Watson Woodhouse Solicitors Anmeldelser 

My experience with them has been excellent. From the first time when I contacted them I received very good attention. During the process they always keep me informed about my case and all my questions or doubts were answered in a very polite way.

Horrendous Experience

My son needed support with a dispute matter. Advised by WW that they could deal with this. Got to court, solicitor changed his mind about the case, plus he forgot most of the information. Did not fairly represent my son in court. Son is left distraught by ineffective and appalling representation.

Take the money and do the bare minimum. Totally unprepared.

Please avoid at all costs. If you do engage please be prepared for unacceptable service.

Wish we had read previous reviews. In terms of a potential response from WW inviting us to contact them, the damage has already been done and is having a catastrophic impact on my son and family.

Disgraceful!!!!

If I could put a 0 I would.
Went to see these solicitors in 2022 in the hope for help over a Damp issues that my landlord wouldn't do anything about.
I had Damp in bedroom kitchen bathroom and other places

They promised they sort it said I had a case and said we would get them in court
Never known a solicitor to drag there heals loose paperwork and then decide sorry we can do anything because there's no Number 1 Hazards although there was at the time.
They hung on that long that the landlord got work done
I wanted him in court and to pay be compensation for the jobs he never done.
But this company decided to take there time get paid Legal Aid for jobs I was doing..

Had they pulled there finger out got on with the work faster they would have been in court for issues addressed

Please don't use this Firm...they lie....take your money...work snail pace only to tell you nothing can be done.

They work so calm under pressure and meet all deadlines. In the words of Barnet Council, they put a really good case forward... they settled the matter straight away without having to go to judicial review ... really saved my life and my daughters .... so thank you Catherine, amazing work. (:

Best avoid Watson Woodhouse solicitors. Not trustworthy, with my 64 years experience behind me I smell a rat. IMHO. A most unpleasant experience. . Enquired for some legal support for a tenancy housing issue, for my disabled son. We need legal aid.
The call was taken by someone who seemed to be having trouble speaking? Mumbling and with some odd undefined accent. Hence I was kept on the telephone, repeating for much longer than would be necessary. Eventually put through to someone on the legal team, who was not very knowledgeable, she did not listen and was rude and abrupt. Put me off.

Paul Henderson treated my personal injury claim with the utmost care and professionalism. He explained the process at every stage and kept me well informed of any new developments. I have no hesitation in recommending his services in any personal injury cases.

Holly is a very good and patient legal adviser, only reason am writing this review..She listens to your issue at hand, pays attention, and gives her best, well articulated legal advice whilst showing care and concern to the customer's wellbeing or what they may be experiencing.

I found myself in a situation where I was wrongly accused, Michele Turner was appointed my Solicitor and from start to finish Michele was superb. Always on hand and advice given helped me through a very dark time. Her experience was extensive and clear throughout. Massive thanks to Michele and the team, I would recommend Michele to represent you when faced with this situation- Thank You

Catherine was very very helpful, one of the very few in my situation that I knew would help my family and I. I will always be grateful

Experience since 2021 to present.

Defence was poor throughout trial, DNA and forensic evidence was not sought which would have cleared the defendants name, but the solicitor said “we action from the lead of our client.” So basically because the defendant they were ‘meant’ to be supporting didn’t tell them how to do their jobs properly, they didn’t request this. (What happened to innoncent until proven guilty)
They didn’t challenge much regarding the police failings of gathering their own evidence, there for evidence that was put forward from complainant could have been falsified or tampered with. (CPS also admitted in court they didn’t follow proper procedures)
Within the court room, the professionals from all parties were seen to be laughing and joking whilst waiting, in front of defendant and family in the public gallery. This made them feel uncomfortable and not supported.
No advice or support to explain next steps were given at any point unless asked for a meeting/ discussion by family or the defendant.
On paperwork they got dates wrong of when defendant was found guilty and length of the trial. They didnt have the correct date when discussing sentencing hearing.
They don’t respond to emails despite family requesting confirmation of emails sent to them. Questions were asked to see what family and friends could support with to support sentencing hearing and no response was received and they don’t seem to be bothered or care.
Family had to call and request for them to make contact with the defendant when they were in prison to discuss next steps as defendant had no idea what to expect or what what the next steps of the process was and what family/friends could do to support the sentencing hearing. The barrister said the video call was ‘pointless’ and he was unsure as to why it was requested as he felt there was nothing more they can do and didn’t explain anything about the process of probation etc and what could help the sentencing hearing.
No care was shown through the one phone call made by the solicitor to the partner of the defendant and she came across very rude, insensitive and unsupportive of the defendant and was not helpful at all.
The support expected was to build and fight the defendants case and provide guidance and advice and support through the process, this has been a shambles from the beginning and advice and guidance has been very contradictory over the time frame of the process. It appears they just wanted to do the bare minimal and didn’t take into consideration the anxieties of this new experience on the defendant and the family and didn’t provide any support or reassurance of how the defence could be supported.
Now an innocent person is being sentenced to a crime they didn’t commit and if professionals involved such as this firm and CPS did their jobs adequately, the defendant wouldn’t be in prison.

Another corrupt firm/system that has lead to innocent people suffering.
Would not recommend at all!!

I posted a review and received the below response. I responded on 29th August but have not received a response.

Thank you for your feedback. This is not the level of service we are usually known for. If you have further details in relation to this, please contact us directly so that we can review the matter thoroughly.

If you could please email us with further information relating to your experience then we will look into the matter.

Avoid Emma Williams, you end up getting charged when you was the victim

Niamh O’Brien has been a life-saver, very friendly and informative and has shown great communication throughout my legal ordeal. I can’t thank her enough and I’m very grateful to have had such incredible representation during the hardest period of my life.

Really good experience with this firm.
Beverley and Laura was really helpful, and excellent communication.
Highly recommend.
I definitely use with my future purchase/sale.
Thank you again.

Would highly recommend the free walk-in law clinics located at either Middlesbrough (first Saturday of the month) or Stockton (last Saturday of the month). I spoke to Abigail Gowland regarding an on-going issue with a flight refund. She was very friendly and extremely helpful regarding my matter. She investigated, liaised with the flight company and resolved the issue within 48 hours - receiving my refund in full. Big thank you to Abigail and Watson Woodhouse for your help. If I ever have any similar issues in the future I will be sure to use Abi at Watson Woodhouse.

Subject: A Heartfelt Review for Lia at Watson Woodhouse Solicitors

Dear Watson Woodhouse Team,

We wanted to take a moment to express our deepest gratitude and appreciation for the exceptional service we have received, specifically from Lia. In this review, we aim to share our experience and highlight the outstanding qualities that Lia has brought to the table.

Throughout our journey with Watson Woodhouse, Lia's empathy and sympathy have truly shone. She has displayed an unwavering understanding of the challenges our family has been facing, and her genuine care has made a significant difference during this difficult time. Her ability to connect with us on a personal level while maintaining a high degree of professionalism is truly commendable.

Lia's efficiency and promptness have been instrumental in ensuring that our legal matters were handled smoothly and effectively. She has demonstrated a keen attention to detail and a thorough understanding of our unique situation, which has greatly contributed to the positive outcome we achieved.

We firmly believe that Lia's contributions at Watson Woodhouse go beyond the ordinary. Her dedication to her work and her continuous progression within the firm have not gone unnoticed. We wholeheartedly award her not just five stars, but our deepest respect and gratitude for being a true asset to your team.

Once again, we would like to extend our sincerest thanks to Lia and the entire Watson Woodhouse team for making this challenging journey more manageable. Your dedication, expertise, and care have made all the difference.

With warm regards,

Andrew and Isabelle Miller

I was on the verge of becoming homeless because my local council had given me false information. It was difficult for me to speak to my case worker in council again, but Ms. Lizzy offered me appropriate solutions and kept in regular contact with my case worker, and now I live in a suitable temporary accommodation.

I was very happy with way they’ve handled my case and allow me to get my housing issues sorted. Specially my case worker Lizzy was amazing. I really appreciate her help in this matter.

Watson woodhouse Middlesbrough were exceptional. Very diligent and caring! They had my best interests at hard and worked hard to fight for me. Would definitely use again and 100% recommend.

NEVER FELT SO ANNOYED IN ALL MY LIFE. BUT AFTER READING THE OTHER NEGATIVE REVIEWS I SEE I AM NOT ON MY OWN. I AM THE CARER AND PARTNER FOR A LADY WITH MENTAL HEALTH , DEPRESSION AND ANXIETY ISSUES , AND I WAS ASKED TO LEAVE THE ROOM TODAY AS I DARED VOICE MY OPINIONS ON THE CASE AGAINST A LANDLORD AND AN EVICTION NOTICE ETC HAD TAKEN OVER A YEAR NOW AND ALL WE WERE GETTING WERE EXCUSE AFTER EXCUSE AFTER EXCUSE. I WAS THEIR TO REPRESENT HER YET THEY INTIMIDATED MY PARTNER INTO LETTING ME LEAVE THE ROOM - THEN WAS TOLD IT IS LEGAL AID BUT IF WE GO DOWN A CERTAIN ROUTE SHE WILL HAVE TO PAY ?????? I WAS TOLD WHEN I WAS ALLOWED BACK IN THE ROOM THAT THEY WERE WORKING IN THE BEST INTEREST OF THE CLIENT - NOT THE CASE 2 IMPORTANT PAPERWORK AND A PHONE CALL WAS PREVIOUSLY GIVEN TO THE RECPEPTIONIST WHO I TOTALLY TRUST , YET ALL 3 TIMES THE 2 LADIES IN QUESTION SAID THEY HAD NOT HEARD ABOUT THE PHONE CALL MESSAGE AND HAD NO PAPERWORK - I PHONED THE RECEPTIONIST AND SHE TOLD ME THEY HAD DEFINITLEY BEEN SENT - SO SOMEONE IS TELLING THEIR CLIENT A PACK OF LIES , A CASE THAT SHOULD HAVE BEEN IN COURT AGES AGO TO EVENT AN EVICTION IS STILL NOWHERE NEAR COMPLETION DUE TO EXCUSE AFTER EXCUSE AFTER EXCUSE BY THE TWO "LADIES" , IT TURNS OUT NOW THAT SOME EVIDENCE THEY HAD NOT BOTHERED TO FOLLOW UP ON MORE THAN ONCE , IT SEEMS LIKE I AM DOING ALL THE LEGWORK FOR THE COMPANY AND THEY REAP THE BENEFITS COS ITS LEGAL AID. I REFUSE TO GO NEAR THE PLACE AGAIN AND I HAVE TOLD MY PARTNER NOT TO SIGN ANY PAPERWORK BECAUSE SENDING ME OUT TODAY IN MY CAPACITY AS A CARER IS BEYOND BELIEF - I AM SURE THE COMPANY WILL LEAVE SOME COMMENT ON HERE TO CLARIFY THEMSELVES BUT JUST LOOK AT THE OTHER NEGATIVE FEEDBACK AND DO YOURSELF A FAVOUR AND GO ELSEWHERE , IT SEEMS THAT MY PARTNERS LANDLORD WILL GET AWAY WITH MAKING MY PARTNER LIVE IN A MOULDY DAMP HOUSE FOR YEARS AND NOT DO ANYTHING ABOUT IT , AND THEN WHEN WE INVOLVE A SOLICITOR SHE GETS AN EVICTION NOTICE - WHERE IS THE JUSTICE IN THAT DUE TO WHAT I CAN ONLY CALL - WELL JUDGE FOR YOURSELVES.