Ordered £60 worth of goods over two months ago. No response from support on two email requests for delivery updates. Must be a scam. (1 star) **Update, 30/04, packages arrived yesterday 29/04, orde... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
If possible would give them minus 1 , Washing line arrived, purchased from Amazon, broke within 6 weeks, email received as below Good Day! Thank you for your email. We are very sorry to... Se mere
Rapid free delivery and the products ordered were perfectly as described and real good quality. Vinsani would have got a full 5* review if it had not been for the fact their phone contact number was o... Se mere
Fraudulent, think they’re above the law. I purchased an item from this seller, which turned out to be faulty. No big deal, refund, replace or repair, and I gave them the choice. Since it was 30 days a... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
UK's leading online retail store
Kontaktoplysninger
HA9 7NE, Wembley, Storbritannien
- vinsani.com
1,9
Under middel
23 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
This is the worst seller. AVOID AT ALL COSTS.
This is the worst seller. AVOID AT ALL COSTS.
I bought a table through amazon. It arrived on time but was damaged. It had a huge dent and didn’t open flat. I requested a return but the seller’s terms say I have to cover the postage, and on a table like this, it was £19.89! However, they said that if the damage was their fault, they’d reimburse the postage too. 10+ emails with Amazon, countless issues raised with them, 5+ emails with the seller and despite acknowledging the damage was their fault, they refused to refund the postage. As they broke their own terms, Amazon thankfully refunded me.
This has been the most stressful, most time consuming experience. This seller was disgraceful.
21. juni 2020
Uopfordret anmeldelse
Very bad packing by Vinsani
Ordered and received 60 rolls of RENOVA DECO toilet rolls. On opening cardboard box, found toilet rolls packed in 5 individual plastic packs of 12 in each. Of these, 2 packs were badly torn open and rolls looked shabby. There is no doubt that these were packed for shipping by Vinsani in this poor condition because the Cardboard box they were shipped in arrived in perfect condition.
On complaining by email to Vinsani, they insisted I sent proof to them by image. This I did, and although the emails and images sent were very time consuming for me, they only offered me a refund for the two damaged packs.
I told them I thought this was not a generous offer and allowed them to reconsider. They replied stating they thought this was fair and would offer no compensation.
I was disappointed, and warned them I would report my disappointment through Social Media. They were not deterred and I only received the price equivalent to the 2 damaged packs.
There Vinsani. Bad Customer Service. Bad report.
15. juni 2020
Uopfordret anmeldelse
AVOID. DO NOT GIVE THEM YOUR MONEY.
AVOID.
I purchased something from them via amazon. The delivery date came and went. I called the delivery company and they had no record of my parcel. Vinsani would not respond to my emails. Thankfully amazon refunded me. But low and behold weeks later the item has been dispatched but Vinsani had this redirected to them.
Scam artists at their finest.
21. april 2020
Uopfordret anmeldelse
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