We have booked through VRBO many years now. It is for the most part a smooth and seamless experience. Unfortunately due to a date change, I had to cancel my prior booking and rebook. The modify but... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Booking this was very good but my problem is .. I also booked a place last night in Negril from Feb. 23 to March 4 and I have not received any confirmation from anybody just wondering what I should... Se mere
Usually book with VRBO. Something new I noticed why are you charging for early or late arrivals. Hotels don't charge for that and try to accommodate. The purpose of what you are doing is convenience... Se mere
All went very well. The only thing that should have been emphasized that I could pay with my US Visa card. However are you able to credit my Canadian VISA card with the Vrbo fee and charge it on my... Se mere
Virksomhedsoplysninger
Om Vrbo
Skrevet af virksomheden
Founded in 1995, Vrbo now offers more than 2 million vacation rentals across 190+ countries. From beach houses and cabins to condos and city apartments, Vrbo helps travelers find the right space for trips where privacy, comfort, and connection matter most.
What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space, or host-occupied home. That matters for travelers who want more privacy, more room, and one home base for family vacations, reunions, and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travelers book entire homes for trips that are better together.
Why travelers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travelers who want an entire home where they can stay together more comfortably. With a Vrbo vacation rental, travelers can:
* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax, and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together
How does Vrbo work?
Booking on Vrbo is simple:
1. Search where and when you want to travel
2. Compare vacation rentals, prices, amenities, and reviews
3. Book the entire home that fits your trip
Book with confidence
Vrbo helps travelers book with confidence through clearer information upfront. Listings can include:
* verified guest reviews
* real traveler photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations
Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travelers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available through chat and phone. And because trust also means privacy, interior cameras, shared homes, and unannounced visits from hosts are not allowed on the platform. Together, these protections help travelers book with more confidence and fewer surprises.
Rewards through One Key
Vrbo is part of One Key, a free travel rewards program that lets you earn and use rewards across Expedia, Hotels.com, and Vrbo. Members can earn up to 2% in OneKeyCash on vacation rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:
* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more
*Terms apply. OneKeyCash is earned on eligible bookings, and redemption is limited to eligible bookings and participating vacation rentals.
Kontaktoplysninger
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Booking process was GREAT
The booking process was simple, efficient, and most of all, made enjoyable by the property host, Kaya.
Super easy thanks
All went well
All went well, the owner replied promptly and answered my question, this appears to be a beautiful spot to have a vacation.
I like the ease of using your website
I like the ease of using your website. Hope everything works out to plan.
Easy booking process and quick response…
Easy booking process and quick response back.
Easy to navigate website
Easy to navigate website. Good information content on accommodations. Quick approval and cancellation policy.
Svar kan have AI-indholdLæs mere
I had trouble paying
I had trouble paying, I kept getting a pop up saying "something has gone wrong try again"

Besvarelse fra Vrbo
Very attentive and quick response from our host- even though I did not expect to hear until the next morning, her time.
Initially, I was sent an amount that was wrong, but strangely it disappeared then the correct amount was sent to me in the invoice. My host contacted me immediately even though I realize it must be very late where she is, (it was a personal message). All good!
well designed website
well designed website - easy to navigate - all essential info provided
Poor Advertisement
it says that you will not be charged right away when indeed you will be charged right away
3rd party payment.
After booking a place in Barcelona I received a confirmation e-mail, and I also received an email from the property management. The property management e-mail asked me to pay a deposit. I'm not sure why I had to give Vrbo my credit card if they weren't handling the booking. I'm also not sure why Vbro would not explain the process. Last, the booking suggested that it was refundable before December 30, and the 3rd party payment said this payment is NON-refundable. Finally, trying to get in touch to sort this out and complete the booking is impossible, there is no visible means of communicating with Vrbo other than a chatbot whose conversation is circular. I've had other experiences with Vrbo that have been great. But communication on this hasn't been the best for the above noted reasons.

Besvarelse fra Vrbo
Not sure if it is VRBO my view is the…
Not sure if it is VRBO my view is the owners who are first class. Your taxes are high. The owners can set cleaning rate so while 5 stars. I look at the Hosts.
Have used Vrbo before and has a great…
Have used Vrbo before and has a great stay. Booking was simple, way I like it
Easy to choose process
I was able to browse several different properties and have am happy with our choice. The host responded quickly and we are set to vacation!
Quick response from host.
We were coordinating a trip with my…
We were coordinating a trip with my sister & were unable to connect up condos & resorts as it would help if there were numbers on the listing so we could both see ads & not search for hours.

Besvarelse fra Vrbo
Easy to navigate
Easy to navigate. Unfortunately I had to cancel this reservation. We will book through VRBO in the future.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.