Vortex Cars Limited Anmeldelser 

114
•
TrustScore 4.5 ud af 5

4,6

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Amazing place amazing service! Ive just picked up my Range River Evoke on my birthday. Perfect day and perfect car. Thank you so much John for your help. Very professional 👏

Bedømt til 5 ud af 5 stjerner

I recently bought a Range Rover Evoque from John, and I honestly couldn’t be happier with the experience. As a young lady buying a car, I was a little nervous about the process, but John was incre... Se mere

Bedømt til 5 ud af 5 stjerner

We purchased a Renault Captur with help from John at Vortex week before last. Seamless transaction, lovely motor, in pristine condition, no push from the staff, all questions answered, and a very fair... Se mere

Bedømt til 5 ud af 5 stjerner

Steve at Vortex was absolutely brilliant to deal with. His colleague Matt was also fantastic. Bought an A5 sportsback at a really good price. The car was in mint condition. These guys applied no press... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Autoforhandler
  2. også i
  3. Brugtvognsforhandler

Skrevet af virksomheden

Friendly family run used car dealership based in Stockport. Relaxed, Zero pressure environment where we help people purchase their next car. Full dealership facilities, Finance arranged, extended warranties available.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

114 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(114)

29 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

I bought a Ford Kuga from this…

I bought a Ford Kuga from this dealership in early march 25 my experience from start to finish was excellent !! Steve the sales man was extremely helpful, I had a small fault with the car and I contacted Steve straight away. He told me to take it to my local garage and have it fixed and that vortex would pay the bill .
The car was immaculate and I am very happy with the service I received. I would definitely use them again .
Thank you

30. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service

Great service, no pressure and would highly recommend. We will definitely return here in the future. Thank you to Matt for ensuring such a smooth purchase of the Mini.

19. marts 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I do not even know how you remain able…

I do not even know how you remain able to sell cars. You are dangerous and you do not even care. You sold me a car that has been poisoning my family with exhaust fumes for 6 months and your response is, you brought extended warranty so use it. I am absolutely shocked that you get away with this. I've now seen several reviews very similar to my experience and I just wish I had read them first. If the warranty pays for my car it's going to be thousands, if it doesn't then the car is going to end up being unusable and leave me with thousands of pounds of finance left to pay. I hope you sleep at night, your just lucky that you don't have a more serious case on your hands because if those fumes had done amy damage to my children I don't know what I would do.
Please read this review people and listen to it, they will be fantastic while selling the car but if you have any issues they are nowhere to be found.
I honestly do not think they even check the part exchanged cars that they take in and just pretend they have had a full service. They are cowboys and if you have family that you are putting in your car, please go somewhere else.

26. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Definitely will be back

Great bunch, professional, made sure everything was up to scratch before letting me pick up the vehicle and even banged a 6 month warranty on it! Ace group will be back when I look for a work car

23. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

What a perfect professional service

What a perfect service. I cannot fault this dealer, they were professional and made me feel like a valued customer. From first contact to collecting the vehicle I was made confident in their service. I went to pick the car up and it was in clean condition and as expected. The paperwork process was easy and I was in the car and away very quickly. And the coffee was good lol. I have to recommend these guys.

25. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

These guys were great

These guys were great. Recently bought a Mini Countryman from them. Got it MOT’d and valeted before I came to collect it.
Unfortunately, the battery on the car was showing a warning, so when I informed them, they brought it straight back in, got it sorted and even gave me a courtesy car for the couple of days I was without my Mini. Steve who sorted out the sale was great and Matt who sorted out the aftercare was also amazing. This is exactly how you expect things to go; quick and easy. Very happy with Vortex and would strongly recommend them to anyone

12. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Recently bought a SUV with Vortex Cars

Recently bought a SUV with Vortex Cars, such a lovely experience! I live quite far from the garage so they held it for me so I could come and test drive it, without a deposit. Before I bought the car they did a full inspection & service for me, fixing anything that had any wear. Also gave me 6 months warranty. Cannot fault them!

18. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Happy Father and Son…

Recently bought a BMW 3 Series from Vortex, and the whole process was incredibly simple. John helped me the entire way through and I have been very happy with my purchase. The car runs like a dream and the household now has a very happy dad and an even happier little boy. Would recommend to anybody.

7. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Right car, right price, no push. Excellent.

We purchased a Renault Captur with help from John at Vortex week before last. Seamless transaction, lovely motor, in pristine condition, no push from the staff, all questions answered, and a very fair trade in price also. All options to finance discussed, settling on exactly the method I wanted. The vehicle was valeted as promised, fully MOT'd, taxed, the lot. I am a returning customer, and would recommend a visit to Vortex next time you are in the market for a change of vehicle. Thanks a lot guys.

22. januar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Recently been looking for a car and…

Recently been looking for a car and came across vortex on auto trader and I’d seen a Renault capture went down to see it and and man called John helped me out with it looking in and round the car I was eager to give it a test drive and as I was happy with the car and johns help i bought the car

1. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I visited vortex motors today .

I visited vortex motors today .. they made the process of buying a car off them so easy.. px my car got a good price.. just an amazing experience thanks to all .. purchased a Tiguan from them and as described .. Dave jones

11. januar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I had a great experience from start to…

I had a great experience from start to finish, my dealer steve was fantastic 👌, even had a coffee ready for me after my long drive to pick up my new car, he made everything so simple! I highly recommend this dealership.

23. november 2024
Uopfordret anmeldelse
Vortex Cars Limited-logo

Besvarelse fra Vortex Cars Limited

Thanks for your business and the fantastic feedback!

Bedømt til 1 ud af 5 stjerner

Absolutely avoid at all costs.

We bought a Corsa a few months ago from Vortex. Yes they're no pressure, and it feels relaxed, but honestly - we're utterly devastated with the recent outcome of our purchase.

We bought a small car (a Vauxhall Corsa £2.3k-ish) on finance as we couldn't afford to buy outright due to a downturn in personal circumstances, but really needed a car for our family due to caring needs and work.

A month ago the car completely blew up.

We have had to pay over £2.5k (beg, borrow, cry for it) to have the car restored by our trustworthy mechanic I've used for 20+ years, who has essentially said the car should never have been sold, and it was clearly only ever fit for scrap.

We've had to have the whole engine rebuilt, new timing chain (as the one fitted was even the wrong chain!), new headset, bolts, pump, belt, thermostat, full sets of followers/rockers plus labour.

We're now essentially paying £5k for a car that isn't worth more than scrap value. And the garage have said they can't even guarantee the repairs will last and wont need redoing (under their parts warranty) because the rest of the car is so unfit for purpose.

I phoned Vortex the day it happened to let them know and all we got was "Oh right, ok, sorry about that. Ok, Bye".

We were broke as it was because of repeated redundancies and the cost of living - and we believed Vortex to be genuine and decent so took a chance we will never take again. They are absolutely not.

We wont recover from this financially for a very long time and we are now choosing between heating and eating, while our 7yr old can't even attend his clubs anymore.

Heartbroken. We just needed a 'good enough' car.

**ridiculous reply from the company. The whole engine blew including headgasket which is exactly what I told them on the phone. My mechanic has never ripped me off in 20+ years and I always price check their work. The repairs were also confirmed by 2 other quotes.

If they're so willing to help, you'd imagine they'd volunteer their mates rates garages at the first call, wouldn't you.

A car should last longer than 6 months, and given the state of the previous repairs carried out on the car, no one should trust your mates garages either.

21. oktober 2024
Uopfordret anmeldelse
Vortex Cars Limited-logo

Besvarelse fra Vortex Cars Limited

Hi Rebecca, Sorry to hear the issues you’ve had with the above car.
We had a call from you to say there was an issue and you asked what the warranty was on the vehicle.
The vehicle came with a 3-month warranty, you got in touch and reported the issue after 6 months. So unfortunately, you were out of warranty. However, we would have happily pointed you in the direction of some local reputable garages that would have been able to help you at a discounted labour rate.
It sounds like you have grossly overpaid for the repairs, having a new chain for £2500 is astronomical, for reference we would have recommended a garage, locally, that have carried out similar jobs for us, the cost being circa £600 including VAT.
We had the car MOT’d and serviced before sale with no warning lights or any obvious faults, on a car of that value (£2300), age (12 years) and miles (94000) things can go wrong which is why we give a warranty on our cars at point of sale, and offer the option of purchasing an extended warranty which you chose not to do, which this fault would have been covered under.

Again, we sorry you had issues, and we would have possibly been able to help but we didn’t hear anything from you after your initial phone call.

Please feel free to call or email if you have any questions or we can be of any further help.

Bedømt til 5 ud af 5 stjerner

Cannot rate John and the team at Vortex…

Cannot rate John and the team at Vortex cars highly enough. A fist class experience from beginning to end. Absolutely seamless sale. After sales was awesome. Also a huge thanks to Tony for delivering my Mini Cooper.

16. november 2024
Uopfordret anmeldelse
Vortex Cars Limited-logo

Besvarelse fra Vortex Cars Limited

Thanks for your business and the fantastic feedback!

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