Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I recently subscribed to their email hosting and needed some help. Quick to respond - especially that this is weekend (Sunday early morning)

Bedømt til 4 ud af 5 stjerner

I learned how DNS connects a domain from one provider to a hosting plan in provider that hosting not included free domain. I practiced setting up records, and I also explored domain renewal and transf... Se mere

Bedømt til 5 ud af 5 stjerner

Had no way to change my payment method on my end and my domain is about to expire. I contacted Z.com customer support and within a few minutes they responded. Even though the payment method on the... Se mere

Bedømt til 5 ud af 5 stjerner

They are a reliable domain and business email service provider. I didnt experience any downtime. I just find them a reliable but affordable business partner for my small digital business. Thank you so... Se mere

Virksomhedsoplysninger

  1. Webhostingvirksomhed
  2. E-mailudbyder

Om Z.COM

Skrevet af virksomheden

  • Singapore (Main office) - info.web.sg@z.com 
  • Philippines - info.web.ph@z.com
  • Malaysia - info.web.my@z.com
  • Indonesia -  info.web.id@z.com
  • United States - info.web.us@z.com

Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

271 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 40 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Efficient and Helpful Customer Support from Z.com

It was a great experience using the ticketing system. The support team was helpful and clearly knew what they were doing. I had forgotten to activate the free web hosting that comes with the domain purchase, but the support team responded quickly and helped me resolve the issue with ease. I really appreciate it. I’d also like to thank the support agent who assisted me, Melissa B. Thank you so much, Z.com!

7. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

finally Z.com has been upgraded/Improved


I will delete the previous review because I see Z.com has improved.

what I see:

1. when buying a domain using PayPal it immediately directs you to PayPal Checkout, and no longer needs to go to the client-area > invoice page to pay for the domain.

2. the domain is immediately active (under 1 minute) when the payment is successful, this is one of the biggest improvements I feel, there is no more delay/pending when the payment is complete.

Good job Z.com

7. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent customer support

As a start up, the domain is so affordable. I had trouble after few days of purchased. Just discovered that I have failed to verify my domain for authentication purposes. I message their facebook page and their customer support name Ban was very helpful. I think this will be my go-to domain shop for my other services.

3. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

They have good customer service

They have good customer service. Banjoe T. quickly replied to my query and his response fixed the issue. Also, their domain and website package are affordable

30. juni 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

A Data-Hungry, Delayed, and Distrustful Nightmare

I rarely write reviews, but this one is necessary.

I signed up on Z.com expecting a smooth domain registration. Instead, I walked into a privacy nightmare.

After placing my order, they immediately flagged it as “fraud” — no explanation, no logic. Then came the worst part: they demanded I upload government-issued ID just to buy a .com domain.

Let me be clear: I own a million-dollar domain portfolio, and I’ve worked with registrars like GoDaddy, Namecheap, and Cloudflare for years. None of them have ever required ID for a basic domain purchase — unless there was an actual dispute or transfer issue.

Z.com? They run shady “manual reviews,” ask for highly sensitive documents, and offer zero transparency about where your data is going. Their support? Slow. Robotic. Unhelpful.

This isn’t a security measure. This is a data collection trap dressed up as fraud prevention.

⚠️ If you care about:

Your personal data

Fast, secure domain buying

Professional support
—stay far away from Z.com.

I’ve already filed reports with consumer protection authorities in India, the UK, the US, Germany, and the Netherlands. I’ve also shared this experience with my 2.3M-strong tech community so others don’t fall into the same trap.

Z.com: You’ve lost my business—and now, you’ve earned a reputation you won’t easily shake.

20. juni 2025
Z.COM -logo

Besvarelse fra Z.COM

Dear Sean,

Thank you for taking the time to share your experience — we genuinely appreciate honest feedback. We are really sorry to hear your first interaction with Z.com wasn’t smooth. To help clear things up:

Your order was flagged by our system due to some inconsistencies detected during the registration process. While we know this can be frustrating, these checks are part of our standard security measures designed to protect both our customers and our platform from potential fraud.

Whenever something unusual pops up, we ask for a quick ID check — it’s simply to protect both your account and our platform from fraud. We completely understand that this feels inconvenient, but it’s a standard step many registrars take when certain flags appear.

Our team tried to explain the situation and the next steps, but it seems the conversation didn’t go the way we all hoped. We absolutely respect your frustration, and we're sorry if our responses felt unhelpful — that’s never what we intend.

Your Privacy Matters, we treat all documents securely and follow strict privacy standards. We will never share your personal information beyond what is required by law.

We completely respect your decision, and we appreciate the chance to learn from this experience. Our processes are always evolving, and feedback like yours helps us do better.

If you are open to it, we would love the chance to speak with you directly and help resolve any outstanding concerns. Please feel free to contact us anytime at via https://web.z.com/ph/support/contact-us/ — we are here to help.

Bedømt til 1 ud af 5 stjerner

I bought a premium domain from this…

I bought a premium domain from this site but until now my domain status is on "pending registration" I have talk to their tech supports and they said I can't have it because it's a premium domain but I already paid for it I even have the invoice, It's on their list of available domains not even marked as premium. Seems like a SCAM!

20. maj 2025
Uopfordret anmeldelse
Z.COM -logo

Besvarelse fra Z.COM

Dear Osip,

Thank you once again for reaching out and highlighting the issue regarding your domain registration.

We sincerely apologize for the inconvenience this has caused. The delay occurred due to a system limitation that unfortunately did not flag the premium pricing for the domain you initially selected. As a result, it was mistakenly listed as available at a standard rate.

Once identified, our team acted swiftly to resolve the matter by offering and processing a replacement domain to minimize the disruption on your end. We hope this quick response reflects our commitment to transparency and customer satisfaction.

Your feedback plays a vital role in allowing us to continue improving our service. Thank you for your understanding, and we hope to have the opportunity to better serve you moving forward.

Bedømt til 1 ud af 5 stjerner

The worst experience I've ever had

I need to renew my domain, but I can't even log in to my account; the login page always shows up as empty, and the sign-in link gets redirected each time to a two-mile-long URL, I tried it on mobile, laptop, and different browsers; nothing seems to work. The worst experience I've ever had

15. maj 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Good thing in a Z.com is very is that they responsive when you have a problem and very accomodating.

Good thing in a Z.com is very responsive when I have problems in my domains or anything related to my website. They will really guide you and so much willing to help with everything that they can.

Even if you are an amateur or pro they are willing to help. What also good thing in Z.com is that intergration from Worpress blogsite to your domain. It is very easy to use and you can use their Site Builder if you want to create a website in a breeze.

5. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Exceptional Website Security Support from Melissa and Team!

Melissa and her team went above and beyond in fixing my website issue! They thoroughly investigated the problem, identified the malicious file/malware, and successfully removed it. Not only did they secure my site, but they also found and eliminated unwanted content and foreign-language posts. Their professionalism, expertise, and quick response gave me complete peace of mind. Highly recommend their services to anyone in need of reliable website security and support! Thank you, Melissa and team!

2. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

superb company

superb company. i have many domains with them. reasonable prices. very often running good promotions on domains. very nice customer support. easy interface in control panel. 100% recommended.

10. december 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I've Started to make busines with Z.COM…

I've Started to make busines with Z.COM unfortunately because of frequent server error inaccessibility my business just went off easily. i have imprinted bad impressions to my client and switch to my competitors. Invest on more reliable hosting provider. Z.COM may be cheap but you'll regret at the end. Lesson learned

26. oktober 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere