Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

VocoTV worked great for 6 months, now constant buffering which makes it unusable. I have spoken to their Technical team on multiple occasions. They have promised to fix the issue and even offered to r... Se mere

Bedømt til 3 ud af 5 stjerner

Update Jan 26: Pros: - The customer service team is very responsive. - easy to use dashboard Cons: - support won’t fix any of the problems you’re facing. - (old) slow servers, all chan... Se mere

Bedømt til 2 ud af 5 stjerner

Hey Voco, you're in Ottawa, Canada, right? Why is it that a Canadian company can't provide Canadian content? The Cdn channels are ALWAYS going offline!!! EVERY weeknight btwn 630-730pm they go offline... Se mere

Bedømt til 1 ud af 5 stjerner

Live TV always, I mean always buffering, you open a ticket and they tell you that it's not buffering, treat you like an idiota dumb, their customer service is horrible, they take days to fix the probl... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

2,2

Under middel

TrustScore 2 ud af 5

127 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Best IPTV Provider So far

I have tried now 5 IPTV providers and Voco Tv is the best. No buffering, no stopping and all my favourite channels are offered in excellent picture quality. Service is prompt and competent via life chat even on weekends. Pricing is in line with the others. I have subscribed for 1 month. However, if I stay happy with the service I will subscribe for longer.

16. marts 2025
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

I have this service almost 1 year…

I have this service almost 1 year everything went well until 2 weeks ago when I started having buffering issues, chat was going well I renewed my subscription 5 days ago but the service started getting worse they advise to try another app,however same issue, I requested a refund and that was it I have not heard from them since, the chat wheel keeps spinning ,it is regrettable as their service was updated frequently and I was enjoying it albeit it did not last

9. marts 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Horrible customer service

These people don't seem to check their email very often. I've told them 3 times that I will not be renewing, yet they keep sending an invoice, including one past-due invoice. They're quick to take your money and then put you on ignore.
I finally went to their site and cancelled the account there.

23. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Best experience

Any problem I had with vocotv, they help me fixed it within the hour. It's the best experience I've had. I've been with them for 2 years.
Sad that it's down. But lately my login doesn't work. So I'm not renewing after 3 years of perfect service.

30. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

had to reset smarters on 1 tv

had to reset smarters on 1 tv. could not get it to work and askeed for help. all the help they gave me did not work. i ended up installing the voco app and have continuous buffering. customer service has really taken a dive. will probably finish with them - already looking for someone else.

26. januar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I been with voccotv for a while and the…

I been with voccotv for a while and the customer service is great I sent a chat and it answered quickly and it was down and up for a day here a day there but they were gracious about it and extended subscription If there’s a problem they fix it quickly So I have never had a problem with them

26. december 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Nothing but frustration

It seems once a week I have to uninstall and reinstall. Now it’s DC Tv and not VOCO tv. I wanted to get rid of cable tv but this is nothing but a huge headache. Buffers constantly and is nothing but frustration. Will definitely not renew when my 3 months is up

19. december 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Do not sign up

Do not, do not, do not, under any circumstance sign up with these guys. i have never in my life and i am 75 dealt with a company as bad as these characters. Their system is down +30% of the time and there is nothing you can do about it!!! As i am writing this their service is down and has been for 2+hours. This is not an uncommon amount of time!!! Do not sign up!

9. december 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Not very good

They have been down 4 times in the last 2 weeks. They keep saying it's scheduled maintenance. Yeah, right. I would definitely try some other service.

9. december 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Terrible Customer Service

Terrible Customer Service

I had an awful experience with this company. They banned me for no reason and refused to communicate when I tried to reach out for clarification. I’ve sent multiple emails requesting a refund, but they’ve completely ignored me.

To make matters worse, the service itself is terrible – constant buffering and unreliable performance. It’s incredibly frustrating to deal with a company that doesn’t respect its customers or provide the basic courtesy of responding to issues.

I wouldn’t recommend this service to anyone. They need to seriously improve their customer support and service quality.

5. december 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Service unreliable

Over last week service has been down 4 times. Last outage was several hours. Today on 12/3/24 supposedly they have fixed the issue. I would not sign up longer than one month until they become more reliable. They did comp everyone 1 week.

29. november 2024
Uopfordret anmeldelse

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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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