purchased a 229 pro, took six weeks to fix this camera, it constantly cut out. Recording quality very poor,number plates and even car make can not be recognised. I drove past an aquitance and cou... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
purchased a 229 pro, took six weeks to fix this camera, it constantly cut out. Recording quality very poor,number plates and even car make can not be recognised. I drove past an aquitance and cou... Se mere
Virksomheden har svaret
Excellent mini dashcam i already have one for my car so decided to get my wife a new one has mine is fantastic. Being so small and compact it's hidden behind the mirror easy to set up with a great ap... Se mere
Virksomheden har svaret
I bought A229 duo complete kit. Professionally fitted by viofo garage locator on 14/06/23. So far so good. But registering the camera to get the 18 months warranty is bit weird. I never received any c... Se mere
Virksomheden har svaret
Great service direct from Viofo, with next day free delivery. Now on my third Viofo dashcam (upgraded sensors make trade up worth it) as they are straightforward to fit, unobtrusive and have proved re... Se mere
Virksomheden har svaret
UK based dash camera experts. We take pride in our sleek designs, outstanding performance and great customer service. Our innovative products represent great value and exceptional quality so that you have a product you can rely on when you need it the most, without it costing the earth.
Holme Road Offices, Holme Road, PE7 3NA, Yaxley, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 50 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I'm very happy so far with my dashcam and it did arrive the next day as promised.
Up until yet I have not had opportunity to download any files onto my computer but the ones I have viewed on my phone seem to be fine.
I have had to mark the experience with Viofo lower as my order included 4 fuse taps for the hardwire kit.
2 full size and 2 micro as I was not sure of the fuse size in my Isuzu pickup truck.
I in fact go 1 full size, 2 mini and 1 micro.
It did not matter as I actually needed the mini ones but had I needed the full size ones my installation would have been delayed.
Hence only 3 stars for Viofo

Besvarelse fra Viofouk
I bought the A139 pro front and back cameras about 3 months ago. I like the camera and the video footage is excellent, and the app is easy to use.
I've had one or two issues with it, the main one being it froze and stopped recording one day. The only way to get it going again was to pull the power lead out and reset it. When I checked the video footage it hadn't recorded the last 5 hours or so.
As a driving instructor having a reliable camera is essential, and so far this camera hasn't ticked that box.
I've been in touch with support and they have offered to replace the front dashcam. The problem for me is that I have to send the faulty one back and they have told me that is will be 10-15 days before I'll get a replacement. 2 weeks without a dashcam !! thats a red line in my profession.
So brilliant dashcam but I'm not so sure about reliability !
Edit, I'm not able to provide an email address on here

Besvarelse fra Viofouk
I ordered a dashcam, but shortly after I needed to cancel the order. I requested this, but was advised it's already dispatched so they couldn't.
I refused delivery so it'd be sent back to them, and eventually it was. They sent me a partial refund instead of a full refund, and claimed this was because of the cost of shipping the item to me. The shipping option I chose was free, so this doesn't make sense.
I explained this to them, and informed them of my consumer rights (which state I'm entitled to a full refund), but they just repeated that I was refunded minus the shipping fee. They also seemed to imply there was a handling fee for returning it (which is illegal), "The refund has been made minus the shipping and handling fee".
So they've basically scammed me out of £9, I would avoid them for this reason.

Besvarelse fra Viofouk
Received e mail 9:05 saying order complete Including invoice and tracking no.
At 3:25 received partial refund and 2nd e mail saying "stock out". No phone call to explain, or ask me what I wanted to do? If so I could have upgraded the memory card size? Or delayed order until in back in stock? Dashcam won't work without it! Now if I re-order I will incur additional postage charges, rather unfair for your error. MOST DISSAPPOINTED WITH THIS SERVICE.

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Besvarelse fra Viofouk
Bought this after putting one in my dads car for him. Really simple to use, especially once set up with phone app. Great quality picture. Well impressed.
Will be buying again for future car(s)!

Besvarelse fra Viofouk
Great prices, had a minor issue with payment so had to email support, who were very helpful. Product is great. All good!

Besvarelse fra Viofouk
Prompt service and local recommended installer did a great job fitting the cameras

Besvarelse fra Viofouk
I bought A229 duo complete kit. Professionally fitted by viofo garage locator on 14/06/23. So far so good. But registering the camera to get the 18 months warranty is bit weird. I never received any confirmation email therefore I registered the camera 2 times across 2 days. I hope warranty will be valid if I need to claim

Besvarelse fra Viofouk
Item arrived in good time and in perfect condition. No issues with it so far.

Besvarelse fra Viofouk
Excellent products. Had a query regarding connection to power. Viofo went out of their way to sort it out for me. Emailed China twice, and got all the information I needed.
First class products. Even better after sales service. Highly recommended!

Besvarelse fra Viofouk

Besvarelse fra Viofouk
There was a problem with my initial purchase of a Viofo A119 Mini dashcam, but the issue was quickly resolved and everything is as it should be!
A very good camera and good customer service with great communication.

Besvarelse fra Viofouk
Excellent product and reasonably priced, with quick delivery

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Very disappointed with the A129 Duo Plus.
It's extremely unreliable, sometimes it doesn't record at all for no apparent reason. So you can't rely on to be working when you need it most, which makes it worthless as a dashcam.
The "Integral" Micro SD card supplied by Viofo UK themselves stopped working after two days and was not recoverable. Viofo support were not helpful and just told me to "buy another card" - even giving me a list of "approved" cards, which did not feature the "Integral" one from their own website.
Edit: Following Chelsea from Viofo's response to this review I tried to get in touch as requested. Since Chelsea didn't leave any contact details here I used the contact form on the Viofo UK website. Two weeks have passed and I have received no reply.

Besvarelse fra Viofouk
Quality & compact Dashcam, that gives excellent results in either day or night conditions.
( I blame Ashley Neil for my purchase lol 😉👍)

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Besvarelse fra Viofouk
Great service, excellent Dashcam have yet to use it at night daytime s very good

Besvarelse fra Viofouk
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.