vMobility Group Anmeldelser 164

What a poor customer service. Your staff parked on a disabled parking lot on my street. Thesame car I rejected was brought back and parked and the key was dropped into my mailbox without any prior arrangements or notice. Who does that? Currently, the old man who uses the private disabled parking is making a whole lots of noise in my neighbourhood according to the person who alerted me because I am not around. Attention of the Gloucester branch of yours was called to it/Josh and another staff within the hour it was parked but they did nothing. I made two phone calls, and nothing was done. What a poor customer service. Please, come and MOVE the car away now! Caveat emptor!

Darren was very friendly, delivered on time and he showed me the different functions on the vehicle which makes it easier to drive.

My droff off of the car is been very professional happy guys also thanks Jeff and Darren

Every company needs a Geoff.

Just had a car delivered by V Mobility. Punctual, professional and friendly. The delivery driver was great, super friendly and a great shop window for any company.

Thanks

Thank you Jeff Joseph. I was very pleased with your customer service today.

Thank you Tom Fitzpatrick! What an efficient, helpful, friendly and understanding man who was able to sort my query out straight away. Brilliant and very much appreciated. So good to be able to talk to a real person. I cannot recommend more highly.

The process and service we recieved was outstanding every step of the way. The staff who looked after us were friendly and the car we recieved was in perfect condition too!

I would highly recommend this company.

I had a great experience with Jeff Joseph from the Mobility Group this morning. Despite the M25 being closed, Jeff arrived promptly and right on time, which was impressive given the circumstances.

He took the time to go over the car thoroughly with me, pointing out any marks or dents to make sure I was aware of any pre-existing damage before taking the car. This attention to detail gave me confidence and peace of mind.

Jeff also kindly had the keys ready, making the handover quick and easy. While the mileage and fuel levels weren’t recorded at the time, I believe Jeff is a genuine and trustworthy professional, and I’m confident that everything will be recorded accurately.

Overall, Jeff was polite, professional, and helpful — a great representative of the Mobility Group.

Jeff was amazing and explained al very well

Car delivered as arranged, good communication, quick and efficient handover. Thank you.

Darren was friendly, quick and efficient.
Many thanks!

My worst experience with this company. For two fines in London in one day they charge me 96 pound extra for admin fees and tax. I feel this is very unfair.

Darren sorted out my delivery and helped me out

i was put in touch with Samantha Knowles, AKA Sam, from the beginning and she walked me through all the steps i needed to know R.E. getting my car fixed and receiving a courtesy car. from A-Z she was amazing & is the only reason i am writing this review.

the lack of the 5th star was due to me not getting my hire vehicle at the time agreed upon nor being updated about it. i later found out that the man dealing with it had been admitted to hospital.

John was exceptional and very friendly when delivering my car

Great communication from Darren and very friendly service. Thorough check over of the vehicle. Thank you.

vMobility were quick and efficient in arranging my vehicle repairs under an insurance claim. When I encountered problems with one garage they very promptly changed provider.

All around great customer service