 1 ud af 5 stjerner

As a bride

As a bride, I honestly did not have a good experience.

The first time I visited, everything went well. I was able to try on different dresses, and I left because I needed some time to think and make my decision.

However, when I came back for my second appointment, I was not allowed to try on the dresses I had previously liked. I was repeatedly told that I had already tried them on before. Instead, I felt pushed toward choosing another dress, and there was a lot of pressure on me to buy it immediately.

I did not appreciate feeling rushed into such an important decision. Choosing a wedding dress should be a special and enjoyable experience, and unfortunately, that was not the experience I had.

5. juni 2026
wed2b - Surbiton-logo

Besvarelse fra wed2b - Surbiton

We are so sorry to hear about your recent experience in our store. As a company that strives for customer satisfaction, this is certainly not what we would like to hear. We set a very high standard for ourselves, and we are truly sorry to hear that this standard was not met during your most recent visit with us. If this matter has not already been raised with our customer care team, we would be happy to review this further. Please do reach out to customercare@wed2b.com Kind regards, wed2b

Bedømt til 5 ud af 5 stjerner

Wonderful customer service

I needed to order a new sized dress for one of my bridesmaids that recently fell pregnant and Wed2b were so accommodating and helpful during this process. Every staff member that I have spoken to has been friendly and so willing to help, wonderful customer service both in store and on the phone.

27. april 2026
wed2b - Surbiton-logo

Besvarelse fra wed2b - Surbiton

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Bedømt til 5 ud af 5 stjerner

Surbiton store

The ladies are lovely and friendly, very helpful. I went in with no idea and they worked hard to find my perfect dress. After trying on 5 dresses we found the perfect one that as soon as it was on I felt overwhelmed. We found the perfect accessories as well. Was a lovely experience

2. maj 2026
wed2b - Surbiton-logo

Besvarelse fra wed2b - Surbiton

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Surbiton team will be so excited to read this 😊 Best wishes, wed2b

Bedømt til 5 ud af 5 stjerner

My bridal consultant Josie was very lovely

I came in to try on a range of dresses, and my bridal consultant was absolutely lovely. She made me feel at ease from the start and really helped me explore styles I might not have considered otherwise. Her guidance was thoughtful and never pushy & you could tell she genuinely cared about helping me find the right dress.

Although I haven’t made a final decision yet as I’d like a bit more time, Josie left a truly positive impression on me.

2. maj 2026
Uopfordret anmeldelse
wed2b - Surbiton-logo

Besvarelse fra wed2b - Surbiton

Thank you for visiting our Surbiton store- we are so pleased you had a great time with us and we cannot wait to see you back in store to find your dream dress. 💖 Best wishes, wed2b

Bedømt til 5 ud af 5 stjerner

Zoe made my experience unforgettable at…

Zoe made my experience unforgettable at Wed2be! She made me feel so calm and talked me through the different styles but she also made me feel really special in every gown and included my mum and niece in the experience. I walked away with my dream dress and couldn’t be happier! The manager at the front desk was also so helpful and kind. Would 100% recommend this shop and the dresses were amazing quality!

11. april 2026
wed2b - Surbiton-logo

Besvarelse fra wed2b - Surbiton

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Bedømt til 5 ud af 5 stjerner

Zoe made my experience so calm and…

Zoe made my experience so calm and stress free, I started to feel overwhelmed by the experience and she broke it down to thinking about what I liked about each dress. She made me feel so comfortable and matched my vibe

4. april 2026
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Besvarelse fra wed2b - Surbiton

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Bedømt til 5 ud af 5 stjerner

Wonderful and welcoming!

From the moment I walked in the girls were warm and welcoming. I was very upfront about what I was looking for based on the website and they started looking around for those dresses. I tried on a few and gave some feedback, along with feedback from past dresses at different bridal shops. Leila was incredible with the notes I gave and pulled a dress I hadn’t listed. Lo and behold I said yes to that dress and it was well within my budget (unlike other shops where they find a great dress that’s *just* outside). Thank you to the team for the beautiful dress 🤍

8. april 2026
wed2b - Surbiton-logo

Besvarelse fra wed2b - Surbiton

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Bedømt til 5 ud af 5 stjerner

It was really great experience and…

It was really great experience and Leyla (i hope that’s her correct spelling, if not i’m sorry) she managed to give me the right dress from start, she’s brilliant and knows her job!

16. marts 2026
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Besvarelse fra wed2b - Surbiton

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Bedømt til 5 ud af 5 stjerner

Amazing

Amazing! After ‘chasing the dress’ in a smaller size. We went from Brighton to surbiton store. Zoe was amazing and I said yes to the dress.

21. marts 2026
wed2b - Surbiton-logo

Besvarelse fra wed2b - Surbiton

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Surbiton team will be so excited to read this 😊 Best wishes, wed2b

Bedømt til 5 ud af 5 stjerner

Couldn’t be happier

Vanessa was amazing (the whole team was)

I cannot emphasise enough how welcoming, patient and lovely Vanessa was and how comfortable she made the whole experience for me! All of the ladies in the shop were so lovely and enthusiastic. I’m so so glad I came in and even more glad I left with THE dress! Thank you all so much!

21. marts 2026
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Besvarelse fra wed2b - Surbiton

Thank you so much Keely, your recommendation is wonderful and we’re so pleased that our Surbiton team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Bedømt til 5 ud af 5 stjerner

Comfortable and special

Josie made my experience feel comfortable and special.

16. marts 2026
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Besvarelse fra wed2b - Surbiton

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Bedømt til 5 ud af 5 stjerner

I had my dress fitting yesterday and as…

I had my dress fitting yesterday and as soon as I walked in the whole period of time I felt so at ease. Everyone was informative, it was a busy Saturday. I was last to be seen by zoe and she was just amazing from the consultation to the fittings. She listened to me, I highly recommend her if your needing someone to put you at ease at a stressful time. Thank you zoe & team. ❤️

16. marts 2026
wed2b - Surbiton-logo

Besvarelse fra wed2b - Surbiton

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

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