Antigen Test gebucht. Musste kurzfristig umdisponieren, kein Problem Frau Asmaa Razek hat sich der Sache angenommen und innert Minuten neue Termine organisiert. Test sehr schnell, schmerzlos. Team se... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The process of getting tested at the Zurich airport was fast, easy, and well-managed. I really appreciated the clearly marked directional arrows navigating through the hotel corridors and the fact tha... Se mere
Virksomheden har svaret
Great reliability. Antigen test results within 1 hour. Service on Saturdays. Larger premises, a lot of test slots available. Convenient location at Radisson Blu hotel Zurich Airport. Internet book... Se mere
Virksomheden har svaret
Prepaid and made the appointment online. Got there early in the afternoon and it's practically empty except the 2 staff to check us in. We had the antigen test and was administered by a technician. Th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Ein Visumantrag kann langsam, schwierig und verwirrend sein. Viselio verwandelt diesen Alptraum in einen einfachen digitalen Prozess. Unsere moderne Plattform ermöglicht es Reisenden ihr digitales Visum in nur wenigen Minuten statt Stunden oder Tagen zu beantragen. Unsere Softwarelösungen sind bei zahlreichen Reiseunternehmen integriert und machen das Reiseerlebnis noch einfach und digitaler.
Kontaktoplysninger
Luisenstrasse 5, 3005, Bern, Schweiz
- +41 31 539 12 14
- hello@viselio.com
- viselio.com
I have awful experience with customer…
I had awful experience with customer service in Switzerland. The customer service lady hung up on me asking for COVID certificate which I am supposed to get it by this noon and I still didn't receive my COVID certificate.
COVID certificate can be a few hrs late but I cannot believe how badly they treated/ responded to customer. Really bad experience.
30. september 2021
Uopfordret anmeldelse
Besvarelse fra Viselio AG
Thank you for your feedback!
We are sorry to hear about your experience. Our customer service department operates to the highest standards and treats customers with respect.
The Covid certificate is issued by the authorities, so we have very limited influence on the issuance after we submit your information. It may happen that there are delays on their side. In such cases, we will contact the authorities immediately and also repeatedly.
Kind regards
Team Viselio
Too deep….they should relax a bit
I’ve got tested for covid in 6 different countries and over all I have to do it about once a week for a last year. This Swiss lady put that the most deeper from all people I have ever meet …like seriously it was really bad and I believe she can really hurt somene.
I hope I will never have to come again and I will prefer another testing centre!!
and oviously they have a problem with tht, because like a first thing they make me sign up a paper “I understand it will be unconfortable”
16. september 2021
Besvarelse fra Viselio AG
Thank you for your feedback!
We regret your uncomfortable experience. Our trained staff strictly follows the instructions of our medical advisors and the test manufacturer (Roche), which requires sampling in the nasopharyngeal area (not only nasal).
Kind regards,
Team Viselio
Antigene Schnelltests angeboten, aber nicht durchgeführt.
Auf der Webseite werden 3 Arten von Tests angeboten. Eine davon ist der Antigene Schnelltest.
Klickt man dann auf Buchen, kann man nur die Kostenpflichtigen Tests auswählen.
Daraufhin habe ich angerufen: Nachfrage zu gross deshalb aus dem Program genommen.
Anders formuliert: Die anderen Tests bringen mehr Kohle.
Man kann nämlich auf der Internetseite vermerken dass dieser Test nicht mehr angeboten wird....
n Witz...
16. september 2021
Uopfordret anmeldelse
Besvarelse fra Viselio AG
Besten Dank für Ihr Feedback!
Heute sind wir komplett ausgebucht und können daher den Antigen Schnelltest erst morgen wieder anbieten. Sie können sich vorstellen, was für ein Andrang zur Zeit aufgrund der Zertifikatspflicht herrscht. Ihr Annahme ist somit nicht richtig. Bitte versuchen Sie es morgen Mittag nochmals.
Beste Grüsse
Team Viselio
Besvarelse fra Viselio AG
Thank you so much for sharing your experience with Viselio. We really appreciate it.
all easy to book and recieve the next day by email
The PCR test was easy to book and received the email the next day as promised. Very reliable company.
7. september 2021
Besvarelse fra Viselio AG
Thank you for using our service. We hope you choose Viselio again!
Timadores
Timadores. Te decían que no podías solo hacer el Test, o de PCR o de Antígeno rápido, sino que también tenías que pagar 19 Franken más por "la validación Digital Pass para el uso en el viaje." La trabajadora también me dijo que no se podía realizarse el Test en los centros de la ciudad (este centro se ubicaba en el Radisson Blu que está en el aeropuerto de Zúrich), donde que cuesta 8 Franken menos, porque "estos Tests no sirven para viajar, solo para el uso personal." FALSO. Que los Suizos dejaron de tener valores de honestidad y alteza me decepciona mucho. Hacen cualquier cosa para ganar dinero, como si fueramos en un país pobre.
La conclusión es que NO tienes que tener el "Digital Pass." Tienes que tener un test que tiene el resultado y que consta el documento de tu identidad con lo que dice en el papel del resultado del Test. O sea, Nombre, Fecha nacimieto, número de carnet, etc. Más nada! Yo entré al país de mi destino sin problemas porque tenía la impresión del Test con mi pasaporte en mano, y fue lo correcto.
No se dejen enganiar por la supuesta cortesía hipócrita de los suizos.
7. september 2021
Besvarelse fra Viselio AG
We are sorry to hear you are not satisfied with our pricing. We are continuously trying to offer the best service at the lowest rate possible.
Kind regards,
Team Viselio
Efficient service
Efficient service, professional - I went earlier then my appointment and they were able to do the antigen check straight away without waiting.
7. september 2021
Besvarelse fra Viselio AG
Thank you for your feedback. We’re glad to hear you enjoyed our service. Hope you choose Viselio again!
Excellent service
Excellent service. No waiting times. Super fridendly staff. Quick results.
7. september 2021
Besvarelse fra Viselio AG
Thank you so much for sharing your experience with Viselio. We really appreciate it.
Very quick result.
7. september 2021
Besvarelse fra Viselio AG
Dear customer, thank you very much for trusting Viselio. We hope to see you back!
Besvarelse fra Viselio AG
Thank you for using our service. We hope you choose Viselio again!
Schnell effizient und professionell
Schnell effizient und professionell. Echt gute Erfahrung
7. september 2021
Besvarelse fra Viselio AG
Vielen Dank, dass Sie unseren Service nutzen. Wir hoffen, dass Sie sich wieder für Viselio entscheiden!
Easy and convenient
Were able to make appointment and pay for test before leaving USA. No waiting when appointment time came. Test was efficient with pleasant health personnel. Results when promised.
6. september 2021
Besvarelse fra Viselio AG
Thank you for using our service. We hope you choose Viselio again!
Top!
Top! Wir waren bereits das zweite Mal dort, und sind super zufrieden! sensationelle Organisation, super schnelle Abwicklung und sehr gutes, motiviertes, zuvorkommendes Personal. Immer gerne wieder!
3. september 2021
Uopfordret anmeldelse
Besvarelse fra Viselio AG
Vielen Dank, dass Sie sich die Zeit genommen haben, uns diese tolle Bewertung zu hinterlassen. Wir freuen uns sehr, dass Sie mit unserem Service zufrieden sind.
beautiful and spacious two-story house with a stunning view of snow mountains
It's a clean, convenient, beautiful and spacious two-story house with a stunning view of snow mountains. It takes 15-20 minutes to walk down to the Grindelwald town center via three different paths, it takes 12-15 minutes to take the free bus which runs every 30 minutes or every 60 minutes depends on at which station you wait for the bus - Bodymi to Steinbullin.
I wish the rental office could provide the laundry detergent and cooking oil as well as a sufficient number of trash bags to the renters.
1. september 2021
Besvarelse fra Viselio AG
Dear Frank,
Viselio does not provide any rental services... It seems you may have mistaken reviews.
It was a nice experience
It was a nice experience. From booking to collecting and receiving the results faster than expected. A little pricey, though. But it was as good as it could be.
1. september 2021
Besvarelse fra Viselio AG
Thank you for using our service. We hope you choose Viselio again!
fast and easy
fast and easy to register.
during the appointment everything went fast, professional and without any problems.
31. august 2021
Besvarelse fra Viselio AG
Thank you for taking the time to leave us a review.
Besvarelse fra Viselio AG
Thank you for your feedback. We’re glad to hear you enjoyed our service. Hope you choose Viselio again!
Besvarelse fra Viselio AG
Thank you so much for taking the time to share your experiences online. We are glad that our service fulfilled your expectations.
Besvarelse fra Viselio AG
Vielen Dank für Ihr Feedback!
Wir bedauern, dass Sie Sie solch eine unangenehme Erfahrung gemacht haben. Unser geschultes Personal befolgt strikt die Anweisungen unseres medizinischen Beraters und des Testherstellers. Die Rückmeldungen an unsere Mitarbeiter sind meist positiv und professionell, und wir führen kontinuierlich Prüfungen zur Qualitätssicherung durch.
Team Viselio
It was quick and easy!
31. august 2021
Besvarelse fra Viselio AG
Thank you so much for taking the time to share your experiences online.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.