I contacted via instagram as was having an issue with my lovely boots I bought in March. I was absolutely blown away with the customer service and received my new boots in a few days. Thank you so muc... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I contacted via instagram as was having an issue with my lovely boots I bought in March. I was absolutely blown away with the customer service and received my new boots in a few days. Thank you so muc... Se mere
Virksomheden har svaret
I ordered the Bram boots in size 7. I am normally 6.5, very narrow fitting. The boots arrived quickly, and I love the style and quality of them, but unfortunately they are too small on the foot; a ver... Se mere
Virksomheden har svaret
Such stylish boots and comfortable! Its been hard finding vegan formal boots but these are perfect. I bought them as a present for my partner and he loves them. Super fast delivery which is alwa... Se mere
Virksomheden har svaret
Absolutely love my vegan pewter sandals. Great design and very comfortable from day one, no wearing in. Ordering and delivery were easy and very quick. Great value for money. Over the moon, will d... Se mere
Virksomheden har svaret
We began our mission in 2018 with a passion to provide fashion forward animal friendly shoes and boots to the world. V.GAN is now one of the most beloved multi-category lifestyle brands in the vegan community. Our entire range of products are "unconditionally vegan" and workers in our vegan approved factories are protected by employment and safety laws. We are an animal and human friendly company. You do not need to be a vegan to enjoy our PETA approved vegan offerings. In fact, the majority of our customers are simply trying their best to live a cruelty-free lifestyle. You can be certain that anything you add to your wardrobe, home, or beauty regimen is in fact vegan.
Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I have bought several items from this site. Customer service is brilliant, easy to get hold of people and quick to reply. Products are very good quality too.

Besvarelse fra V.GAN
Really happy with my Women’s Taro shoes- super comfy on the first couple wears. They arrived quickly and packaged nicely.
I’ve already recommended them to a friend who had bought a pair too!

Besvarelse fra V.GAN
Really good quality, comfortable boots.
Thank you!

Besvarelse fra V.GAN
Excellent customer service by Sharmane! She was very friendly and helped solve my issue. Quick email responses.

Besvarelse fra V.GAN
Bought some mule type shoes from them in September, when they arrived they were too small, sent back using the enclosed returns label via Royal Mail tracked delivery, V.GAN are saying they never received them and Royal Mail are saying they delivered them. Neither will take responsibility or give me my money back so I am down £50 plus the cost of the tracked return! I have to say I'm not impressed and won't be buying from them again
Received my shoes today and they look great, seem comfortable (but haven't really worn them yet) and they were packaged beautifully.

Besvarelse fra V.GAN
Great style, they look terrific in every detail including the beautiful lining. Solid design with practical soles for walking and gripping.

Besvarelse fra V.GAN
Shoes are beautiful and very comfy.
I would have appreciated a notice during checkout that I would have to pay import taxes (they were quite high). But not a big deal

Besvarelse fra V.GAN
Good quality, lets see how long they last. The previous pair was flimsy, soles broke within a few months of use. I returned them and received a refund, which I feel was fair.

Besvarelse fra V.GAN
Fantastic quality products, well packaged and delivered quickly. Highly recommended!

Besvarelse fra V.GAN
I love the range of what V.GAN has curated. So many lovely things that align with my values. And the service level is great - excellent shipping and customer service. Definitely my new go to webstore for 2026!

Besvarelse fra V.GAN
The order arrived very quickly but the shoes are not comfortable and rub against my ankles causing soreness and injury.

Besvarelse fra V.GAN
Fantastic boots, so comfy and provided peace of mind that they are free from any animal cruelty

Besvarelse fra V.GAN
Quick and efficient delivery
Beautifully packed
The shoes look lovely
They are a gift so not been worn yet
I am hopeful that the recipient will be very pleased

Besvarelse fra V.GAN
I treated myself to some new cosy Date Mule slippers! They are SO comfortable, I absolutely love them! 😗👌

Besvarelse fra V.GAN
Very well made, comfortable boots. I have quite wide feet & was worried the boots would be too narrow for me. They fit perfectly & I hope they last because they're great.

Besvarelse fra V.GAN
Very easy to order. Arrived nice and quickly.

Besvarelse fra V.GAN
Quick delivery and perfect product. Keep up the good work

Besvarelse fra V.GAN
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.