Placed an order by phone as I needed some clarification after looking online. After reading a few bad reviews, I was a little sceptical when "late in the year" delivery changed to "possibly early nex... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I would highly recommend the 40 year old port in the decanter. It is absolutely perfect for my godsons 40th birthday. Unfortunately I spelt my name wrong on the gift card. I emailed customer Services... Se mere
I placed an order with VWP and had to call to place on telephone due to an error online. Was dealt with by Rachael who solved the issue and took payment. I didn’t receive the gift boxes initially bu... Se mere
I ordered a bottle of port with a particular vintage as a special birthday present. I was sent the wrong vintage. Upon notifying the company I was promptly sent the correct vintage, but still it was a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Vintage Wine and Port is the UK's leading internet wine gift merchant. We are proud to offer the largest range of vintage port and anniversary wines in the UK. These wines make unique and thoughtful gifts for birthdays, anniversaries, corporate gifts a...
Kontaktoplysninger
Shaftesbury Street 7, SP6 1JF, Fordingbridge, Storbritannien
- vintagewineandport.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ordered by Phone. Delivery as Promised/
Placed an order by phone as I needed some clarification after looking online.
After reading a few bad reviews, I was a little sceptical when "late in the year" delivery changed to "possibly early next year". I was however assured this was because they couldn't guarantee when the port would reach them. I received a notice late Sept asking me to confirm delivery address - and I was even able to choose delivery day. I recommend this company.
Highly recommend the 40 year old port in the decanter for a 40th birthday
I would highly recommend the 40 year old port in the decanter. It is absolutely perfect for my godsons 40th birthday. Unfortunately I spelt my name wrong on the gift card. I emailed customer Services and got a response within 10 hours which is amazing. They are going to send me a replacement even though it is my fault
Excellent customer service
I placed an order with VWP and had to call to place on telephone due to an error online. Was dealt with by Rachael who solved the issue and took payment. I didn’t receive the gift boxes initially but Rachael sorted this and I had them next day. So overall excellent customer service and the product will hopefully please my twin niece and nephew when they are gifted their 30 year old port.
Thank you for your excellent service.
Nice website - strong range of wines and Ports
Pretty good - website is user friendly - huge range of Ports and Anniversary wines at very reasonable prices. Fast Delivery
Wrong bottle sent out
I ordered a bottle of port with a particular vintage as a special birthday present. I was sent the wrong vintage. Upon notifying the company I was promptly sent the correct vintage, but still it was annoying that I couldn't give the gift to the recipient on their actual birthday. I was asked to re-wrap the wrong bottle and state a date on which it could be collected. What really galled is that the apology for their mistake was given once but with no acknowledgement or apology for the inconvenience to me for their mistake. I had to go out and buy tape to wrap their parcel. There was at no time a goodwill gesture offered.

Besvarelse fra Vintage Wine & Port
Wrong vintage
I bought a 2018 bottle of red wine for an anniversary gift. A bottle arrived on time but was a 2019 vintage, which made it a pretty meaningless anniversary present. I let them know and asked for a refund. They apologised and said they'd send a return label. I now have to repackage and take a trip to the post office in order to get a refund. Not awful service but definitely not good either. I would've hoped for some sort of goodwill gesture, discount code, contribution towards the inconvenience and ruined anniversary gift. Even an offer to source the right vintage would have been appreciated. Shame, I will not be a return customer.
Good comms, fast delivery
Good comms, great products, fair price, fast delivery.

Besvarelse fra Vintage Wine & Port
Lovely Product Presentation
I was gifted a bottle of Port Wine from this company over Christmas. It arrived well wrapped and included some nice tasting notes sealed with wax. The Port was excellent and was well received by the family.

Besvarelse fra Vintage Wine & Port
Fantastic company and great customer…
Fantastic company and great customer service. No quibble replacement of our vintage corked wine. Thank you and will recommend and use again.

Besvarelse fra Vintage Wine & Port
Visited VWP shop in Fordingbridge
Visited VWP shop in Fordingbridge - great collections of wines and very helpful staff.

Besvarelse fra Vintage Wine & Port
Placed order should have arrived 16 SEP…
Placed order should have arrived 16 SEP 25, still not here & no reply to emails. But you still have my money

Besvarelse fra Vintage Wine & Port
I wish to thank you for the excellent…
I wish to thank you for the excellent service I received. I ordered the 2022 vintage magnum of port for my sons birthday and he was delighted with it and very impressed.

Besvarelse fra Vintage Wine & Port
Good shopping experience
Order was delivered in good time, securely packaged.

Besvarelse fra Vintage Wine & Port
Wonderful experience
Wonderful experience from start to finish. After a really poor experience with another port retailer, I had to replace a friend's birthday gift and chose to buy from Vintage Wine & Port. It arrived quickly in a beautiful presentation box, packaged with care so that everything was protected, with the gift note and some information about the vintage year, making it a really special delivery. My friend is so happy and I'm so impressed with the service. Wouldn't hesitate to order again. Thank you!

Besvarelse fra Vintage Wine & Port
Perfect courteous and highly efficient service.
My first time ordering from this company. I was looking for a 70 year old Madeira wine for a good friend's special birthday.
They had an excellent example, from one of the island's very best houses.
Ordering was easy, the price was more than fair, and it was delivered the next morning, exactly as promised.
I wouldn't hesitate to use them again, or to highly recommend them.

Besvarelse fra Vintage Wine & Port
Undrinkable wine!
I purchased a bottle of wine from this company for my partners birthday for £100. When we opened it the cork was rotten and the wine undrinkable, brown vinegar. The wine was stored in a box I purchased from the company and kept in a dark, cool place on its side but vintage wine and port refused to provide a refund for a bottle of wine that is not fit for purpose and has to be poured down the sink. Their excuse copied from their response - “ I regret we are unable to offer a refund on a bottle that has been out of our care for over a year. Older wines are particularly delicate and, whilst they are stored in perfect cellaring conditions at VWP, they will degrade if not kept optimally and we cannot accept an indefinite liability for their development.” Wine cannot degrade so badly 1 year after purchase - my advice is to stay away from this company.

Besvarelse fra Vintage Wine & Port
Like Drinking A Cloud- Heavenly!
Hello all. This is an update to my earlier review. What a marvelous bit of drinking fun it was to share this wonderful, 1945, Vintage, Ferreria, port with my friends last week!
I sipped this spirit at decanting, 2 hours after decant, and 4 hours after that. By the end, it was like drinking a cloud! Light, airy, wonderful.
Hi, I bought a 1945 vintage Ferreria port from these guys. I just received it here in Golden, CO, USA. I have telexed them for info on how to decant and enjoy this beautiful $1000 USD bottle with 2 close friends. I have an open mind. The bottle arrived safe and well packed. I am somewhat nervous as to HOW to open, decant, and enjoy the bottle and am eagerly awaiting guidance. This vintage was PROMINENTLY featured in the USA Columbo detective series in and episode entitled "Any Old Port in a Storm" which aired Oct 7, 1973. THIS bottle was THE key to Columbo apprehending the murderer.! I viewed that episode as an 8-year-old boy and, even then, mentally said to myself, someday, I am going to buy a bottle of this and drink it!

Besvarelse fra Vintage Wine & Port
Disappointing
Wine received beautifully packaged but had the wrong gift card enclosed intended for somebody we didn’t know !! Luckily I spotted it before it reached the recipient and I contacted Customer Service …but sadly they did not respond back …so this is why I’m leaving this review. Disappointed with that and I won’t be ordering again . Let’s hope the wine is good ….

Besvarelse fra Vintage Wine & Port
Beautifully packaged
Beautifully packaged, and excellent speed of delivery. Very pleased customer and receiver thank you :)

Besvarelse fra Vintage Wine & Port
A rare level of customer service
I’ve ordered from this company several times and I’ve never had any issues at all. However, my last order ran into a technical issue (not their fault). My support email (sent at 8pm) was answered within 15 mins by the MD, sorting the issue.
In my experience an almost unheard of level of customer service these days.

Besvarelse fra Vintage Wine & Port
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







