Have now had 3 bags of 'The Brixton' supplied by Beanz. (We have a Sage the Barista Express™ Impress). No matter how we adjust the grind size of these beans the flow through the group head is weak a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Really easy to navigate website, great description of the different coffee. Signed up for subscription which looks good. Only negative was the delivery time but that’s nothing to do with the coffee! C... Se mere
Delivery arrived quickly and well packaged. The packaging of the coffee was bright and attractive. The coffee itself tastes delicious - they were very well described on the website. One of the packs I... Se mere
Newly opened coffee shop in Tunbridge Wells was serving great tasting coffee so asked what brand it was, the rest is history, bought some beans from them there and then and have now also been orderi... Se mere
Virksomhedsoplysninger
Om Volcano Coffee Works
Skrevet af virksomheden
Proudly independent South London coffee roasters selling ethically sourced and award-winning ground coffee, coffee beans and compostable pods.
Try our award-winning speciality coffee on subscription. Freshly roasted and delivered to your door as often as you want. Use code DISCOVER20 for 20% off your first 3 orders. 20% Off: Speciality Coffee Subscriptions All Coffees All Brewing Equipment
Our Taste Guarantee
Love it or your money back
We're so confident you'll love our speciality coffee that if it's your first time trying a 200g bag of coffee beans and you don't like it just reach out to our team and we'll either advise on brewing method, offer a replacement of your choice for free or refund your order*.
Kontaktoplysninger
244 Ferndale Road, Brixton, SW9 8FR, London, Storbritannien
- +44 (0) 203 876 0876
- orders@volcanocoffeeworks.com
- volcanocoffeeworks.com
4,7
Fremragende
878 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Perfect customer service and coffee
I ordered from Volcano the first time on the 16th Dec, received despatch notice just like another reviewer on the 17th, no coffee by the 19th. Emailed the order address and received a reply within an hr to apologise for the delay. Coffee arrived on the 22nd as stated on their email. Subsequent emails were replied very quickly too, which was impressive at this time of the year.
I have been ordering coffee online from different small companies for the last few years and never been back to the same brand. This will be the first brand that I will reorder from in the future.
23. december 2025
Uopfordret anmeldelse
Besvarelse fra Volcano Coffee Works
Thank you so much for your review, Wing! We really appreciate your patience with the delay and are so glad you enjoyed the service and coffee. It means a lot to hear you’ll be reordering from us. Happy brewing!
Yummy
I'm new to whole beans. Thi s is my 7th roaster. And by far the best. So good I've trebled my coffee intake. Just got to force myself to stop drinking so much.
10. december 2025
Uopfordret anmeldelse
Besvarelse fra Volcano Coffee Works
Thank you for a great review, Robert! We’re so glad you’re enjoying the beans. Sounds like you’ve found your roaster! Enjoy and happy brewing!
Order delayed, but issue later resolved
Ordered a presentation pack as Christmas gift Tuesday 16th December. The system said it was despatched 17th December but by 22nd it had still not arrived. Called customer service - permanently engaged. Sent whatsapp - no reply. Webchat - autoresponse from AI saying order had been despatched. Won't be ordering again.
UPDATE - after I left this review the company was in touch and sent a replacement delivery - and not only that, when the original turned up a week later they refused my offer to return it which was very generous of them. It seems the delay in the original order was down to Royal Mail and was not the fault of Volcano.
22. december 2025
Uopfordret anmeldelse
Besvarelse fra Volcano Coffee Works
Hi Nick, sorry for the delay in replying and for the frustration this cause, that’s definitely not how we want our customers to feel. I remember we exchanged messages just before Christmas, which was a very busy time, and I’m sorry it took longer than it should have to get back to you. As far as I recall, the issue was resolved and a replacement was received shortly after the New Year. If you’re still having any issues, please email us at order@volcanocoffeework.co.uk and we’ll be more than happy to help.Pat
I purchased a selection gift box for…
I purchased a selection gift box for Christmas. It was very well presented and can't wait to try some of the coffee, that smells amazing!!
22. november 2025
Besvarelse fra Volcano Coffee Works
Thank you for you review, Val! We’re glad you loved the gift box and we hope you enjoy the coffee. Happy brewing!
Excellent coffee & always a speedy…
Excellent coffee & always a speedy delivery! Would thoroughly recommend!
18. december 2025
Uopfordret anmeldelse
Besvarelse fra Volcano Coffee Works
Thank you for the review, Mark! Great to hear you’ve had a positive experience with Volcano and that you’re enjoying the coffee. Happy brewing!
Besvarelse fra Volcano Coffee Works
Thank you for your review, Steve! Great to hear you love the coffee and that you’re a loyal customer, we really appreciate it. Happy brewing!
Nice
Delivered on time, well packaged. Very nice tasting coffee.
12. december 2025
Uopfordret anmeldelse
Poor service
Poor service. I never received this package neither the refund. Disappointing!
8. december 2025
Uopfordret anmeldelse
Besvarelse fra Volcano Coffee Works
Thank you for feedback Maryam and sorry to hear you still haven’t received your order. This definitely isn’t the experience we want our customers to have, please if you could drop us an email at orders@volcanocoffeeworks.com, we’ll look into this straight away and make sure we get everything sorted for you. Sorry again for the inconvenience and looking forward to hearing from you. Pat
Fantastic coffee in terms of taste depth!
I use a mix of Brixton and Toffee Apple (80% / 20%) and brew it on stove top in a cezve (turkish coffee style). And it makes an outstanding cup of coffee in terms of the richness and depth of taste!
2. december 2025
Uopfordret anmeldelse
Besvarelse fra Volcano Coffee Works
Thanks for your review, Yelena! Thanks for sharing your blend, we love hearing how our coffee comes to life in different styles. Happy brewing!
Great delivery and very well packaged
Great delivery and very well packaged. It is a Christmas present for my coffee loving son so can't say about the quality of the beans.
6. december 2025
Uopfordret anmeldelse
Besvarelse fra Volcano Coffee Works
Thanks for your review, Joanna! We’re glad it arrived safely and hope your son loved the coffee. Happy brewing!
Excellent coffee Choco Truffles a real…
Excellent coffee Choco Truffles a real Christmas treat. Good delivery too.
21. november 2025
Besvarelse fra Volcano Coffee Works
Thank you for your review, Moya! I couldn’t agree more, the best Christmas treat. Happy brewing!
So far so good
So far so good. Purchased for a Christmas present so cannot comment on the taste etc. The ordering, payment, dispatch & delivery has been faiultless.
25. november 2025
Uopfordret anmeldelse
Besvarelse fra Volcano Coffee Works
Thanks for your review, Bob! We’re glad the ordering and delivery went smoothly. We hope the gift was a hit! Happy brewing!
Happy with this!
Easy to order, arrived in the time frame given. Was bought as a gift so can't comment on taste but the smell as I wrapped it was divine!
22. november 2025
Besvarelse fra Volcano Coffee Works
Thanks for your review! We’re glad it arrived on time and hope they enjoyed the gift. Happy brewing!
Great coffee and great communication
Great coffee and great communication. So glad I found you!
22. november 2025
Besvarelse fra Volcano Coffee Works
Thank you for the review, Carolyn! We’re glad you found us and that you’re enjoying the coffee. Happy brewing
Besvarelse fra Volcano Coffee Works
Thank you for your review, Janet! Happy Brewing!
Great coffee and innovative blends to…
Great coffee and innovative blends to keep your taste buds interested
22. oktober 2025
Besvarelse fra Volcano Coffee Works
Thank you for your review, Timothy! Glad you’re enjoying the coffees. Happy Brewing!
Slow delivery. Would go elsewhere in future
Ordered last weekend. Paid for 48hr express delivery. It’s Thursday and still not arrived.
1. november 2025
Uopfordret anmeldelse
Besvarelse fra Volcano Coffee Works
We’re really sorry to hear that you’re still waiting for your delivery, this isn’t the experience we want our customers to have.Please drop us an email at orders@volcanocoffeeworks.com, and we’ll be happy to help locate your order and find out what’s happened. Sorry again for the inconvenience, and we look forward to hearing from you. Pat
Excellent service and excellent coffee…
Excellent service and excellent coffee ,will order again
1. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Volcano Coffee Works
Thank you for the lovely review, we’re thrilled you enjoyed the coffee. See you around and happy brewing!
Great coffee from here
Great coffee from here. Lovely and fresh. Delivery was prompt and a few little stickers chucked in. I love that they do flavoured whole beans and not many places do.
27. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Volcano Coffee Works
Thank you for your review, Michael! Good to hear you're enjoying the coffee and happy you liked the stickers too. Happy brewing! :)
Great Coffee and Service
I have used Volcano CW since I discoverd them via a recommendation from a friend and would not go anywhere else now. Prompt delivery and quality coffee. Both decaff that the wife has and the full leaded one I have. Not the cheapest beans, but you get what you pay for in this world. Outstanding.
23. oktober 2025
Besvarelse fra Volcano Coffee Works
Thanks so much for your review, David! It’s great to hear you’ve been enjoying our coffee since your friend’s recommendation. We really appreciate your continued support and glad to know both you and your wife are happy with the beans. Happy brewing!
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