Wardrobeclub Melbourne Anmeldelser 

Worst customer service I have ever experienced
Purchased a dress 9th Sept ‘26 its now the 8th Nov
They were quick enough to take my money
Don’t be fooled by these scammers

BEWARE!!! THIS COMPANY IS A SCAM. Never received order from 17th August 2026 and merchant won’t refund my money of $69.95 AUD nor provide delivery tracking. Do not buy from this company!! SCAM SCAM SCAM

SCAM SITE - REVOLTING. I ordered a dress on the 18th August and nothing.

ABSOLUTE SCAM WEBSITE. DON'T BUY FROM THEM. I bought a dress in early August and it never came. Olivia seems to be the one emailing everyone trying to say it is coming. Load of rubbish. BE AWARE IT IS A SCAM WEBSITE!

Do not buy from this site. It is a scam.
Ordered a dress on 13/8/26 and I am still waiting for a delivery. I have contacted them thru various emails and each time they tell me that it’s on its way. I asked for a full refund but I am not hopeful that they will honour that request as no money has been refunded yet and I made that request over 2 weeks ago.

WARNING SCAM SITE - I ordered a dress on 19th August, now 2 months later I am still getting messages from an Olivia saying: "I'm sorry to hear how upsetting this situation has become for you, and
I understand you feel strongly enough to raise it with your bank. We've been in touch with the carrier, who has confirmed your parcel is still on its way but moving a little slower than usual at the moment.

One star review is too much. This business is a scam. Order didn’t arrive after 2 months. I have been chasing a refund for another month. Don’t believe the polite responses from Olivia. This business is NOT based in Melbourne.

DO NOT BUY FROM THIS COMPANY. It is a scam. Parcel never arrived. Email responses good initially then they stopped responding.
It’s a SCAM

This site is a scam! Do not buy anything they look professional and legit but they are not. I bought items and when I didn’t receive the items I emailed support and received an email by Oliver stating the courier company has been back logged and my clothing will be received soon. Well that has never happened and no refund issued.

Do not buy from this place, it’s a total SHAM!! Placed my order on 6/8/26, it is now 11/10/26.
Emails to them constantly, only to be told it’s on its way, asked for refund, can’t process whilst in transit!!
AI generated response from “Olivia”.

DO NOT BUY FROM THIS STORE.
My order took a long time (too late for my event) and I wanted to return the item. We decided that they would give me 50% refund but I never received my refund even after many emails from them saying they have paid it. It now has been weeks and I have never received any money.

If I could give this zero stars I would. They are scammers. Kept saying the package is on the way but experiencing unexpected delays. Offered discounts and partial refunds but never got them OR the dress I ordered. The emails are polite and human sounding enough but I think is just AI as real people run off with your money. Shameful.

I bought an item which on delivery I discovered it was of shoddy quality and wrong fit. I attempted to return it as advised via email for refund and was given 2 fictitious addresses. The item was returned twice RTS. I have contacted Consumer affairs Victoria and followed their advice.

BIGGEST SCAM !
Do not order from them .
It’s been two months over two months since I ordered still haven’t received my order and I’ve sent two emails and no response. They just steal your money.

would never buy from this site again. After numerous emails and with the response its in transit i finally got it . It took nearly 6 weeks and there is no label on the item Sleeves are too small.

Total SCAM .. ordered a new dress on the same result as previous user in reviews below

The Wardrobe Club Melbourne – Total Scam / Strong Warning

I am extremely disappointed and want to warn everyone: do not buy from The Wardrobe Club Melbourne.

I ordered a dress on 14/8/26 and have received nothing. Their responses are evasive:

• Initially promised: 5–14 days delivery

• Then changed to: up to 30 days

• Now, after a full month, still no item—only claims it is “on the way” with no proof.

Have asked for a full refund and am now waiting, unsure if I will ever get my money back. They claim to be based in Melbourne, but I cannot verify their actual location or legitimacy. Communication is poor, promises keep shifting, and trust is completely broken.

Please avoid this business—do not waste your money or time.
Update: my email requesting a refund has bounced !!! Do not deal with these scammers

The Wardrobe Club Melbourne – Total Scam / Strong Warning

I am extremely disappointed and want to warn everyone: do not buy from The Wardrobe Club Melbourne.

I ordered a dress 30 days ago and have received nothing. Their responses are evasive:

• Initially promised: 5–14 days delivery

• Then changed to: up to 30 days

• Now, after a full month, still no item—only claims it is “on the way” with no proof.

I asked for a full refund and am now waiting, unsure if I will ever get my money back. They claim to be based in Melbourne, but I cannot verify their actual location or legitimacy. Communication is poor, promises keep shifting, and trust is completely broken.

Please avoid this business—do not waste your money or time.

I looked into this business carefully before making a purchase because it presents itself as a Melbourne/Australian fashion brand. However, I found several things that raised concerns.
This appears to be a cross-border dropshipping business model. The brand is presented as a local Australian boutique, but the operation appears to be connected to the Netherlands, with products supplied and fulfilled from overseas rather than through a traditional local retail store.

The website gives the impression of an established Melbourne business, including a “moving sale” story, but I could not find clear evidence of a physical Melbourne store or a matching Australian business presence. The return process also indicates overseas handling, with customers responsible for international returns.

I also noticed similarities with other online fashion stores, including very similar policies, website structure and business practices. This raises questions about who actually operates the store, where products are coming from and whether customers are being given a clear picture before purchasing.

Customers should carefully research this type of online store before ordering. Very deceiving!

Zero star.
Product arrived 32 days. Stipulates online that they will refund if not received in 30.
Product not as advertised - it is a synthetic fabric (not denim); Poorly constructed; Not same colour as picture.
Will not give refund, only interested in time wasting emails.
Is a Chinese company - NOT in Melbourne.
DO NOT TOUCH THIS SITE!

Purchased dress unwearable. The “denim” dress was made of a type of polyester better for agriculture wrap, in an industrial blue. A toxic, badly stitched insult to the planet and landfill. Shame on this sham manufacturer and advertiser. Total scam and another example of the woes the internet and overseas manufacturing.