Struggled to get items delivered. It took well over 2 months of phone calls before it was delivered. Ordered in November got item February. Disappointed and disgusting
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Wanted pillows used in Hilton Gatwick.like sleeping on a cloud. Website said the premier suite pillow was nearest but it is not. Harder than expected , comfortable but not sleeping on a cloud . Shame... Se mere
Virksomheden har svaret
I’ve struggled to find decent duvets and pillows in the past, and really wanted to replace our current ones as even they weren’t that old they we falling apart and pillows had become thin. Looked up... Se mere
Great company, Great prices, Great products. You have split your site to commercial and non commercial . Not great. Best products on commercial site. Why? Been a customer for a long time and have or... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
With hundreds of years of experience in textiles, we are experts in the textile industry. We’ve built up our business around our heritage, innovation and specialism and that’s why we offer the most comprehensive range of bedding, filled goods, towels and table linen for the hospitality industry and the general public.
Kontaktoplysninger
Darwen House, Walker Park, BB1 2QE, Blackburn, Storbritannien
- +44 1254 589 550
- digital@visionlinens.com
- visionlinens.com
4,1
God
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 91 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Needs a minimum of 2 weeks to ship
Unfortunately at the time of purchase I did not appreciate that Vision Linens needs a good 2 weeks to ship their items. The Irish Linen napkins I ordered turned up after I had left Ireland and forwarding them to where I am now is both complicated and expensive. I am very disappointed. I cannot comment on the product, which may well be lovely, but when placing an order, please allow an plenty of time!
11. maj 2024
Besvarelse fra Vision Linens
Hi. Thanks for your feedback. Apologies about the long lead time, but we need to state that it's only Republic of Ireland orders that can take 2 weeks to arrive. UK orders are delivered within 2-4 working days, or sooner if next working day delivery is chosen. The longer lead time for Irish orders is something that is currently out of our control. We'd love to deliver them quicker if we could.
We make it clear on our delivery page that Irish orders could take more than 14 working days to arrive. There is a large notice at the top of that page that says 'IMPORTANT INFO FOR DELIVERY OUTSIDE THE UK' and it's repeated again in the table further down that page. Here is the Irish delivery page: https://www.visionlinens.ie/delivery-returns
Hope you enjoy the products.
Best regards,
Vision Linens
Sheets and covers arrived smelling of…
Sheets and covers arrived smelling of mist. Had to be dry cleaned before use. Very disappointing
10. april 2024
After 8 days of waiting for…
After 8 days of waiting for confirmation of dispatch and delivery I queried it. Told me the pillows had been dispatched. They arrived 2 days later so obviously not sent until I queried it. Product however is 1st class so would buy from again but just won’t leave 8 days before I chase them. Hopefully it was a one-off.
10. april 2024
Easy to use…
The website and ordering is easy to use and updated regularly. Confirmation email sent in a timely manner.
13. marts 2024
Great product speedily delivered on time
11. marts 2024
Really good size and quality bath mats
Really good size and quality bath mats. Very pleased with them
15. marts 2024
Easy to order online and speedy…
Easy to order online and speedy delivery with no fuss.
15. marts 2024
Excellent service
Excellent service. Good quality products delivered quickly and an excellent price, thanks
13. marts 2024
Great products prices and service
Great products prices and service, washes up beautifully every time!
13. februar 2024
Excellent product.
13. februar 2024
The sheets and the cover duvets we…
The sheets and the cover duvets we received are stained.
12. februar 2024
Besvarelse fra Vision Linens
Hi Kathleen. Thank you for your feedback and we do apologise that you received your products in this condition. I'm not sure if you have reported to our customer services team already, but I will forward the details onto the team for you. Thanks.
Shopping experience was easy
Shopping experience was easy. The delivery arrived quickly and the pillows are like sleeping on a cloud. I purchased them after a hotel stay and researched where the hotel chain purchased them.
11. februar 2024
First order and very pleased
First order and very pleased, will place another order soon. Thank you.
11. januar 2024
Very helpful and friendly people
Very helpful and friendly people. Table cloths-brilliant 🤗
12. januar 2024
Excellent
Super quick delivery of excellent quality pillows. The best pillows I've ever had.
12. januar 2024
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