Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Extremely disappointed in their return policy. Nowhere does it state that returns must be sent back to Germany. This is misleading to your customers, and I wish I had read your reviews before making t... Se mere

Bedømt til 1 ud af 5 stjerner

I had ordered over a month ago and still never received. Tried to reach company twice with no response to my emails. Wouldn't recommend it !

Bedømt til 5 ud af 5 stjerner

It’s a great product that has helped me cut my salon visits down to almost nothing. The product is fantastic! It provides great coverage without running down my face during a workout or smudging on... Se mere

Bedømt til 5 ud af 5 stjerner

The product works as intended, color matches roots and does not run when you sweat. Saving money on salon visits are a plus but above all my hair is getting a brake from the monthly chemicals. Highly... Se mere

2,6

Under middel

TrustScore 2.5 ud af 5

60 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Extremely disappointed

Extremely disappointed in their return policy. Nowhere does it state that returns must be sent back to Germany. This is misleading to your customers, and I wish I had read your reviews before making two purchases. In addition, the products must be returned unused. Not sure how you can decide if the color is right for you without trying. My suggestion would be to go to a local store like Sephora or Ulta and try the test products of WOW. Waverlo has a long way to go

26. december 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Not as advertised + difficult return…

Not as advertised + difficult return process
I ordered the Waverlo Root Touch Up through a very convincing Facebook ad that made it seem like an easy way to cover grays between salon visits. The applicator looked convenient, and I ordered Medium Brown in a pinch after my hairdresser canceled on me twice.

Right after purchasing, my credit card flagged it as a foreign transaction, which concerned me. Customer service replied:
“Some of our production and shipping may come from overseas, including China… many well-known brands like Sephora and L'Oréal Paris also use warehouses and production facilities in China…”

I decided to trust that and move forward. The product arrived a few weeks later, and I didn’t try it until my roots started showing again.

Unfortunately, the circular sponge “brush” applicator was a problem. It got the product mostly on my skin rather than my hair, and when I washed it off I developed a rash and redness. I had to restart my skincare routine and deal with lingering irritation. I immediately knew this product wasn’t going to work for me.

The customer service experience has also been frustrating. I’ve been emailing for about 15 days and responses are very slow. They initially offered a 33% refund, then said they only refund if the color match is wrong. After repeated polite requests for a full refund, they finally offered a “one-time exception”—but only if I pay to ship the product back to Germany, which costs about $25. I paid $29 for the product plus $8 shipping, so the return shipping makes a refund feel unrealistic.

If you’re considering this product, keep in mind that if it doesn’t work for you, you may have little to no practical recourse for a true 100% satisfaction experience.

30. januar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Does NOT color gray or white hair

I both two Waverlo Hair Care Light Brown Hair Dye Shampoo for the purpose of letting my gray hair grow with a wash in-color that will wash out over a period of time. To have a full head of gray hair to see it I was willing to go that route. Unfortunately this product did not cover any of my gray roots, it only darken the already dye hair. Now the roots stand out more than ever.

28. januar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Deceptive return policy

Deceptive return policy, to receive a 50% refund, product must be shipped to Germany at a premium price. The shade I received was nothing like the color I ordered. Dark blonde has red undertones. I do not recommend this product!

18. januar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Waterlo - no magic at all!

It took the longest time to receive it. Color was really off from what was advertised. Very expensive for the size of the product. I paid over $30, used it once, and decided to not use it again. Most disappointing purchase in 2025.

2. november 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Waverlo False Advertisement

I ordered the root touch up that was suppose to come with a free precision pen. The pen was not included and I have emailed a number of times with no response. I have to wait days to enter the information to contact them as the site will automatically kick me off so I am unable to finish the contact information. False advertisement so stay away from this product!

30. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Finally a product that really works!

It’s a great product that has helped me cut my salon visits down to almost nothing. The product is fantastic! It provides great coverage without running down my face during a workout or smudging on pillows. The sprays I was using looked terrible. Waverlo has been the only product I’ve used that is easy to apply and stays on while looking natural.

20. september 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Doesnt cover grey

Doesnt cover grey, feels like eye shadow on head. Doesnt come with free brush as advertised. I dont have much grey either and does cover the handful of syrays in front of my head (yes they are centre of my part ugh)

10. november 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Its a scam dont buy I saw it on…

Its a scam dont buy I saw it on instagram and while i looked into it i was routed to their order the site with in a minute an order was placed I sent email and left message to stop. but no reply sure enough I got it and its wrong color i try to return and get my money back and was told i have to mail to Germany and pay shipping so I guess its more than what I paid for the product

21. oktober 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Do not buy!

Do not buy!! Does not look natural, makes your hair feel dirty. If you try to return for money back then tell you to ship and pay shipping charges to GERMANY!!! What a joke

25. oktober 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I have red hair and got the auburn

I have red hair and got the auburn. It is more of a light brown then anything close to red
I contacted them and went back and forth numerous times to return for a refund. Had to send photos of the box, the container, the product itself. I finally just sent a picture of myself and the color of my hair to show them how it couldn’t possibly match. They offered a 30% discount. That doesn’t do much good if the color doesn’t match my hair. They finally agreed to return it, but I cannot download the label and I’m not sure how much it’s going to cost for shipping because I realize now this is a company from China.

19. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Highly recommend

The product works as intended, color matches roots and does not run when you sweat. Saving money on salon visits are a plus but above all my hair is getting a brake from the monthly chemicals. Highly recommend!

8. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great product

This company is great. If you need to return because you did not pick the right colour, you can easily do it. The product covers well and lets you space out your hairdresser appointments by several weeks. My roots start showing after two weeks. Last time I was able to extend it to 14 weeks. Lots of time and money saved!

1. maj 2025
Uopfordret anmeldelse

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