Having decided to invest in a Voltshare EV charger for our holiday cottage business, the next steps were installation and set up. The installer arrived as arranged and having completed, the final step... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ours is a new installation and throughout the process Kerri-Lee has provided excellent customer service. She contacted us before and immediately after the installation and not only answered all our qu... Se mere
Virksomheden har svaret
Once again Voltshare have provided excellent customer support. It was time to replace our old chargers, and Voltshare (Kerri-Lee mostly!) stepped us through every sequence needed, helping us at every... Se mere
Virksomheden har svaret
We had a car charger fitted promptly, by good workmanship from Partridge electrical services Aylsham on behalf of Voltshare. Kerrie-Lee from Voltshare talked us through downloading the App and instal... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
VoltShare are an Electric Vehicle (EV) charging network, working with destination businesses and venues to create EV-friendly escapes and communities. An all-in-one, fully-integrated EV charging solution ensures businesses can provide Pay-as-you-go EV charging services that generates revenue and without any costly subscription fees. Visit us www.voltshare.co.uk to supercharge your venue today!
Kontaktoplysninger
1 Elmfield Park, BR1 1LU, Bromley, Storbritannien
- 0808 303 0629
- info@voltshare.co.uk
- voltshare.co.uk
4,8
Fremragende
137 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Couldn't release the charger!
My charging experience was great except for not being able to release the charger from my car at the end of the session. I was on the phone to Voltshare for one hour and Kerri-Lee was really amazing, talking kindly, suggesting various options, checking with other staff and finally helping me find the self-release mechanism in my car which I had no idea about! Kerri-Lee was an angel!
22. maj 2025
Uopfordret anmeldelse
Besvarelse fra voltshare
Thank you so much for your lovely feedback! I completely understand how frustrating it was when the car wouldn’t release the charging cable, and I’m so glad I could guide you through using the manual release mechanism. It was a pleasure helping you, and I’m thrilled we got it sorted in the end!
Kerri-Lee (Customer Success Specialist)
Appledore (Kent) Parish Council Car Park EV Chargers
Many thanks, Kerri-Lee for your help in getting us up and running with our EV chargers. Ver good collaboration which made the process very easy and efficient.
3. marts 2025
Uopfordret anmeldelse
Besvarelse fra voltshare
Thanks so much for leaving such a lovely review! It was an absolute pleasure working with you to get your EV chargers up and running. I'm thrilled to hear that the process felt easy and efficient, that's exactly what we aim for! Always happy to offer my support!
Kerri-Lee (Customer Success Specialist)
An excellent service from Voltshare
Following on from the installation of 2 x vehicle chargers the staff continue to provide really helpful fast time support to aid navigation of the Voltshare App, integral to successful management of the chargers. Thank you....
23. maj 2025
Uopfordret anmeldelse
Besvarelse fra voltshare
Thank you so much for taking the time to leave this wonderful review! It's fantastic to hear that our team has been able to provide you with helpful and timely support with the Voltshare App. We know how important it is to feel confident managing your chargers, so I'm delighted that we've been able to make that process smooth for you. Your success with the chargers is our priority, and we're always here whenever you need us.
Kerri-Lee ( Customer Success Specialist)
Great customer service
The service from Voltshare has been first class, from the installation to the assistance to set up the app in preparation for use, followed by the ongoing customer service. We hope this will now be a great benefit to our guests in an area where public charging is scarce
16. maj 2025
Uopfordret anmeldelse
Besvarelse fra voltshare
Thank you for your glowing review! We're thrilled your VoltShare experience has been first class from installation to ongoing support, and we look forward to continuing this support! We're excited this will benefit your guests in an area with limited charging options, and can't wait to see many charging sessions!
Kerri-Lee ( Customer Success Specialist)
Voltshare EV charger installation
We installed an EV charger at our site for our holiday guests.
The whole process with the team from Voltshare was easy and nothing was to much hassle. We did have a problem with the carrier failing to deliver the first charger however this was rectified very quickly. Kerri-Lee is a delight to deal with and more than willing to give any help and assistance as required.
So pleased we opted to use Voltshare and will have no hesitation using them again if we decided we need another charger.
From The Team at The Dairy at Daviot Inverness
16. april 2025
Uopfordret anmeldelse
Besvarelse fra voltshare
Thank you so much for your kind words, it truly means a lot!
It’s been an absolute pleasure assisting you, and I’m always here to help with anything you need. I’m thrilled that you’re pleased with your decision to choose VoltShare, and we’d be delighted to assist you again if you decide to add another charger in the future.
Kerri-Lee (Customer Success Specialist)
Recently had a VoltShare charger fitted…
Recently had a VoltShare charger fitted at our holiday rental. The whole process was seamless. The team communicated well throughout and patiently took me thru the setting up process. More importantly guests just arrive and use it without problem and asking me anything! Ongoing support from Kerri is also much appreciated
4. marts 2025
Uopfordret anmeldelse
Besvarelse fra voltshare
Thank you for this fantastic review! I’m thrilled to hear that the process was seamless and that your guests are able to use the charger with ease, it’s exactly what we aim for!
I'm truly delighted to be of service to you, both now and in the future!
Kerri-Lee (Customer Success Specialist)
Excellent service
Excellent service. Installation was easy and done quickly. Charger and payment portal are very quick and easy to use
16. april 2025
Uopfordret anmeldelse
Besvarelse fra voltshare
Thanks for this wonderful review! We’re so pleased to hear that you had an excellent experience with the installation process and are enjoying the charger and payment portal. Making things quick and easy for our customers is always our goal!
Kerri-Lee (Customer Success Specialist)
Great product and customer service
Great product and customer service. Highly recommend.
15. april 2025
Uopfordret anmeldelse
Besvarelse fra voltshare
Thanks so much for your lovely review! We’re thrilled to hear that you’re happy with our product and customer service. Your recommendation means a lot to us! I look forward to continuing the support!
Kerri-Lee (Customer Success Specialist)
Excellent customer service
Kerri-Lee dealt with my query incredibly efficiently and was friendly and professional throughout. Could not have asked for anything more!
4. april 2025
Uopfordret anmeldelse
Besvarelse fra voltshare
Thank you so much for your lovely review! I’m so glad I could help, and it’s always my goal to provide friendly and efficient support. If you ever need anything else, don’t hesitate to reach out! 😊
Kerri-Lee (Customer Success Specialist)
Kerri-Lee was fantastic as always !
25. marts 2025
Uopfordret anmeldelse
Besvarelse fra voltshare
Thank you so much for your kind words! It’s always a pleasure to support you with your EV chargers, and I look forward to continuing to help in the future. 😊
Kerri-Lee (Customer Success Specialist)
Great product and customer support
Great product as simple to use for my guests. Customer service has been super as I did have an issue at the point of installation, this was quickly resolved with minimum fuss. I would recommend Voltshare if you need a charger with a simple payment facility.
24. marts 2025
Uopfordret anmeldelse
Besvarelse fra voltshare
Thank you so much for your wonderful review! We're thrilled to hear that you and your guests found our product easy to use and that our EV solution suits your business needs. We're glad we could quickly resolve the installation issue with minimal disruption and look forward to continuing to support you with your EV charger. Your recommendation means a lot to us!
Kerri-Lee (Customer Success Specialist)
Helpful customer service
Since installing the car charger I have found the customer service to be extremely helpful. They try their best to help with any queries or issues and work until it is resolved.
18. marts 2025
Uopfordret anmeldelse
Besvarelse fra voltshare
Thank you so much for your kind words! It was an absolute pleasure assisting you, and I’m so glad to hear that you’ve found our support helpful. We’re always here to ensure any queries or issues are resolved. Happy to support you on your EV journey with us!
Kerri-Lee (Customer Success Specialist)
Holiday let owner - Monmouthshire, Wales
You always get to know how good a service is when you have a teething trouble with it. We put a Voltshare charge point in our holiday let business and at first we had some problems with it charging my own EV. Kerri-Lee and the team were all over the issue, working out of office hours and they tweaked the software and we now have a reliable revenue generating asset for our business. Thank you
10. marts 2025
Uopfordret anmeldelse
Besvarelse fra voltshare
Thank you so much for your kind review! I’m so glad we could resolve the initial issue and get your EV charger running smoothly. It’s wonderful to hear that the charger generates income for your business. I look forward to seeing more charging sessions and continuing to support you.
Kerri-Lee Kirk ( Customer Success Specialist)
A great additional service for my guests
I own a small B&B and have wanted to install an electric charging facility as an additional service for my guests for some time.
I have always been put off by the very complicated details and requirements needed and was never 100% clear on pricing and costs.
A chance meeting with Julian and a followup survey took away all these concerns.
The survey was thorough and took into consideration my listed building. The cost was competitive especially with the grant, the installation was smooth and the aftercare support from Kerri-Lee second to none. I am yet to have a user but I have already secured a future booking asking to use the facility.
So so far a very happy customer indeed
5. marts 2025
Uopfordret anmeldelse
Besvarelse fra voltshare
Thank you so much for your kind words and for sharing your experience! I’m thrilled we could make the installation process smooth and stress-free, especially with the unique requirements of your listed building.
It’s great to hear the charger is already adding value to your B&B, and I’m here to support you whenever you need.
Kerri-Lee Kirk (Customer Success Specialist)
I am naturally very skeptical.
I am naturally very skeptical about these things as I am a bit of a technophobe. But Voltshare have been so good to work with. My contact Kerri-Lee, is so genuinely helpful. Nothing forced. She really does go the extra mile. Really helped when some guests couldn't link their phone to the App. I would highly recommend. They can be trusted.
5. februar 2025
Uopfordret anmeldelse
Besvarelse fra voltshare
Thank you so much for your lovely comments and for recommending VoltShare! My goal is always to provide outstanding support to our EV charger owners and drivers, ensuring everything runs smoothly and offering help whenever needed. I’m thrilled to hear that I was able to achieve that for you and your guests. I’m always here to support you on your EV journey!
Kerri-Lee (Customer Success Specialist)
Voltshare’s Kerri-Lee Kirk: A Customer Success Manager who deserves her job title and more…
We installed a Voltshare EV charging station last year for our five holiday lets. From the get-go, it’s been a really smooth process and easy to use. However, their service does require WiFi to be available. So with a broadband outage in our area for several days and guests arriving who needed to use the charger, we were a bit stuck. We rang Voltshare on Friday evening and Kerri-Lee picked up. She was brilliant. No customer verification needed, she understood our issue, sympathised and tried to help. Half an hour later she called back with a suggestion to purchase a portable router. The next day she called to see how we were getting on,
And once again this morning. Such concierge service is rare indeed. We have been customer advocates of Voltshare and recommended them. But this was a WOW. Thank you!
8. februar 2025
Uopfordret anmeldelse
Besvarelse fra voltshare
Thank you so much for your kind words! I’m absolutely thrilled to hear that I could help make a difference during such a stressful situation. We truly understand how important it is for your guests to have a seamless experience, and I’m so glad we could think of a solution for you.
Hearing feedback like this is why I love what I do, and I’m so grateful for your recommendation of Voltshare. Always here to assist with your EV journey! Thank you again! 😊
Kerri-Lee (Customer Success Specialist)
Very helpful staff
Very helpful staff. They went above and beyond to get us charging. There was an issue with the web browser I was using, [Brave]. They were genuinely interested in solving the issue from a development point of view.
6. februar 2025
Uopfordret anmeldelse
Besvarelse fra voltshare
Thank you for your feedback! We're pleased we could help you get charging when you needed it. We continuously strive to improve our service and look forward to providing you with a 5-star experience on your next charge.
Kerri-Lee (Customer Success Specialist)
Excellent Customer Support
We had problems over a couple of days last week using our ev charger and then today, the Voltshare App had a hiccup. Kerri-Lee was so helpful in helping us sort out the problems. It was lovely dealing with such a friendly customer relations person, as so often help-lines can be anything but! Thank you Kerri-Lee, you're a star!
6. februar 2025
Uopfordret anmeldelse
Besvarelse fra voltshare
Thank you so much for your kind words! I'm delighted I could help resolve both the charger issues and the app hiccup. It means a lot to hear that my support made a difference during those challenging days. I aim to ensure every customer has a smooth charging experience, and I look forward to continuing to support you with your EV journey.
Kerri-Lee (Customer Success Specialist)
Does exactly what it says on the tin
As a contractor fitting lots of there chargers can say from the initial application all the way through to communication is faultless. Good team and very efficient. Perfect chargers with inbuilt billing for customers to pay as they use. Thanks Sam Switched On Electrical
28. januar 2025
Uopfordret anmeldelse
Besvarelse fra voltshare
Thank you for your fantastic feedback! We're delighted to hear about your positive experience installing our chargers. It's great to know that our process from application through to communication is working well for our installers. Your expertise in fitting our chargers is invaluable, and we really appreciate your partnership with us.
Kerri-Lee (Customer Success Specialist)
We have been installing EV chargers for…
We have been installing EV chargers for VoltShare for a couple of years now and have found their equipment to be great quality and both user and installer friendly.
The staff on the telephone are always really helpful and quick to respond if we have any issues during set up.
Have and will continue to recommend to our commercial/holiday let clients.
16. januar 2025
Uopfordret anmeldelse
Besvarelse fra voltshare
Thank you for your wonderful feedback and continued partnership! We're delighted to hear that you find our chargers both high quality and installer friendly. It's especially rewarding to know that our support team has been consistently helpful with setup assistance. We truly value your recommendations to commercial and holiday let clients, and we look forward to continuing our work together.
Kerri-lee (Customer Success Specialist)
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