My initial order was lost in the mail, but I contacted their customer service and they were able to resend my item which I received last night. Great customer service team and the item was just as des... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
I'm surprised to receive a request for a review when I've sent two requests to receive a RMA for a defective VHS-C cassette adapter and as yet gotten a reply from customer service (?) or anyone. Is... Se mere
The people at Video Camera Center really care about their customers, and go above and beyond to make sure that customers are happy with the service provided. Good pricing and great communication was t... Se mere
Great experience with Video Camera Centre! Easy communication, quick delivery, and top-notch products. 5 stars!
Virksomhedsoplysninger
Skrevet af virksomheden
Video Camera Center is a family-run business with over 30 years of experience in the camera accessory industry. We carry essential gear whether you are taking photos in the studio, or on the road. We treat every order with the care and urgency you deserve!
Kontaktoplysninger
3101 Southwest 25th Street STE 104, 33009, Hallandale Beach, USA
- 3053364939
- VideoCameraCenter1849@gmail.com
- videocameracenter.com
4,4
Fremragende
56 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Video Camera Centre is the best
Video Camera Centre is the best! Their team is responsive, and they ensured my order arrived safely. Highly satisfied!
1. september 2025
Uopfordret anmeldelse
Received my order
My initial order was lost in the mail, but I contacted their customer service and they were able to resend my item which I received last night. Great customer service team and the item was just as described!
3. august 2025
Besvarelse fra Video Camera Center
Hey Frances, Im not sure if you received my email. It looks like the original package got lost somehow. I reshipped the item to correct this issue and sent you an updated tracking number image. The item is in transit. I am very sorry for the inconvenience caused.
9400 1301 0935 5098 9272 38
Great experience with Video Camera…
Great experience with Video Camera Centre! Easy communication, quick delivery, and top-notch products. 5 stars!
31. august 2025
Uopfordret anmeldelse
Video Camera Centre exceeded my…
Video Camera Centre exceeded my expectations! Fast delivery and excellent customer service. Highly recommend!
30. august 2025
Uopfordret anmeldelse
Had an amazing experience with Video…
Had an amazing experience with Video Camera Centre! Their communication was easy and quick, and they helped me get my order on time. Really appreciate the great work! 5 stars!
27. august 2025
Uopfordret anmeldelse
Quick shipping and low prices!
9. april 2025
No item received until today ( 1 month…
No item received until today ( 1 month after paying it). Parcel number is wrong. Tried to connect with e-mail - no answer.
18. september 2024
Besvarelse fra Video Camera Center
Dear Michael,
I’m truly sorry to hear about your negative experience. Please know that I did everything possible to fulfill your order promptly, shipping it out within one business day after your purchase, and providing free shipping across the globe. While I regret that things didn’t go as smoothly as either of us would have hoped, I’m relieved to hear that the item has now arrived.
Unfortunately, I did not receive any previous emails regarding this issue, which may have ended up in spam. Regardless, I sincerely apologize for any inconvenience caused.
Thank you for your understanding, and I appreciate your patience throughout this process.
Best regards,
Jacob
Confusion
Thos order is not showing up on account. no communication either. have no idea whats going on. the order before this was cancelled by the company no explanation.
7. september 2024
As a creator with a digital marketing…
As a creator with a digital marketing agency, I am always looking for ways to improve my photography. Video Camera Center has such a large variety of camera equipment and their customer service is so personalized. I will 100% buy again!
27. marts 2024
Uopfordret anmeldelse
Quick and Helpful
Easy, quick and communicated with me asap to help me get my order in on time! Appreciate the great work
24. januar 2024
Uopfordret anmeldelse
My order was taking longer than…
My order was taking longer than expected. When I contacted customer support about it they were very helpful and even offered to refund the shipping costs.
1. februar 2024
Uopfordret anmeldelse
Great service, great experience!
Jacob was super helpful, parts arrived as expected and on time!
21. december 2023
Uopfordret anmeldelse
Fast shipping
I got my order within 2 days of ordering, when i called and asked about the tracking number the person on the phone was very helpful.
Overall very happy with my experience
5. februar 2024
Uopfordret anmeldelse
You cancelled my order days after it…
You cancelled my order days after it was placed with no other communication.
Edit: seller reached out after my review to explain the mixup. I appreciate they took the time to explain in the end.
8. januar 2024
Besvarelse fra Video Camera Center
Dear valued customer
I’m sorry I just fixed an inventory issue on our website that resulted in cancelations.
Our stock levels should be up to date.
I should have an email notification when cancelation are made. I will double check
We are closed over the weekend is why it took a few days for cancelation
My sincere apologies
Jacob
Worth waiting for
I Have tried for a long time to get a head cleaner for my mini disc player, lens cleaners yes,but not head cleaners. I got both from the Video camera center in the. United states it only took 4 weeks and the price was very good, Thank you video camera center. David Rutter
13. august 2023
Never received the headshells
Never received the headshells. No response to two emails and a phone call. I’ll have to open a case with PayPal. Not good.
10. maj 2023
Besvarelse fra Video Camera Center
Dear valued customer
I’m not sure if you received my previous email.
I have been out sick I will have a tracking number for you tomorrow
My apologies
Jacob
Shipped May 25th
9400111206218474617080
My sincere apologies we have been experiencing integration issues.
Very poor customer service
Very poor customer service. My order did not arrive, contacted the customer service, they said they have opened a case with UPS and now it has been 2 weeks since, and I have emailed Jacob, the customer service person, 3 times after than but got no reply. UPS called me on phone and spoke to me 4 business days ago but this company does not answer and I am still waitiing for my refund. Very poor customer service.
28. februar 2023
EL FILTRO QUE COMPRÉ YA ME LLEGÓ EN…
EL FILTRO QUE COMPRÉ YA ME LLEGÓ EN BUEN ESTADO, PERO YO QUERÍA UNO PROTECTOR DE CANON Y ME ENVIARON UNO HAZE UV, NO IMPORTA ES CANON
2. februar 2023
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