Have ordered with this company a few times over the last six months and they have always provided great products, at a good price and arrived within timeframe. But what has stood out to me in the last... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered my APE Nutrition Protein from here. Protein arrived promptly without any problems from start to finish. Just made my second order! Would recommend :)
Virksomheden har svaret
I have found W-wellness a great one stop shop for my health and wellbeing needs. I spoke to one of their nutritionists Maz who was so friendly and knowledgable and really helped me to understand w... Se mere
Virksomheden har svaret
I placed an order for Vida Glow Collagen Liquid Advance on Monday, 22nd September, and it arrived on the 25th September. Upon checking the packaging after taking my first sachet, I noticed the “... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
W-Wellness is set to completely redefine wellness, offering unparalleled access to experts and a carefully curated selection of market leading nutritional supplements and wellness products. Wellness isn't one-size-fits-all - W-Wellness is putting the power back into the hands of wellness experts. With an easy-to-use system that's accessible for both practitioners and consumers, W-Wellness makes it simple to supplement in-clinic results with at-home wellness and nutrition care. W-Wellness | W-Edit | W-Experts | W-Shop
Kontaktoplysninger
Washington Barn, Little Street, Sulgrave, Northamptonshire , OX17 2SG, Banbury, Storbritannien
- hello@w-wellness.co.uk
- w-wellness.co.uk
4,0
God
28 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good price and prompt delivery
I have registered on w-wellness.co.uk on 07/10/2025. I have placed my first order carefully. Ordered specific multivitamin product which is hard to find but w-wellness had it available in best price. I have received all updates on the order and the delivery. On second day I got the parcel by Royal Mail :-) . Product as described - long expiry date too. Very happy with the item and the service received. I'll be placing a subscription with them to receive the same on regular basis. Well done indeed
9. oktober 2025
Uopfordret anmeldelse
Expired Product Sold
I placed an order for Vida Glow Collagen Liquid Advance on Monday, 22nd September, and it arrived on the 25th September.
Upon checking the packaging after taking my first sachet, I noticed the “Best Before” date states 19/09/2025. This means the product was already out of date before it was dispatched to me.
As this is an oral supplement, selling expired stock is unacceptable. I also strongly suggest that you carry out a stock check to ensure no further expired products are sent to customers.
25. september 2025
Uopfordret anmeldelse
Incorrect delivery
I ordered 4 packs of Optibac everyday max. Three were delivered with an everyday extra which is a lesser product. There is no phone number so I sent 2 emails which been ignored. First and last time I will be using W-Wellness
Update - I have been contacted and promised the correct product. Matter resolved
20. september 2025
Uopfordret anmeldelse
Tried to set up an account but when I…
Tried to set up an account but when I signed in it kept telling me it was the wrong email or password, said it would send me an email but never received that, yes i did check my junk, looks like i had a lucky escape. I would definitely avoid a company that can't even get the basics right!
22. september 2025
Uopfordret anmeldelse
Arrived in an appalling state - Don’t buy this product from Boots
Ordered several boxes of Humantra from Boots on line to gift to friends who are all runners as I liked the product. The boxes arrived damaged, dirty and crushed. Boots had just thrown them into an oversized box with no additional packaging to protect them. The result was I had to bin the boxes and I was unable to gift them. Shocking!
22. august 2025
Uopfordret anmeldelse
Besvarelse fra W-Wellness
Thank you for your review, however there appears to be a case of mistaken identity here. We are W-Wellness, and while we do sell Humantra as a third-party retailer, we are not Boots.
The experience you've described regarding damaged packaging and poor shipping practices relates to your order from Boots online, not from our business. This review should be directed to Boots, as they were responsible for the packaging and delivery that caused your disappointment.
We had no involvement in your order or the shipping issues you experienced. We'd recommend leaving this review on Boots' page instead, as they are the company that failed to properly package your order.
We appreciate your understanding and hope you're able to get this matter resolved with Boots directly.
Best regards,
W-Wellness Team
Ordered over £130 worth of products
Ordered over £130 worth of products, they never arrived, yet the 1 item I subscribed for kept being delivered. Emailed multiple times only to be ignored then finally has a reply sharing tracking link. Explained the items did not arrive and nothing. Lost £130 very poor customer service.
28. juli 2025
Uopfordret anmeldelse
Besvarelse fra W-Wellness
Good Afternoon Catherine,
Please accept our sincerest apologies for the difficulties you've encountered with your recent order placed with W-Wellness.
We have made several attempts to contact you via both telephone and email in an effort to resolve the matter but have not yet received a response.
We can confirm that all subscriptions associated with your account have now been cancelled. For us to proceed with arranging a refund, we kindly ask that you reach out to us at hello@w-wellness.co.uk , marked for the attention of Allison.
Once again, we truly regret any inconvenience this has caused and appreciate your patience and understanding.
Warm regards,
The W-Wellness Team
They trick you into subscribing and…
They trick you into subscribing and it’s difficult to cancel. I am having to go through my bank . Avoid
13. august 2025
Uopfordret anmeldelse
Besvarelse fra W-Wellness
We sincerely apologise for the frustration you've experienced with our subscription and cancellation process. This isn't the experience we want for any of our customers.
We'd very much like to resolve this for you straight away. Please contact us directly at hello@w-wellness to the attention of Laura, Head of Customer Service, so we can help you cancel your subscription immediately and sort out any billing concerns.
Thank you for your feedback - we're committed to putting this right.
Best regards,
The W-Wellness Team
Booked a consultation with a nutritionist
Booked a consultation with a nutritionist who gave a personal and concise protocol to follow. Much better and cheaper than all the supplements I had been buying without any help. I feel great. 😊
2. juni 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.