I recently subscribed to their email hosting and needed some help. Quick to respond - especially that this is weekend (Sunday early morning)
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I learned how DNS connects a domain from one provider to a hosting plan in provider that hosting not included free domain. I practiced setting up records, and I also explored domain renewal and transf... Se mere
Had no way to change my payment method on my end and my domain is about to expire. I contacted Z.com customer support and within a few minutes they responded. Even though the payment method on the... Se mere
They are a reliable domain and business email service provider. I didnt experience any downtime. I just find them a reliable but affordable business partner for my small digital business. Thank you so... Se mere
Virksomhedsoplysninger
Om Z.COM
Skrevet af virksomheden
- Singapore (Main office) - info.web.sg@z.com
- Philippines - info.web.ph@z.com
- Malaysia - info.web.my@z.com
- Indonesia - info.web.id@z.com
- United States - info.web.us@z.com
Kontaktoplysninger
Har besvaret 40 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Efficient and Helpful Customer Support from Z.com
It was a great experience using the ticketing system. The support team was helpful and clearly knew what they were doing. I had forgotten to activate the free web hosting that comes with the domain purchase, but the support team responded quickly and helped me resolve the issue with ease. I really appreciate it. I’d also like to thank the support agent who assisted me, Melissa B. Thank you so much, Z.com!
finally Z.com has been upgraded/Improved
I will delete the previous review because I see Z.com has improved.
what I see:
1. when buying a domain using PayPal it immediately directs you to PayPal Checkout, and no longer needs to go to the client-area > invoice page to pay for the domain.
2. the domain is immediately active (under 1 minute) when the payment is successful, this is one of the biggest improvements I feel, there is no more delay/pending when the payment is complete.
Good job Z.com
Excellent customer support
As a start up, the domain is so affordable. I had trouble after few days of purchased. Just discovered that I have failed to verify my domain for authentication purposes. I message their facebook page and their customer support name Ban was very helpful. I think this will be my go-to domain shop for my other services.
quick solution for my request
quick solution for my request, melissa the customer service agent was very effecient and helpful.
They have good customer service
They have good customer service. Banjoe T. quickly replied to my query and his response fixed the issue. Also, their domain and website package are affordable
My questions were answered
It's a creative way to tell.
It's a creative way to tell.
I'm happy that zcom has their way of helping customers.
Affordable domains and web hosting
Affordable domains and web hosting. Aside from this, tech support is super helpful. I'd like to commend Banjoe T. for fast and reliable assistance. Thank you again.
A Data-Hungry, Delayed, and Distrustful Nightmare
I rarely write reviews, but this one is necessary.
I signed up on Z.com expecting a smooth domain registration. Instead, I walked into a privacy nightmare.
After placing my order, they immediately flagged it as “fraud” — no explanation, no logic. Then came the worst part: they demanded I upload government-issued ID just to buy a .com domain.
Let me be clear: I own a million-dollar domain portfolio, and I’ve worked with registrars like GoDaddy, Namecheap, and Cloudflare for years. None of them have ever required ID for a basic domain purchase — unless there was an actual dispute or transfer issue.
Z.com? They run shady “manual reviews,” ask for highly sensitive documents, and offer zero transparency about where your data is going. Their support? Slow. Robotic. Unhelpful.
This isn’t a security measure. This is a data collection trap dressed up as fraud prevention.
⚠️ If you care about:
Your personal data
Fast, secure domain buying
Professional support
—stay far away from Z.com.
I’ve already filed reports with consumer protection authorities in India, the UK, the US, Germany, and the Netherlands. I’ve also shared this experience with my 2.3M-strong tech community so others don’t fall into the same trap.
Z.com: You’ve lost my business—and now, you’ve earned a reputation you won’t easily shake.

Besvarelse fra Z.COM
Great Customer Service
Great Customer Service! Specially the guy who assist me, Ban! Thanks man!
Awesome support!
Awesome support!
Team is very accomodating with timely response.
Z.com Chat support is very awesome!
The chat support of this company is really impressive. I got problem with the database and the chat support agent name "Ban" really help me a lot in my problem. Now my website is running without errors now!
Domain name
I just sign up for an domain name and the support was consistent.
I bought a premium domain from this…
I bought a premium domain from this site but until now my domain status is on "pending registration" I have talk to their tech supports and they said I can't have it because it's a premium domain but I already paid for it I even have the invoice, It's on their list of available domains not even marked as premium. Seems like a SCAM!

Besvarelse fra Z.COM
The worst experience I've ever had
I need to renew my domain, but I can't even log in to my account; the login page always shows up as empty, and the sign-in link gets redirected each time to a two-mile-long URL, I tried it on mobile, laptop, and different browsers; nothing seems to work. The worst experience I've ever had
Good thing in a Z.com is very is that they responsive when you have a problem and very accomodating.
Good thing in a Z.com is very responsive when I have problems in my domains or anything related to my website. They will really guide you and so much willing to help with everything that they can.
Even if you are an amateur or pro they are willing to help. What also good thing in Z.com is that intergration from Worpress blogsite to your domain. It is very easy to use and you can use their Site Builder if you want to create a website in a breeze.
Exceptional Website Security Support from Melissa and Team!
Melissa and her team went above and beyond in fixing my website issue! They thoroughly investigated the problem, identified the malicious file/malware, and successfully removed it. Not only did they secure my site, but they also found and eliminated unwanted content and foreign-language posts. Their professionalism, expertise, and quick response gave me complete peace of mind. Highly recommend their services to anyone in need of reliable website security and support! Thank you, Melissa and team!
superb company
superb company. i have many domains with them. reasonable prices. very often running good promotions on domains. very nice customer support. easy interface in control panel. 100% recommended.
Support is reliable.
Support is reliable.
Information needed is provided accurately.
I've Started to make busines with Z.COM…
I've Started to make busines with Z.COM unfortunately because of frequent server error inaccessibility my business just went off easily. i have imprinted bad impressions to my client and switch to my competitors. Invest on more reliable hosting provider. Z.COM may be cheap but you'll regret at the end. Lesson learned
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







