We are likely to take Vuelio to court for their actions. Managers at Vuelio stating our payments are in their forecasts for the next year and that is the reason they want us to pay when we cancelled.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolutely awful. We cancelled well within the time and have just been invoiced again. The service is terrible, Tayo completely ignored our emails about cancelling and didn't send us an email to confi... Se mere
Great support received from Sergio. I'm new to Vuelio and the support I've received so far has been brilliant. The platform is user friendly and can be configured to suit my reporting needs. I have a... Se mere
Contract auto-renewal happened over our busiest trading period after our entire team had changed hands. Feels like they hid the payment terms in a conversation about who the main point of contact is a... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We help organisations make their story matter by providing monitoring, insight, engagement and evaluation tools for politics, editorial & social media.
Kontaktoplysninger
Hatton Garden 77, EC1N 8JS, London, Storbritannien
- vuelio.com
1,9
Under middel
27 anmeldelser
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I keep getting irrelevant emails from…
I keep getting irrelevant emails from PR agencies and I've just found out it's because I'm listed on Vuelio. Furious that they have added me to their database without my permission and I'm new getting spammed with all these emails.
20. december 2021
Uopfordret anmeldelse
Unbelievable
Unbelievable. We have just received a letter from a debt collection agency for a subscription we have never used.
We told our account manager we don't wish to have the service anymore which has been ignored. We have NEVER used the service.
Surely something needs to be done as they have now sent the debt to a debt collection agency.
On the back of a global pandemic and trying to survive we have a company like Vuelio who are behaving like this in a disgusting manner. Surely there has to be someone who can take this company to task!!
28. september 2021
Uopfordret anmeldelse
I have cancelled my service with them…
I have cancelled my service with them in writing months again today I received a SOA completely ignored . Customer service is horrendous too they try and do everything on the phone and ignore anything you put in writing run away if you can
26. august 2021
Uopfordret anmeldelse
Exact same experience
Exact same experience. Completely unethical auto renewals even after saying in writing I didn't want my contract to auto renew. Account manager at the time said he'd make a note of it because he couldn't adjust the contact and because he's now left they haven't held their word. Absolutely the worst customer service I've experienced to-date. Something radical needs to change otherwise they won't operate for much longer..
21. juli 2021
Uopfordret anmeldelse
AVOID AVOID AVOID
Echoing other reviews: it seems that Vuelio is deliberately sneaky about their billing. We ended up accidentally contracting with them due to misleading UI. This speaks volumes about the quality of their service -- they're clearly not confident in their product and are desperate to get revenue through trickery. Our advice is to AVOID.
8. juni 2021
Uopfordret anmeldelse
Underhand contracts
Please, if you are thinking of working with Vuelio, make sure you understand the contract in full. They are deliberately underhand about the way they bill you and renew your subscription automatically. I have ended up double paying for a subscription this year and they refuse to help. It's very slippery and they are unreasonable in their negotiations.
5. maj 2021
Uopfordret anmeldelse
Unpleasant experience.
8. april 2020
Uopfordret anmeldelse
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