Vitarock Anmeldelser 

32
TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

I ordered 4 conditioners and received 2 conditioners and 2 shampoo. Packing slip said it was 4 conditioners. I thought it would be easy to communicate with this company and get this fixed. I emailed... Se mere

Bedømt til 5 ud af 5 stjerner

My daughter was diagnosed the ADHD-Inattention. Her pediatrician recommended that she take Equazen along with her prescribed medication. She's been taking the the equazen for 2 months and her focus an... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great selection, super fast shipping. Love the baby products especially that bath soap. Search works really out. I like that I can save my profile with address and credit card info and review previous... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

I feel that the online picture of product is deceiving, as I had ordered my product from another supplier, and the picture and description looked the same. When I received my product it was half the... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Wellnessprogram

Oplysningerne kommer fra forskellige eksterne kilder

Your wellness shop, offering Pure, Green, Safe & Fair ethically-sourced health & beauty care. Vegan, cruelty free beauty, healthy snacks, cosmetics, supplements & aromatherapy. FREE Shipping to Canada and US on all orders under 3 kg.


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

32 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,0

Alle anmeldelser

(32)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Customer service is the key

I ordered 4 conditioners and received 2 conditioners and 2 shampoo. Packing slip said it was 4 conditioners. I thought it would be easy to communicate with this company and get this fixed. I emailed Vitarock and still no reply after 12 days. I called the only phone number provided and never got through to anyone. I did leave a message and no callback. Very disappointing customer service.

UPDATE: I have received a call regarding my order and the error has been resolved. Thank you for rectifying the situation.

31. januar 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Vitarock and Elizabeth at Vitarock are caring and wonderful!

Elizabeth R. Is amazing! She worked with me patiently and well giving me good tips to fill a difficult order and I received the products perfectly and in a very quick shipment! I will use vitarock now for all my needs of this product and probably others! I do not live in Canada where the company is based so even more impressive.0

It seems quite a trustworthy company with what appears to be good ethics.

Julie

8. juni 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very good experience shopping on this…

Very good experience shopping on this website.

9. november 2018
Uopfordret anmeldelse
Vitarock-logo

Besvarelse fra Vitarock

Thanks a lot Reza! We're happy that you're happy, Thanks for the stars, and for your order. We really appreciate it.

Bedømt til 5 ud af 5 stjerner

Great selection and super fast shipping

Great selection, super fast shipping. Love the baby products especially that bath soap. Search works really out. I like that I can save my profile with address and credit card info and review previous orders. It takes me five minutes to make an order on here.

11. januar 2018
Uopfordret anmeldelse
Vitarock-logo

Besvarelse fra Vitarock

Thank you for taking the time to share your feedback, Peter! We appreciate it. Thanks for shopping with us.
Best,
Ian
Ethical Shopping Ambassador - Vitarock

Bedømt til 5 ud af 5 stjerner

Excellent products and Great Service

Excellent products and great service, enjoy your points rewards also.

Regards,

NWTGuy

24. november 2017
Uopfordret anmeldelse
Vitarock-logo

Besvarelse fra Vitarock

Thanks for the stars, NWTGuy! We love all feedback, and appreciate your business.

Best,
Ian
Ethical Shopping Ambassador - Vitarock

Bedømt til 5 ud af 5 stjerner

Equazen

My daughter was diagnosed the ADHD-Inattention. Her pediatrician recommended that she take Equazen along with her prescribed medication. She's been taking the the equazen for 2 months and her focus and concentration has greatly improved!! She's always been anxious in class but not as much anymore. Thank you for a great product! Fixing to order another bottle!

20. november 2017
Uopfordret anmeldelse
Vitarock-logo

Besvarelse fra Vitarock

That's so great to hear ELV! Glad your doctor is so supportive and we're happy you got results for your daughter. Thanks for the review and thank you for your business.

Best,
Ian
Ethical Shopping Ambassador - Vitarock

Bedømt til 5 ud af 5 stjerner

#1 VITAMIN SHOP!!!

Fast Shipping..gr8 Sales! Gr8 selection for all natural products!!! I will continue to shop with VITAROCK!!!

19. november 2017
Uopfordret anmeldelse
Vitarock-logo

Besvarelse fra Vitarock

Thank you T! We love feedback. Thanks for shopping at Vitarock.

Best,
Ian
Ethical Shopping Ambassador - Vitarock

Bedømt til 2 ud af 5 stjerner

Small quanity misleading picture

I feel that the online picture of product is deceiving, as I had ordered my product from another supplier, and the picture and description looked the same. When I received my product it was half the size of what I get somewhere else, and the price was not half! Ounces were not listed or that would have been a red flag.

17. november 2017
Uopfordret anmeldelse
Vitarock-logo

Besvarelse fra Vitarock

Hello Shelli,

Thank you for taking the time to post a review. We appreciate all customer feedback as it helps us improve our services, website, pricing and delivery processes. Sorry that we let you down this time.

I have refunded you 50% of the price of your order.

Vitarock is in the process of displaying NON-metric sizes for better understanding by all. While correct sizes are already published for every product, we recognize that having only metric sizing doesn't make it clear enough.

Best, Ian - Ethical Shopping Ambassador at Vitarock

Bedømt til 5 ud af 5 stjerner

No complaints

No complaints, everything came exactly as expected!

17. november 2017
Uopfordret anmeldelse
Vitarock-logo

Besvarelse fra Vitarock

Thank you J MAN! Glad you had a hassle-free experience. Thanks for shopping with us.

Best,
Ian
Ethical Shopping Ambassador - Vitarock

Bedømt til 1 ud af 5 stjerner

i brought spatone iron water and it …

i brought spatone iron water and it made me SICK i returned it to them cuz it said money back guaranteed i tried calling them theres no number that works i payed postage they said i would get money back and i never heard a thing about it im sooo annyoed it costed me a nice amont of money cuz they r in canda it is one of ur sells so u should let them know and maybe they should contact me

17. november 2017
Uopfordret anmeldelse
Vitarock-logo

Besvarelse fra Vitarock

Thank you for the feedback. We are sorry to hear that the product did not work out and very sorry to hear about the unsatisfactory experience you had with regards to our returns procedure. We value all comments regarding our refund/returns procedures, so thank you again.

We would love to fix this. Kindly call us on our North American toll-free number at 1-855-735-6536 or email customercare@vitarock.com.

Best,
Ian
Ethical Shopping Ambassador - Vitarock

Bedømt til 1 ud af 5 stjerner

I haven't even received my order and …

I haven't even received my order and your asking for a review. Really? I placed my order on 11/6/17 and it's now been 10 days.
Do you wait until the 15 days are up and then ship it so that you can charge me a full price, even though you have already taken the money out of my checking account? I will be calling tomorrow to cancel my order. UP DATE. I did call the next day and cancelled. The woman kept me on the phone for about 20 minutes arguing with me about the order already being shipped. Finally I said stop I just want to cancel the order. I did get a cancellation notice but I have a suspension that they will charge my account the full amount. If they do I will try to let you know. I still haven't received my order. Was it really already sent?

16. november 2017
Uopfordret anmeldelse
Vitarock-logo

Besvarelse fra Vitarock

Hi Donna,

Our records show your last order was in early July. I checked, and cannot locate an order from you this month. Kindly get in touch with me so we can figure this out. I'm sure we can find out what happened. 10 days for delivery is extreme. And all orders are processed and shipped within two business days.

Thanks for taking the time to bring this to our attention.

Ian
Ethical Shopping Ambassador - Vitarock

Bedømt til 1 ud af 5 stjerner

Overpriced and misleadingly priced

Overpriced and misleadingly priced. I had previously been getting Genesis 32 oz. Acai Juice for $25. They charged $25 for 16 oz. And they wouldn't give me a mailing label to return the product.

16. november 2017
Uopfordret anmeldelse
Vitarock-logo

Besvarelse fra Vitarock

Sorry you've had this poor experience Thomas. We are updating our metric versus imperial measurements for better clarity and will be changing our descriptions to highlight the smaller juice sizes.

Thank you for the feedback.

Best,
Ian
Ethical Shopping Ambassador - Vitarock

Bedømt til 5 ud af 5 stjerner

Quick and easy and accurate!:)

16. november 2017
Uopfordret anmeldelse
Vitarock-logo

Besvarelse fra Vitarock

Thanks Julie! We appreciate the feedback and your taking the time out to give it.

Have a wonderful rest of the week.

Ian
Ethical Shopping Ambassador - Vitarock

Bedømt til 5 ud af 5 stjerner

Very good experience

Very good experience, will order again!

16. november 2017
Uopfordret anmeldelse
Vitarock-logo

Besvarelse fra Vitarock

Hi Anita!

Thanks for the stars and for taking the time to review us. Glad you had a good experience on our site. We love feedback. Have a great day!

Best,
Ian
Ethical Shopping Ambassador - Vitarock

Bedømt til 5 ud af 5 stjerner

Great selection

Great selection, excellent website, quick shipping. Very happy with everything!

10. november 2017
Uopfordret anmeldelse
Vitarock-logo

Besvarelse fra Vitarock

Hi Rachel,

Thanks for taking the time to review us. We truly appreciate it.

Best,
Ian - Ethical Shopping Ambassador

Bedømt til 5 ud af 5 stjerner

My experience with this company is …Great

My experience with this company is limited but the service I needed was easy,friendly and complete...

10. november 2017
Uopfordret anmeldelse
Vitarock-logo

Besvarelse fra Vitarock

Hi William!

Thanks for the review and the stars! Looking forward to serving you again.

Best,
Ian - Ethical Shopping Ambassador, Vitarock

Bedømt til 5 ud af 5 stjerner

Great products

Great products, quick shipping.

10. november 2017
Uopfordret anmeldelse
Vitarock-logo

Besvarelse fra Vitarock

Thanks a bunch Susan!

We appreciate the feedback. Have a wonderful day.

Best,
Ian - Ethical Shopping Ambassador, Vitarock

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere