This company is selling counterfeit Frontline Flea & Tick Plus. Found out the hard way as cats have fleas within a week of treating & only just found this info that other people have suffered the sa... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This stuff DOES NOT WORK. I have been using flea medication on my pets for many years. Up until now I have always gotten it from the vet but in this case I thought I’d try frontline as the staff a... Se mere
Pretty sure these are not genuine products. Ordered frontline for cats and dogs, outside packaging looked genuine until trying to open product. Impossible to peel away backing, hard to cut away even w... Se mere
They are selling counterfeit Frontline Plus products. I sent all images, batch numbers, photos etc to the manufacturer Boehringer Ingelheim and they confirmed that the ones I bought from Vetcertif.co... Se mere
1,5
Dårlig
29 anmeldelser
Ingen nylige anmeldelsesinvitationer
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Unsure of authenticity of product
Unsure of product
PayPal is investigating the authenticity of this product supplied
21. juni 2025
Uopfordret anmeldelse
Placed an order for 12 Frontline…
Placed an order for 12 Frontline pipettes. Received only 6 pipettes with an expiry date of October 2025 which means only 5 are in date & useable. I have emailed them so will update here when I get a response.
6. juni 2025
Uopfordret anmeldelse
It’s been over 10 days since I placed…
It’s been over 10 days since I placed my order still don’t have it. No phone number to get in touch with them. I will use Canada next time.
3. maj 2025
Uopfordret anmeldelse
Seems to be a scam
Seems to be a scam - asked for a refund, in line with their policy. Told I was getting it issued on 2 separate occasions, but nothing has arrived in my bank account. The emails from their customer service department have a different company name listed in the signature. Avoid.
22. marts 2025
Uopfordret anmeldelse
Besvarelse fra Vetcertif
Dear Ben,
We take your allegations very seriously and would like to clarify the facts surrounding your case.
According to our internal records, your refund request was acknowledged and processed in accordance with our return policy. If the funds have not yet appeared in your bank account, it may be due to delays within the banking system or issues beyond our control. Nonetheless, we are committed to investigating this further.
Regarding the discrepancy in the company name listed in the customer service signature, please be advised that Vetcertif operates under a group structure that includes affiliated entities. All communication you have received is indeed from our authorised customer support team.
We kindly ask you to provide your order number or contact us directly at vetcertif.service@gmail.com so we may verify your transaction details and resolve this matter promptly.
We reserve the right to protect our business from defamatory claims that may mislead the public or damage our reputation without cause. However, our priority remains resolving legitimate customer concerns in a fair and transparent manner.
Sincerely,
Vetcertif Legal Department
Bought frontline plus it is a fake…
Bought frontline plus it is a fake product put it on my little dog had to shower her straight away I've bought off other suppliers never had a issue the smell is so bad please be aware people pay a bit more to keep your pets safe do not use offered to send them back no avail but I'am having them tested myself as it's a worry 😢
12. april 2025
Uopfordret anmeldelse
Besvarelse fra Vetcertif
Dear Elaine
We must address your recent comments and actions with the seriousness they warrant.
Your order was delivered on Oct. 2024. Your claim that our Frontline Plus product is counterfeit was thoroughly investigated through the appropriate channels. You raised a dispute via PayPal, alleging inauthenticity. However, once we submitted the full set of authorised documentation verifying the product’s legitimacy, PayPal reviewed the case and ruled in our favour, confirming that your claim was unsubstantiated.
Following the unsuccessful dispute, you have now turned directly to us demanding a refund—despite the product having been used in full, and without providing any verifiable evidence to support your claim. This pattern of behaviour raises serious concerns.
Your public statements, which are both misleading and damaging, coupled with your baseless refund demand, constitute a clear attempt to defraud, disrupt lawful business operations, and harm our reputation.
We wish to inform you that your case is now being handled in full by our Legal Department. Further communication regarding this matter should be directed to them.
Sincerely,
Customer Support Team
Vetcertif
re frontline fake product..this product comes from…
re frontline...this product comes from china it took 2weeks to arrive and when it came I had difficulty taking the foil seal off the back of the pippet packaging. This made me suspicious of the product so after comparing my old packaging to this new batch they were very slightly different (it was a very good copy) so I contacted the manufacturer Boeringer Ingelheim with photographs who confirmed it was a counterfeit product. I did eventually get a refund after about 20 emails answering questions from vetcertif who told me to destroy the frontline product however boeringer has asked me to send it to them so the can I investigate. Be ware it was a deal too good to be true.
20. november 2024
Uopfordret anmeldelse
Disappointed
When I realised the order of Frontline plus was coming from America and not the UK I was concerned. However I was happy to receive my order just a week later in August 24.
The packaging looked good but it seems the product was not. My dogs got fleas and they would not go. Which is not usually the case with frontline plus. We've had to spend a small fortune on sprays and flea bombs for the house and most recently flea treatments from the vet.
Very disappointed. I'm going to throw away the other packets from them and start again
16. august 2024
Uopfordret anmeldelse
No Need To Be Worried!
I placed an order with Vetcertif for Frontline Plus. After placing the order I read a couple of very negative reviews on here, and immediately I was worried that they were a scam, so I wrote to them about my order. I received a nice reply from Enzo stating that they are indeed legitimate and that I could cancel my order or proceed with it. I decided to proceed. The product was shipped from overseas with a tracking number. It took just over a week to get here to the UK. Everything looks good to me. Genuine product, good price etc. I would buy from them again.
5. november 2024
Uopfordret anmeldelse
Besvarelse fra Vetcertif
Thank you so much for sharing your experience! 😊 We’re so glad to hear that your order arrived safely and that everything worked out perfectly. We understand your concerns, but we’re thrilled you gave us the chance to show that we’re here to provide genuine products and excellent service. 💙 Your trust means a lot to us, and we’re always here to support you and your pets. Thanks for choosing Vetcertif—we look forward to serving you again! 🐾
Avoid these scammers
Just like the previous reviewer I bought from what I believed to be a UK Website only to find it supposedly was a US Website so I immediately cancelled my order about 2 hours after ordering. They say on their Website you can cancel within 6 hours and you will be refunded no problem. After contacting them twice with no reply I involved PayPal and 16 days later PayPal refunded me the full amount. This company is linked to Petpet Park and you will see on Trustpilot there are similar stories also and the items you are buying (if you ever get them) are coming from China.
2. oktober 2024
Uopfordret anmeldelse
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