Struggled to get items delivered. It took well over 2 months of phone calls before it was delivered. Ordered in November got item February. Disappointed and disgusting
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Wanted pillows used in Hilton Gatwick.like sleeping on a cloud. Website said the premier suite pillow was nearest but it is not. Harder than expected , comfortable but not sleeping on a cloud . Shame... Se mere
Virksomheden har svaret
I’ve struggled to find decent duvets and pillows in the past, and really wanted to replace our current ones as even they weren’t that old they we falling apart and pillows had become thin. Looked up... Se mere
Great company, Great prices, Great products. You have split your site to commercial and non commercial . Not great. Best products on commercial site. Why? Been a customer for a long time and have or... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
With hundreds of years of experience in textiles, we are experts in the textile industry. We’ve built up our business around our heritage, innovation and specialism and that’s why we offer the most comprehensive range of bedding, filled goods, towels and table linen for the hospitality industry and the general public.
Kontaktoplysninger
Darwen House, Walker Park, BB1 2QE, Blackburn, Storbritannien
- +44 1254 589 550
- digital@visionlinens.com
- visionlinens.com
4,1
God
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 91 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer Services
I cannot praise customer services highly enough - thank you Joanna for your kindness.
The duck feather and down pillows I received are excellent quality and give a good night's sleep without a sore neck in the morning. Highly recommended.
13. oktober 2023
Uopfordret anmeldelse
Complications with deliveries.
Excellent products at brilliant prices, but three weeks on and a missing part of my order still hasn't arrived ! There seems to be a problem with orders and deliveries, a few months ago I received someone else’s huge order by mistake! On contacting the company I was asked if I would take it to a post office for them! I informed them that the box was too heavy to lift, so I had to be at home for a delivery company to collect it
17. september 2023
Uopfordret anmeldelse
Besvarelse fra Vision Linens
Hi Kathleen. Thanks for your feedback, we really appreciate it. Apologies that you received an incorrect order a few months ago.
In regards to the current order that has products missing, I have passed your complaint onto the customer services team to find out what's going on. Someone from the team will contact you shortly.
Best regards,
Vision Linens
Quick efficient delivery
14. september 2023
Good value for money and better quality…
Good value for money and better quality than expected.
14. september 2023
Excellent
Excellent delivery service. The pillows are so comfortable. Would definitely recommend.
11. september 2023
Good supplier for holiday let…
This company was recommended through Cottages.com. As a new holiday let owner I had quite a long shopping list.
Website was easy to navigate.
Great prices.
Good delivery.
Bed linen and towels of good quality.
12. august 2023
Good quality products at reasonable…
Good quality products at reasonable prices. Reliable service.
13. juli 2023
Good service.good items
19. juli 2023
Uopfordret anmeldelse
I renew my pillows every year
I renew my pillows every year, but have never bought the same pillow more than once as I have never found THE ONE. I stayed at a hotel recently which had the best pillows - I checked what they were and they were Vision. As soon as I got back home, I ordered them and have not been dissapointed. Very easy to order (and very reasonably priced too) and arrived within a few of days.
9. juli 2023
The importance of a label.....
I'd come across these towels at an hotel I'd stayed at and was very impressed. Looked at the label, and sent off for a pair of bath sheets straightaway, very prompt delivery at a good price for a very, very good pair of towels
11. juli 2023
We recently went on a cruise and the…
We recently went on a cruise and the pillows were so comfortable I took a picture and ordered them best pillows ever 😴
11. juli 2023
Great comfortable pillows
Great comfortable pillows, reasonable price.Bought them after staying at a hotel that used them. Arrived promptly and well packaged.
10. juli 2023
Single bed topper
Brought a single bed topper on the recommendation of my daughter & she’s right it’s like sleeping on a cloud
Paid for next day delivery but it didn’t arrive until the day after which wasn’t very good as it was £12
10. juli 2023
Besvarelse fra Vision Linens
Hi Lesley,
Thanks for your feedback, we really appreciate it and we're thrilled you loved the topper.
In regards to the next day delivery, we do apologise that it came later than expected. I have passed this onto our customer services team to look into, who should contact you soon.
UPDATE: The customer services team will be refunding you the £12 paid for next day delivery. Apologies again.
Best regards,
Vision Linens
Excellent towels
Excellent towels. They was well and remain soft and fluffy. Delighted with them.
9. juli 2023
I absolutely love Vision beddingg it so…
I absolutely love your bedding it so easy to to wash dry iron and always gives a hotel feeling. I will certainly be purchasing again. Thanks you for the wonderful delivery service came when you said it would. 5 stars for me.
13. juni 2023
Dette er Trustpilot
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