I ordered for the first time and the top didnt fit right for my size. I emailed them and they helped to replace it right away and gave me recommendations based on the measurements I sent to. them, I t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
DO NOT ORDER! I wish I had come on here first and read the same reviews. I treated myself to trying two bikinis that cost way more than I would usually spend at £250, only to be charged additional... Se mere
I’m very surprised. After my initial contact to request an exchange for a smaller size bottom was acknowledged, they stopped responding to my emails. It’s been four days now and after writing to two d... Se mere
Don’t buy from them. Awful customer service. I purchased a top and bottom from them, only the top came and they wanted multiple pictures of proof I didn’t get them bottom. I even did an express order... Se mere
I bought a bikini online through this…
I bought a bikini online through this company seen on Facebook, it’s wasn’t as expected so I sent it back to the company which is in America, expecting a free returns label. I buy a lot of products from the USA so this is normal, anyway no free label and got charged just under £20 to ship it back. I have contacted the company but no response to this issue, I definitely won’t use them again very disappointed.
24. maj 2023
Uopfordret anmeldelse
Bad Quality
Loose threads, material does not ‘fold’ where it should (not seamed together well). Marketing photos look great but in reality- bad.
Would not recommend and very disappointed by quality of item.
31. januar 2023
Uopfordret anmeldelse
Daniel in customer service is both rude…
Daniel in customer service is both rude and unhelpful. Waiting for my shipment to arrive and whether or not I like the bikinis I’ll never shop here again.
9. august 2022
Uopfordret anmeldelse
DO NOT ORDER FROM VETCHY IF IN UK!
DO NOT ORDER FROM VETCHY IF IN UK!
On the website, they say "free shipping costs to UK."
I've then had a UPS import fee come through for £139.09! This is for the delivery of three swimsuits!!
Thought there must be some mistake, so I sent Vetchy an email explaining that I'd already paid shipping costs so the items delivered in 5-7 working days. This is the email I received back:
Thank you for reaching out to us.
We understand that this can be frustrating but unfortunately import duties are beyond our control.
All international packages may be subject to import duties and taxes and are not included in the price at checkout.
These fees are charged by your country of import and we have no control over any customs/duties fees associated with your order.
VETCHY is not responsible for these charges.
Kindly contact the carrier or your local post office to settle this charges in order to release your package as soon as possible.
Shipping & Returns Policy
For orders that are refused upon deliver, we will not offer refunds for the merchandise or shipping.
We will not be responsible for paying for the return fees when the package is abandoned.
If you have any further questions please don't hesitate to reach out.
Best regards,
Daniel
VETCHY
Online Customer Care.
...
Unless you want to pay 1/3rd of the price again for import fees, save yourself and order a swimsuit from a UK brand instead
22. juli 2022
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.