I was dubious about ordering because of all of the negative reviews. But I saw a product on Amazon and noticed it was from this company. It was cheaper to order direct (including postage) and it was... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've made two orders with Vitapoint and both have been delivered extremely fast (within 48 hours). For clarity, the two orders were for shoe deodorisers (Beauty Formulas Odour Control Foot & Sho... Se mere
Virksomheden har svaret
Ordered from Vitapoint through Amazon. Twice they have sent the wrong items! They approved the return but asked me to contact them before returning it, because they may not want it back. However thei... Se mere
A FIRST CLASS FAULTLESS EXPERIENCE First time I have ordered from Vitapoint but it won’t be the last. Branded names at considerably less than other retailers . Not only that but I placed my or... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Helse- og skønhedsbutik
- Gør det selv-butik
- Helsekostforretning
- Supermarked
- Butik med vitaminer og tilskud
Skrevet af virksomheden
Vitapoint is a leading retailer in Health & Beauty, Vitamins, Toys and also household products with the lowest prices. Established in 2016, Vitapoint prides themselves in the service provided to all of its customers. Visit vitapoint.co.uk for some great offers now
Kontaktoplysninger
Albion House, Albion Street, BL3 6ND, Bolton, Storbritannien
- 01204 934073
- customerservices@vita-point.co.uk
- vita-point.co.uk
4,0
God
490 anmeldelser
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Twice they have sent the wrong items!
Ordered from Vitapoint through Amazon. Twice they have sent the wrong items! They approved the return but asked me to contact them before returning it, because they may not want it back. However their phone goes straight to a voicemail box that's full and can't take messages! So I am now stuck with the risk of a £20 return fee if I use the return label.
With customer service this bad, how do they survive?
22. april 2026
Uopfordret anmeldelse
There is always a reason that prices…
There is always a reason that prices are to good to be true!
They advertise 24/7 customer support yet don't bother to respond to emails.
I placed a big order and didn't get free Shipping & Handling as my parcel was too heavy. Had I split my order into 4 orders I would have had no Shipping & Handling.
Gobsmacked!!
14. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vitapoint | Everyday essentials
We’re really sorry to hear about your experience.
Regarding the shipping charges, these are automatically calculated based on the total weight and size of the parcel. In some cases, splitting items into multiple orders may qualify for free shipping, but larger combined orders can exceed the threshold, which is why the charge was applied. We understand how this can be frustrating and will certainly pass your feedback on to our team for review.
We also sincerely apologise for did not receive a timely response from our support team. This is not the level of service we aim to provide, and we will look into this to improve our response times.
If there’s anything we can still assist you with regarding your order, please don’t hesitate to reach out we’re here to help.
First class
Bulk buy of dove body wash which was ridiculously cheap. Arrived within 48 hours. text updates at every stage. What is not to like. 
4. april 2026
Uopfordret anmeldelse
Besvarelse fra Vitapoint | Everyday essentials
Thank you so much for your wonderful feedback! We're really glad to hear you were happy with the price, quick delivery, and regular updates throughout the process. We truly appreciate your support and look forward to serving you again soon!
Despite negative reviews, I had no problems at all.
I was dubious about ordering because of all of the negative reviews. But I saw a product on Amazon and noticed it was from this company. It was cheaper to order direct (including postage) and it was going to arrive quicker. So I took the plunge and I'm glad I did.
I ordered early evening, so I knew my items wouldn't come the next day as nobody would have been there to process my order. But my order was processed early morning the next day and dispatched shortly after. I received my item the next day as promised. My only gripe would be, I ordered a tin of paint and it didn't have any cling film around the lid for extra security. Luckily it didn't spill. I'm nit picking really, but overall a great experience. Very good prices and fast delivery. Good communication throughout.
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Vitapoint | Everyday essentials
Thank you for taking the time to share your detailed feedback!
We’re really pleased to hear that you decided to give us a try and had a positive experience with our pricing, delivery speed, and communication. It’s great to know your order arrived as expected.
We also appreciate your feedback regarding the packaging of the paint tin. We’ll definitely pass this on to our team to improve and ensure extra care is taken in future.
Thanks again for your support—we look forward to serving you again!
Efficient service and excellent products
25. marts 2026
Besvarelse fra Vitapoint | Everyday essentials
Thank you for your positive feedback! We’re glad to hear that you’re happy with your purchase. Your support truly means a lot to us, and we look forward to serving you again in the future.
Super price super fast
Web site was easy to navigate, products were keenly priced, and delivery was super fast and efficient.
25. marts 2026
Besvarelse fra Vitapoint | Everyday essentials
Thank you for your positive feedback! We’re glad to hear that you’re happy with your purchase. Your support truly means a lot to us, and we look forward to serving you again in the future.
Excellent Everyday Shopping Experience
I am very satisfied with Vitapoint’s service. Placing an order was quick and easy, and the website is clear and easy to navigate, making it simple to find the products I needed. Delivery arrived exactly on time, and the packaging was neat and secure. Customer service was friendly and helpful, answering all my questions promptly. I would definitely recommend Vitapoint to anyone looking for reliable daily vitamins and health essentials.
17. februar 2026
Uopfordret anmeldelse
Besvarelse fra Vitapoint | Everyday essentials
Thank you for your positive feedback! We're glad to hear you had a great experience with Vitapoint and that everything from ordering to delivery met your expectations. Your support means a lot to us.
Besvarelse fra Vitapoint | Everyday essentials
Thank you for your positive feedback! We’re glad to hear that you’re happy with your purchase. Your support truly means a lot to us, and we look forward to serving you again in the future.
Great fast service
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vitapoint | Everyday essentials
Thank you for your positive feedback! We’re glad to hear that you’re happy with your purchase. Your support truly means a lot to us, and we look forward to serving you again in the future.
I recently placed an order with…
I recently placed an order with Vitapoint, and I am extremely satisfied with my overall experience. From the moment I completed my purchase, everything was smooth and well organized. The ordering process was simple and user-friendly, which made it very convenient.
The packaging of my parcel was excellent. It was packed very securely and neatly, ensuring that the products arrived in perfect condition. I truly appreciate the care and attention given to protecting the items during shipping.
The delivery speed was impressive. My order arrived exactly on time as promised, without any delays. I was also very happy with the tracking system. It was clear, accurate, and easy to access, allowing me to monitor my parcel at every stage of the journey. This gave me great peace of mind.
Overall, I had a wonderful experience with Vitapoint. Their reliable service, timely delivery, and professional packaging have earned my trust. I will definitely order again in the future and highly recommend Vitapoint to anyone looking for dependable and efficient service.
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vitapoint | Everyday essentials
Thank you for your wonderful feedback! We're delighted to hear that you had such a positive experience with Vitapoint, from the easy ordering process to the secure packaging and timely delivery. Your recommendation and support truly mean a lot to us, and we look forward to serving you again. 😊
Just goo for it… next day delivery…
Just goo for it… next day delivery…
Great experience
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vitapoint | Everyday essentials
Thank you for your positive feedback! We’re delighted to hear that you’re happy with your purchase. Your support truly means a lot to us, and we look forward to serving you again in the future.
In the last few weeks I placed a few…
In the last few weeks I placed a few orders whom all came quicker than anticipated and was packed tightly. Very reliable company.
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vitapoint | Everyday essentials
Thank you for your kind feedback! We're glad to hear your orders arrived quickly and were well packed. Your support means a lot to us and we look forward to serving you again.
I placed an order and it came quicker…
I placed an order and it came quicker than I thought it would. Packed well also.
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vitapoint | Everyday essentials
Thank you for your kind feedback! We're glad to hear your orders arrived quickly and were well packed. Your support means a lot to us and we look forward to serving you again.
Great variety of products at the best…
Great variety of products at the best prices. The delivery service is very fast and reliable. Highly recommended and will definitely be using them again soon!
1. marts 2026
Uopfordret anmeldelse
Besvarelse fra Vitapoint | Everyday essentials
Thank you for your great feedback! We're glad you’re happy with our product range, prices, and fast delivery. We truly appreciate your recommendation and look forward to serving you again soon. 😊
Delivery service is amazing
Delivery service is amazing. Prices are low as compared to other markets. Packages are packed and delivered with utmost care. Looking forward to buy again in future
22. august 2025
Uopfordret anmeldelse
Besvarelse fra Vitapoint | Everyday essentials
Thank you for your kind feedback! We're glad you're happy with our prices and delivery service. We truly appreciate your support and look forward to serving you again in the future.
Very fast shipping and prices much…
Very fast shipping and prices much cheaper than elsewhere.
Thanks
4. november 2025
Uopfordret anmeldelse
Besvarelse fra Vitapoint | Everyday essentials
Thank you for your positive feedback! We’re glad to hear that you’re happy with your purchase. Your support truly means a lot to us, and we look forward to serving you again in the future.
will use again
Had my doubts after seeing the company sold lots of random items but I was pleasantly surprised at the speed of postage. no communication was necessary and I havnt been bombarded with follow up sales emails.
22. februar 2026
Besvarelse fra Vitapoint | Everyday essentials
Thank you for your kind feedback! We’re really pleased to hear you were happy with the quick delivery and smooth service. We appreciate you giving us a chance and hope to serve you again soon.
Great Wall Paper Paste.
No problems good company always order and receive the next day it day after. Great online retailer...⚡🤴🏽🕉️🔺➕
22. februar 2026
Besvarelse fra Vitapoint | Everyday essentials
Thank you so much for your continued support! We’re delighted to hear you’re happy with our service and fast delivery. We truly appreciate your loyalty and look forward to serving you again soon.
Excellent Service
22. februar 2026
Besvarelse fra Vitapoint | Everyday essentials
Thank you for your positive feedback! We sincerely value your support and look forward to serving you again in the future. Keep shopping with us!
Not received item
Why are you asking for a review when I haven't received my package, I have sent you an email about it but as yet not had a reply.
22. februar 2026
Besvarelse fra Vitapoint | Everyday essentials
We’re sorry for the inconvenience caused. After reviewing your order, we can confirm that a full refund has already been processed from our side. Please allow a few working days for it to reflect in your account depending on your payment provider. If you need any further assistance, please feel free to contact us.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.