We spent a very enjoyable 4 night stay in Ilfracombe. The apartment is obviously newly refurbished, everything was new and clean, and very comfortable. Ilfracombe is very hilly but from the apartm... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The hosts were amazing and the location is great. The house is a row house so there is not private garden (inconvenience with a dog). The beds were very comfortable but the sofas were worn and c... Se mere
Virksomheden har svaret
Sykes holiday cottages (booked through Vrbo) took too much money out of my account for a holiday we booked. They have promised me a refund of the overpayment (£295.02) for the last 3 weeks and I still... Se mere
Virksomheden har svaret
Great stay at the Linton Collection collection in the heart of Edinburgh only a few steps from the Royal Mile basically around one corner . The property had nice modern amenities, easy access very co... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Vrbo
Skrevet af virksomheden
Vrbo is a holiday rental platform for booking entire homes, and only entire homes. No shared spaces. No shared hosts. Just one place for you and your group to stay together.
Founded in 1995, Vrbo now offers more than 2 million holiday homes across 190+ countries. From beach houses and cabins to flats and city apartments, Vrbo helps travellers find the right space for trips where privacy, comfort and connection matter most.
What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space or host-occupied home. That matters for travellers who want more privacy, more room and one home base for family holidays, reunions and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travellers book entire homes for trips that are better together.
Why travellers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travellers who want an entire home where they can stay together more comfortably.
With a Vrbo holiday home, travellers can:
How does Vrbo work?
Booking on Vrbo is simple:
Book with confidence
Vrbo helps travellers book with confidence through clearer information upfront. Listings can include:
Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travellers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available via chat and phone. And because trust also means privacy, interior cameras, shared homes and unannounced visits from hosts are not allowed on the platform. Together, these protections help travellers book with more confidence and fewer surprises.
Rewards through One Key
Vrbo is part of One Key, a free travel rewards programme that lets you earn and use rewards across Expedia, Hotels.com and Vrbo. Members can earn up to 2% in OneKeyCash on holiday rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:
*Terms apply. OneKeyCash is earned on eligible bookings and redemption is limited to eligible bookings and participating holiday rentals.
Founded in 1995, Vrbo now offers more than 2 million holiday homes across 190+ countries. From beach houses and cabins to flats and city apartments, Vrbo helps travellers find the right space for trips where privacy, comfort and connection matter most.
What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space or host-occupied home. That matters for travellers who want more privacy, more room and one home base for family holidays, reunions and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travellers book entire homes for trips that are better together.
Why travellers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travellers who want an entire home where they can stay together more comfortably.
With a Vrbo holiday home, travellers can:
* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together
How does Vrbo work?
Booking on Vrbo is simple:
1. search where and when you want to travel
2. compare holiday homes, prices, amenities and reviews
3. book the entire home that fits your trip
Book with confidence
Vrbo helps travellers book with confidence through clearer information upfront. Listings can include:
* verified guest reviews
* real traveller photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations
Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travellers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available via chat and phone. And because trust also means privacy, interior cameras, shared homes and unannounced visits from hosts are not allowed on the platform. Together, these protections help travellers book with more confidence and fewer surprises.
Rewards through One Key
Vrbo is part of One Key, a free travel rewards programme that lets you earn and use rewards across Expedia, Hotels.com and Vrbo. Members can earn up to 2% in OneKeyCash on holiday rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:
* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more
*Terms apply. OneKeyCash is earned on eligible bookings and redemption is limited to eligible bookings and participating holiday rentals.
Kontaktoplysninger
3,9
God
73 anmeldelser
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Very responsive owner and love the…
Very responsive owner and love the location of this unit.
31. august 2026
Besvarelse fra Vrbo
Hi Meg,
Thank you for sharing your experience. We are glad to hear that the owner was very responsive and that you loved the location of the unit. We know how important it is for both communication and location to support a great stay.
Thanks,
Vrbo Customer Support Team
Besvarelse fra Vrbo
Hi Malcolm,
Thank you for sharing your experience. We are glad to hear that you found a good selection, fair prices, and an easy booking process. We know how important it is for travelers to have both value and convenience when planning a stay.
Thanks,
Vrbo Customer Support Team
Besvarelse fra Vrbo
Hi,
Thank you for sharing your experience. We are glad to hear that the platform was easy to use and offered a good choice of properties. We know how important it is for travelers to have a simple booking experience with plenty of options.
Thanks,
Vrbo Customer Support Team
It was straightforward and easy
31. august 2026
Besvarelse fra Vrbo
Hi Palmer,
Thank you for sharing your experience. We are glad to hear that the process was straightforward and easy. We know how important it is for booking to feel simple and stress-free.
Thanks,
Vrbo Customer Support Team
Besvarelse fra Vrbo
Hi Alan,
Thank you for sharing your experience. We are glad to hear that the platform was easy to access and provided plenty of information. We know how important it is for travelers to have clear details when planning a stay.
Thanks,
Vrbo Customer Support Team
Very easy to book
Very easy to book. Great communication. Loved our accommodation.
17. september 2026
Besvarelse fra Vrbo
Hi Mrs Connolly,
Thank you for sharing your experience. We are glad to hear that booking was very easy, communication was great, and that you loved the accommodation. We know how important it is for both the booking process and the stay itself to feel enjoyable and well supported.
Thanks,
Vrbo Customer Support Team
Besvarelse fra Vrbo
Hi Brooks,
Thank you for sharing your experience. We are glad to hear that you found the booking service easy and efficient. We know how important it is for travel planning to feel simple and well organized.
Thanks,
Vrbo Customer Support Team
The apartment was not fit for purpose
The apartment was not fit for purpose, the owner was unhelpful with the issues, it was dirty and smelt horrible.
3. september 2026
Besvarelse fra Vrbo
Hi Daniel,
Thank you for sharing your feedback. We understand your concern about the condition of the apartment and the support you received from the owner.
Please contact us through our Help Center at uk.hotels.com/helpcenter so our team can gather more details about your stay.
Thanks,
Hotels.com Customer Support Team
Booking was just about good enough
Booking was just about good enough. I would not recommend unless forewarned.
After you have booked and paid, they make you pay an enormous amount for damage waiver....taking the cost in higher than a hotel or Airbnb. I have never broken anything or made a mess before. It was too much and unexpected. I felt ripped off.
21. august 2026
Besvarelse fra Vrbo
Hi Karin,
Thank you for sharing your feedback. We understand your concerns about the damage waiver charges and the total cost shown after booking.
Please contact us through our Help Center at help.vrbo.com/contact so our team can assist you further.
Thanks,
Vrbo Customer Support Team
Besvarelse fra Vrbo
Hi Neil,
Thank you for sharing your experience. We are glad to hear that the booking process was straightforward. We know how important it is for travel planning to feel simple and easy to complete.
Thanks,
Vrbo Customer Support Team
Kept informed on a daily basis.
17. september 2026
Besvarelse fra Vrbo
Hi Christopher,
Thank you for sharing your experience. We are glad to hear that you were kept informed on a daily basis. We know how important it is for communication to feel clear and consistent throughout the booking experience.
Thanks,
Vrbo Customer Support Team
So easy to book
5. september 2026
Besvarelse fra Vrbo
Hi Mark,
Thank you for sharing your experience. We are glad to hear that booking was so easy for you. We know how important it is for travel planning to feel simple and convenient.
Thanks,
Vrbo Customer Support Team
Booking was easy
Booking was easy. No problems. Location was perfect for touring the area.
12. september 2026
Besvarelse fra Vrbo
Hi John,
Thank you for sharing your experience. We are glad to hear that booking was easy, everything went smoothly, and the location worked well for touring the area. We know how important it is for both the booking process and the stay location to support a great trip.
Thanks,
Vrbo Customer Support Team
Late availability,easy to book.,lovely…
Late availability,easy to book.,lovely accomodation.Clean,comfortable,everything you need.very welcoming hosts.Highly recommend this beautiful annexe.
5. september 2026
Besvarelse fra Vrbo
Hi Sandra,
Thank you for sharing your experience. We are glad to hear that the late availability, easy booking process, lovely accommodation, and welcoming hosts all contributed to such a positive stay. We know how important it is for a property to feel clean, comfortable, and ready when plans come together quickly.
Thanks,
Vrbo Customer Support Team
Lovely quick response from cottage…
Lovely quick response from cottage owner. Reasonable price. Easy to use website.
29. august 2026
Besvarelse fra Vrbo
Hi Tori,
Thank you for sharing your experience. We are glad to hear that the cottage owner responded quickly, the pricing felt reasonable, and the website was easy to use. We know how important it is for booking to feel simple, responsive, and worthwhile.
Thanks,
Vrbo Customer Support Team
Great booking experience
Nearly instant connection with host. Payment easily made. Follow up information is helpful.
29. august 2026
Besvarelse fra Vrbo
Hi Pamela,
Thank you for sharing your experience. We are glad to hear that you connected with the host quickly, found payment easy, and appreciated the helpful follow-up information. We know how important it is for the booking process to feel clear and well supported from start to finish.
Thanks,
Vrbo Customer Support Team
Be cautious
Property was fine. Shower was small for a large woman, *A week after our stay me and my partner have both got eye infection, myself in one eye and my fiance in both eyes* which we know is from the hot tub
6. september 2026
Besvarelse fra Vrbo
Hello,
Thank you for sharing your feedback. We understand your concern about the health issue you believe was linked to the hot tub after your stay.
Please contact us through our Help Center at help.vrbo.com/contact so our team can better understand the details you shared.
Thanks,
Vrbo Customer Support Team
We had to unexpectedly cancel
We had to unexpectedly cancel. The process of cancelling and recieving a refund was very easy.
15. september 2026
Besvarelse fra Vrbo
English
Appreciated the photos and…
Appreciated the photos and descriptions. Easy to book. I am puzzled as to why the host dos not respond to my messages. I have paid in full. I have some questions (e.g. is there a laundry nearby) but there has been no response. Does the host not look at messages until very close to arrival? I would prefer a more personal approach. I am a low-maintenance guest by the way.
2. september 2026
Besvarelse fra Vrbo
Hi Judith,
Thank you for sharing your feedback. We understand your concerns about the host communication and the questions you still have after booking.
Please contact us through our Help Center at help.vrbo.com/contact so our team can assist you further.
Thanks,
Vrbo Customer Support Team
first place cancelled us do to a water…
first place cancelled us do to a water issue. then we had to scramble to find a diff place for 6 people on our own. no help from vrbo.
7. september 2026
Besvarelse fra Vrbo
Hi Jerry,
Thank you for sharing your feedback. We understand your concerns about the cancellation and the difficulty finding another place for your group.
Please contact us through our Help Center at help.vrbo.com/contact so our team can assist you further.
Thanks,
Vrbo Customer Support Team
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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