Have now had 3 bags of 'The Brixton' supplied by Beanz. (We have a Sage the Barista Express™ Impress). No matter how we adjust the grind size of these beans the flow through the group head is weak a... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Really easy to navigate website, great description of the different coffee. Signed up for subscription which looks good. Only negative was the delivery time but that’s nothing to do with the coffee! C... Se mere
Delivery arrived quickly and well packaged. The packaging of the coffee was bright and attractive. The coffee itself tastes delicious - they were very well described on the website. One of the packs I... Se mere
Newly opened coffee shop in Tunbridge Wells was serving great tasting coffee so asked what brand it was, the rest is history, bought some beans from them there and then and have now also been orderi... Se mere
Virksomhedsoplysninger
Om Volcano Coffee Works
Skrevet af virksomheden
Proudly independent South London coffee roasters selling ethically sourced and award-winning ground coffee, coffee beans and compostable pods.
Try our award-winning speciality coffee on subscription. Freshly roasted and delivered to your door as often as you want. Use code DISCOVER20 for 20% off your first 3 orders. 20% Off: Speciality Coffee Subscriptions All Coffees All Brewing Equipment
Our Taste Guarantee
Love it or your money back
We're so confident you'll love our speciality coffee that if it's your first time trying a 200g bag of coffee beans and you don't like it just reach out to our team and we'll either advise on brewing method, offer a replacement of your choice for free or refund your order*.
Kontaktoplysninger
244 Ferndale Road, Brixton, SW9 8FR, London, Storbritannien
- +44 (0) 203 876 0876
- orders@volcanocoffeeworks.com
- volcanocoffeeworks.com
4,7
Fremragende
878 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Volcano Coffee Works
Thanks so much for your review, Jane. Lovely to hear you are enjoying our coffee :-)
Besvarelse fra Volcano Coffee Works
Thanks so much for your review, Stef. Great to hear you're enjoying our coffee!
Besvarelse fra Volcano Coffee Works
Thanks so much for your review! Hope you're enjoying brews on your new Aeropress :-)
Excellent coffee roasted locally with a…
Excellent coffee roasted locally with a nice range of options. Enjoy some of the specialty coffees.
Very friendly bunch at their local cafe in West Norwood
25. juli 2024
Uopfordret anmeldelse
Besvarelse fra Volcano Coffee Works
Thanks so much for your review, Timothy! Great to hear you're enjoying our coffee and the cafe in West Norwood - see you there soon.
Very enjoyable coffee
Currently making espresso using the The Mount Blend beans - very enjoyable, easy-drinking, coffee. No issues with delivery. Very recent roast date. Reasonable price.
23. juli 2024
Uopfordret anmeldelse
Besvarelse fra Volcano Coffee Works
Thanks so much for your review, Benjamin. Great to hear you're enjoying The Mount Blend :-)
The best DeCafe I have found
For the past year, I have had a subscription for the DeCafe beans. For the taste of a good coffee in the afternoon that is not going to disrupt my sleep this is my goto.
I have tried several brands and for DeCafe this is my favourite.
22. juli 2024
Uopfordret anmeldelse
Besvarelse fra Volcano Coffee Works
Thanks so much for your review, Keith! Great to hear you're enjoying our Decaf :-)
Compostable Pods did not work with…
Compostable Pods did not work with nespresso machine
Tried with L'or machine which is in theory nespresso compatible.
Then bought a Grind machine and I am still ahving the same issue.
I am losing 1 pod out of 2!
25. maj 2024
Besvarelse fra Volcano Coffee Works
Hi Jason, I'm sorry to hear you're having some issues with our pods. I would recommend you give the pods a good shake before inserting them into the machine and purge water through the machine in between each pod, it helps heat up the machine and get it ready for your pod. If it's not piercing well try and push down hard after you've put the pod in. The compostable material that we use might have a bit thicker film than the other pods you have tried. If none of these work please do send us a message on orders@volcanocoffeeworks.com and we'll sort something for you. Would also love to know which Nespresso machine you do have so we can log this. Speak soon!
Volcano Coffee Works
The coffee beans are excellent. On this order they made an error and it was dealt with immediately.
Highly recommended.
1. juli 2024
Besvarelse fra Volcano Coffee Works
Thanks so much for your review, Varuna. Great to hear you are enjoying our coffee :-)
I love the coffee
I love the coffee, I have already order 3 times and every order is amazing.
Love the taste, the delivery is fast and convenient.
Definitely will be ordering again
1. juli 2024
Besvarelse fra Volcano Coffee Works
Thanks so much for your review, Agnes! Great to hear you're enjoying our coffee :-)
Rich coffee
3. juli 2024
Uopfordret anmeldelse
Besvarelse fra Volcano Coffee Works
Thanks so much for your review Kelvin!
Delicious freshly roasted coffee
Delicious freshly roasted coffee, with an amazing flavour profile and not too heavy a caffeine kick. Think I've found my new coffee supplier
30. juni 2024
Besvarelse fra Volcano Coffee Works
Thanks so much for your review, Richard. So great to hear :-)
Something has changed.:./
The quality of the coffee has dropped drastically. Such a shame, it was my favourite, but the last two deliveries have been very disappointing. A big change in the flavour and performance of the beans.
26. juni 2024
Besvarelse fra Volcano Coffee Works
Thank you for your feedback and I am sorry you have not been satisfied with your most recent orders. It would be great if you could send over a picture of the batch number so we can carry out some quality control. Please do drop me a message on orders@volcanocoffeeworks.com and we can look at sending you a replacement or alternative coffee. Looking forward to hearing from you! Pat
Great beans
25. juni 2024
Besvarelse fra Volcano Coffee Works
Thank you so much for your review Emma. Happy brewing! :)
Citrus spritz was not for me...
Ordered the special edition citrus spritz and although passable, I'm glad I didn't order more than one. I love the standard Mountain Blend, including the smell of the beans if I give the bag the odd squeeze, but, although some will love it, for me this one doesn't have the same effect on my nostrils or tastebuds.
21. juni 2024
Besvarelse fra Volcano Coffee Works
Thanks for your review, Richard. Sorry to hear the Tropical Spritz wasn't quite for you! It's quite different from the Mount Blend - this coffee really comes to life when brewing it as a filter, a cafetiere will do perfectly if you have one lying around. As an espresso it might be slightly too bright! Let us know how you get on with that.
Besvarelse fra Volcano Coffee Works
Thank you so much for your review, Nikki! It's great to hear you are enjoying our coffees. Happy brewing!
Mount Blend Coffee Pods
I buy the Mountain Blend Coffee Beans to use in my bean to cup machine at home and they are brilliant, but I work between 2 or 3 construction sites at a time and have Nespresso machines on each of them so thought I would try the same blend in their Coffee Pods and have been left very disappointed.
I don't know if it is something to do with the compostable design, but they just get stuck in the machine and you never get the correct amount of water coming through them. I have tried them in 2 different Nespresso machines (different models of machine too) so far and have had the same problem.
Just to check it wasn't the machine, I switched back to Nespresso pods and had no issues.
Such a shame as their coffee is really good, but this clearly needs looking at and improving.
3. juni 2024
Uopfordret anmeldelse
Besvarelse fra Volcano Coffee Works
Hi Matt. I'm sorry to hear you're having some issues with our pods. Just checking if you've tried some of these tips to get them to work a bit better: give the pods a good shake before inserting them into the machine and purge water through the machine in between each pod, it helps heat up the machine and get it ready for your pod. If it's not piercing well try and push down hard after you've put the pod in. The compostable material that we use might have a bit thicker film than the other pods you have tried. Let me know if any of these work for you and if not do drop us a message on orders@volcanocoffeeworks.com so we can sort either a replacement or a refund. Speak soon!
Delicious coffee!
1. juni 2024
Besvarelse fra Volcano Coffee Works
Thank you for your review, Rachael! Great to hear you are enjoying the Mount Blend as much as we do. Happy brewing!
Incredibly good coffee
Incredibly good coffee. I like the lighter roasts and the beans I get through my Volcano subscription just go from strength to strength, with unique and delicious flavours delivered every month
11. juni 2024
Uopfordret anmeldelse
Besvarelse fra Volcano Coffee Works
Thank you so much for your review, Aaron! We're thrilled to hear that you are enjoying the Volcano coffees. Happy brewing!
Quality coffee
Just an exceptional service and some of the most flavourful coffees I’ve had in recent years. I’m currently working my way through the different varieties of bean on offer but the Delta Blend is an absolute winner.
One ask: different designs of coffee tins so I can house my Volcano collection 😀
Would totally recommend.
10. juni 2024
Uopfordret anmeldelse
Besvarelse fra Volcano Coffee Works
Thank you for your wonderful review! We're thrilled you love our coffees, especially the Delta Blend. I will definitely pass on your suggestion for different coffee tin designs. Happy brewing!
Besvarelse fra Volcano Coffee Works
Thank you for your review,Sam! Glad to hear you're enjoying the full Volcano experience. Happy brewing!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.