Vivaessencepet Anmeldelser 

Llevo 1 semana intentando contactar con ellos para devolver mi pedido y no me contestan. He enviado ya 3 emails, no hay respuesta para ninguno. No recomiendo para nada comprar en esta tienda.

Truly dissatisfied with the return process after receiving their poorly made dog stairs. They charge 20% to restock and do not cover shipping. Do yourself a favor and order from Amazon.

The quality of the dogs mat is very good, and dogs like to lie down and sleep

I bought the paw groomer along with the water bed. Trimmed my dog’s nails first, the groomer is quiet and gentle, no stress at all. After that, he happily played and rested on his new water bed. A perfect combo!

My cat is pretty picky about where she sleeps so I was surprised how quickly she settled onto this upgraded bed. She’s got a habit of kneading and scratching, but the material has held up way better than other beds I’ve bought in the past. It’s soft but feels really sturdy. I’ve noticed she spends more time napping in the sun now instead of moving from spot to spot.

We got one of these paw cool oasis beds for our cat and another for our dog thinking they’d both be happier with their own space. At first neither of them really knew what to do with it and mostly ignored them. After a little encouragement and carrying them over, they both started settling in. Now it’s become part of their daily routine. I find them napping on their beds all the time and they hardly leave them during the day.

My two fur babies, a Frenchie and a tabby, are absolutely obsessed with this water bed. I wasn’t sure if they’d take to it, but now it’s their favorite hangout spot. It’s sturdy, well-made, and the cooling feature actually makes a difference during warm afternoons. They nap longer, seem more relaxed, and even cuddle on it together

Living in Florida, keeping my dogs cool is always a challenge. This bed has honestly made such a difference! Both my golden and my little rescue love it. it's thick, well made, and stays comfortable even on the hottest days. Super easy to set up, too. Customer service was great. Wish Id found this sooner! Five stars from me.

J’ai offert ce lit rafraîchissant à la chienne de ma sœur pour ses 12 ans, et c’est vraiment un succès. Au début, j’avais un peu peur qu’elle n’aime pas le changement, mais elle s’est tout de suite installée dessus et y passe de longues heures, surtout pendant les journées chaudes. On sent que le lit est de bonne qualité et bien conçu. C’est un vrai plaisir de la voir si à l’aise et heureuse. Je suis très contente de cet achat, et ma sœur aussi ! Un cadeau parfait pour un vieux compagnon fidèle.

Absolutely love this cooling bed! I was worried it might leak or be hard to clean, but it’s held up perfectly through daily use and even some zoomies. My dog usually avoids beds, but he naps here every afternoon now. It’s thick, stays cool for hours, and doesn’t make that crinkly noise like cheaper mats. Easy to wipe down and move around the house, too. Honestly, it’s been a game changer for keeping my pup comfy in the summer. Highly recommend to any pet parent!

I had a water bed back in the 80s and still remember how soothing it felt. Never thought Id see the day my little pup Max and Missy (my cat) would be sharing one of their own! It's sturdy, comfy, and they both nap on it together now. Brings back memories and makes me smile every time I see them curled up.

The question is WHAT WENT RIGHT? To start out, I ordered 2 items on June 9, 2025 & didn't receive them for over 2wks. The quality of both items surely didn't warrant the price I paid & didn't come complete. When I contacted them to let them know I would be sending them back for a FULL refund, they offered apologies but said they'd only compensate me a $25 refund for a $117 order. The other 2 choices were worse than that. DO NOT PURCHASE FROM THIS COMPANY.

MY SINCEREST APOLOGIES. I WROTE A REVIEW FOR THE WRONG COMPANY. MY REVIEW WAS FOR THE COMPANY 'VIVA ESSENCE' NOT VIVA PETS. I'VE NEVER DONE ANY BUSINESS WITH VIVAPETS.