Cheapest stationery store by far. I ordered online for convenient pickup (which was free) and my order arrived very quickly. The pickup experience was efficient and pleasant too. I’m very pleased with... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The order took only a few days to be delivered. The online purchase was easy and the item descriptions are clear. Confirmation emails were sent to confirm receipt of my order and was kept up to date w... Se mere
Dear Waltons, Thank you for your pro-active stance in dealing with the matter I raised below listed. We are also businesspeople and the fact that you swiftly took action to respond and replace... Se mere
Virksomheden har svaret
The inkjet packaging was badly crushed & damaged. The Ink Cartridges however appear to be OK. Waltons should review their appointed courier and/or check that their packers apply more care when pa... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Waltons
Skrevet af virksomheden
Waltons - Work. School. Life. Simplified.
Waltons is your trusted omnichannel retail partner for all office supplies, business and school essentials. We offer a wide selection of quality products, including school supplies, stationery, technology and the latest office furniture solutions. Whether you’re an individual or a business, our extensive range ensures you stay organised, productive, and efficient in your work and education.
With branches nationwide and an online procurement platform, shopping for office supplies and school essentials has never been easier. We are committed to delivering exceptional customer service, both in-store and online, ensuring your needs are met with care and efficiency.
As a proud Bidvest company and a Level 1 BBBEE contributor, Waltons continues to lead the market by simplifying work, school, and life with products that make a real difference.
Established in 1949, we remain at the forefront of providing business essentials and tools for success to customers across South Africa. Trust Waltons to meet all your business, school, and office needs—work smarter, learn better, and live easier.Kontaktoplysninger
2nd Floor Bidvest House, 18 Crescent Drive, Melrose Arch, 2196, Johannesburg, Sydafrika
- +27 11 620 4000
- customercare@waltons.co.za
- waltons.co.za
4,3
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Delivery was smooth and communication…
Delivery was smooth and communication was excellent
7. juli 2026
Besvarelse fra Waltons
Hi Nozibusiso,
Thank you for your wonderful review. We're so glad that your delivery was smooth and that our communication met your expectations. We really appreciate your support.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Besvarelse fra Waltons
Hi Raeesa,
Thank you for your feedback. We're delighted to hear that you found the process quick, easy and efficient. We appreciate you sharing your experience with us.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Super quality printing paper for a good…
Super quality printing paper for a good price,speedy delivery too!
7. juli 2026
Besvarelse fra Waltons
Hi Jo-Anne,
Thank you for your lovely review. We're so pleased you're happy with the quality and price of the printing paper, and that delivery was speedy too. We appreciate your support.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Besvarelse fra Waltons
Hi Marilynn,
Thank you for your feedback. We're so pleased that ordering was easy and that your delivery arrived ahead of schedule. We appreciate your support.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
My order was delivered the same day.
6. juli 2026
Besvarelse fra Waltons
Hi Constance,
Thank you for your review. We're delighted that your order was delivered the same day, and we appreciate you taking the time to share your experience.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Ordering and payment was simple and…
Ordering and payment was simple and delivery was quick.
3. juli 2026
Besvarelse fra Waltons
Hi Sheri,
Thank you so much for taking the time to leave us this lovely review. We're delighted to hear that your ordering and payment experience was simple and that delivery was quick. We'll be sure to share your kind words with the team.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Mathapelo at Waltons Morningside was…
Mathapelo at Waltons Morningside was the reason for my five stars. She is a gem and was extremely helpful. She is an asset to your business.
29. juni 2026
Besvarelse fra Waltons
Hi Paddy,
Thank you for your wonderful feedback. We're thrilled to hear that Mathapelo at Waltons Morningside made such a positive impression on you. She truly is a gem, and we'll be sure to pass on your kind comments to her and the team. Thank you for the five stars.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Ntokozo Mabaso The young man is a great…
Ntokozo Mabaso The young man is a great asset to the waltons east rand mall shop. He is very good with clients and very pleasant
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra Waltons
Hi Konrad,
Thank you for sharing this feedback. We're so pleased to hear that Ntokozo Mabaso at our Waltons East Rand Mall shop looked after you so well and made your experience a pleasant one. We'll be sure to let him and the team know how much his efforts are appreciated.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Besvarelse fra Waltons
Hi Marlene,
Thank you so much for your lovely review! We are delighted to hear that you found our service quick and efficient, and that you are pleased with your experience. Your feedback means a lot to us and motivates our team to keep up the good work.
We look forward to assisting you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Besvarelse fra Waltons
Hi Ada,
Thank you for your kind words! We are thrilled that you were impressed with our delivery service and cost. It is wonderful to know we could meet your expectations, and we truly appreciate you taking the time to share your experience.
We hope to serve you again in the near future!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The products were exactly as expected.
The order process was simple, the products were exactly as expected.
16. marts 2026
Besvarelse fra Waltons
Hi Greg,
Thank you for your feedback! We are so pleased to hear that the order process was simple and that the products were exactly as expected. Providing a smooth, reliable experience is exactly what we aim for, and it's great to know we delivered on that.
We look forward to welcoming you back soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Very fast delivery
30. juni 2026
Besvarelse fra Waltons
Hi Elaine,
Thank you for taking the time to leave a review! We are delighted to hear that you experienced very fast delivery. We always strive to get your orders to you as quickly as possible, and it's great to know we hit the mark.
We hope to serve you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
No stock available
Needed stock of an item that had no stock online. Was given a substitute code which was something entirely different. Placed an order at one store for collection, stock was purchased by another customer. Had to use my fuel and time to collect stock at another branch.
29. juni 2026
Besvarelse fra Waltons
Hi Michelle,
Thank you for taking the time to share your experience with us. We are truly sorry to hear about the inconvenience you faced - being given an incorrect substitute code and then having the stock at your chosen collection branch purchased by another customer before you could collect it is completely unacceptable, and we understand how frustrating and costly that must have been for you.
We want to make this right. A support ticket has been opened on our end, and you are welcome to reply directly to that ticket so we can look into this matter further and find a suitable resolution for you.
We appreciate your feedback as it helps us improve our service, and we hope to have the opportunity to restore your confidence in Waltons.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Besvarelse fra Waltons
Hi Ponagatso,
Thank you so much for your wonderful review! We are thrilled to hear that your delivery experience was great and that your order arrived quickly. We always strive to ensure our customers receive their orders in a timely manner, and it is fantastic to know we hit the mark for you.
We look forward to serving you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Parcel arrived earlier than expected
Parcel arrived earlier than expected, in good condition.
25. juni 2026
Besvarelse fra Waltons
Hi Madeleine,
Thank you so much for your lovely review! We are thrilled to hear that your parcel arrived ahead of schedule and in great condition.
We always strive to deliver a reliable and efficient service, and it is wonderful to know we hit the mark for you. We look forward to serving you again soon!
Kind regards,
Elzabe Curlewis (Waltons Customer Success Partner)
Please fix your ordering system
I placed an order and the email confirmation only came through after I queried it with Customer Services. They arranged for delivery the same afternoon but the next morning I received an email to say that the order is out for delivery although it was delivered the previous day. Will not order again much easier with Takealot or Amazon
24. juni 2026
Besvarelse fra Waltons
Hi Louisa,
Thank you for taking the time to share your feedback. We sincerely apologise for the confusion around your order confirmation and the delivery status communication, we completely understand how frustrating it must have been to receive an out-for-delivery notification after your parcel had already arrived. This is not the standard of service we strive to provide, and we are sorry we fell short on this occasion.
A support ticket has been opened for your query, and you are welcome to reply directly to that ticket so we can investigate and address this matter further.
We do hope you will give us another opportunity to serve you better in the future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Advertised goods that did not have in stock
Advertised goods that did not have in stock. Kept quite and delivered wrong, bad quality goods
26. juni 2026
Besvarelse fra Waltons
Hi Marguerite,
Thank you for bringing this to our attention. We are truly sorry to hear that the items advertised were not available and that you received incorrect, poor-quality goods as a replacement without any prior communication. This falls well below the standard we hold ourselves to, and we sincerely apologise for the inconvenience caused.
A support ticket has been opened for your query, and you are welcome to reply directly to that ticket so we can look into this matter and make it right for you.
We hope to have the opportunity to restore your confidence in Waltons.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
very disappointing service 3 weeks for…
very disappointing service 3 weeks for an order , not the correct items ordered, delivery confusion no customer feedback poor communication
will never order again
24. juni 2026
Besvarelse fra Waltons
Hi Nikita,
Thank you for your feedback, and we are truly sorry to hear about your experience. A three-week wait, incorrect items, delivery confusion, and a lack of communication are all completely unacceptable, and we understand your frustration entirely.
A support ticket has been opened for your query, and you are welcome to reply directly to that ticket so we can investigate the full extent of what went wrong and work towards a resolution.
We sincerely hope you will allow us the opportunity to make this right.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Great service!
Waltons kept me updated throughout the process, from ordering up to delivery. The fact that the online price was much cheaper than store price made this transaction one for the books.
Thank you Waltons!
22. juni 2026
Besvarelse fra Waltons
Hi Agnes,
Thank you so much for your wonderful review! We are delighted to hear that you were kept well informed throughout the ordering and delivery process, and that you found a great deal online. We love that this transaction was one to remember, that is exactly the experience we aim to provide.
Thank you for choosing Waltons, and we look forward to serving you again!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The cartridges are exactly what I…
The cartridges are exactly what I needed. Packaging intact.
25. juni 2026
Besvarelse fra Waltons
Hi Neliswa,
Thank you for your kind review! We are pleased to hear that the cartridges were exactly what you needed and arrived with the packaging intact. It is always great to know that our products are meeting expectations.
We look forward to assisting you again in the future!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.