Don't go with Virtuous poor support and…
Don't go with Virtuous poor support and questionable tactics when there is a problem. Find another company to work with.
20. februar 2023
Uopfordret anmeldelse
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Kontaktoplysninger
Robust CRM, with lackluster support and steep learning curve.
My client was on the hunt for an automated CRM and we were tasked to find one for them. We scoured the internet trying to find them a robust and well-reviewed system to which we were introduced to this company. All the reviews were glowing and we felt extremely confident in suggesting this solution. Since then, I have felt nothing but regret regarding that decision. This CRM granted is extremely robust and offers a huge array of features, but support is terrible. When offering such a one-stop-shop solution, you need to have triple-A support. A whole organization will be using this for the day to day activities and waiting 24 hours for a response to a simple question just doesn't work. The learning curve of this CRM is huge. I think working with salesforce is easier than this. Certain features tend to break randomly from time to time and if you contact support you have to wait for a response. Usually, that response is just another question and that tends to go on for a while. We can't call anyone, so you will be spending most of your time in your email or the little chat system on the bottom right. There is a bunch of training which is great but it always ended with "We are sorry, we are running out of time today." We even did a test, to which we didn't ask one question or interrupt once and the training session still ran out of time before they could explain everything that was scheduled.
Pros:
1. Good looking UI
2. Robust Features
Cons:
1. Support
2. Bugs
3. Sold on features that don't actually exist
4. Extremely difficult learning curve.
5. Mobile app has very few features included.
6. The website is not mobile-friendly.
7. Expensive.
8. Training
22. juni 2020
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.