Vertu Motors - Toyota Sheffield Anmeldelser 

117
TrustScore 5 ud af 5

4,8

Penistone Road 260, Wickersley, S6 2FQ Sheffield, South Yorkshire, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The sales team esp James was so helpful when I went into store The reception lady is absolutely amazing she makes sure everyone staff and customers are always well hydrated and meets everyone's... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

An exceptional experience from start to finish! As someone living in Barnsley, finding the right dealership was important, and the team made the trip completely worth it. A huge thank you to Hamza at... Se mere

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Bedømt til 5 ud af 5 stjerner

From the moment I walked into the showroom I had a wonderful experience. Turns out the salesman I dealt with was new so I expected his knowledge to be limited but no! He was able to answer all of my q... Se mere

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Bedømt til 5 ud af 5 stjerner

Just got our new Toyota Urban Cruiser from Vertu Sheffield. Great Management Team, it’s obvious they really care about their customers as the service was top notch. Special thanks to Jordan who went... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Bilforhandler
  2. Bilreservedelsbutik
  3. Automekaniker
  4. Autoforhandler
  5. Brugtvognsforhandler

Om Vertu Motors - Toyota Sheffield

Skrevet af virksomheden

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Kontaktoplysninger

  • Penistone Road 260, Wickersley, S6 2FQ, Sheffield, South Yorkshire, Storbritannien

  • 0330 012 3605

4,8

Fremragende

TrustScore 5 ud af 5

117 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 96 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(117)

13.416 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

SALESPERSON HELPFUL AND KNOWLEDGEABLE…

SALESPERSON ETHAN COOPER VERY HELPFUL AND KNOWLEDGEABLE ON THE ELECTRIC VAN I BROUGHT WILL HOPEFULLY BUY FROM HIM AGAIN

2. juni 2026
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Vertu Motors  - Toyota Sheffield-logo

Besvarelse fra Vertu Motors - Toyota Sheffield

Thank you for your great feedback. We’re delighted to hear that Ethan was so helpful and knowledgeable, and that he made your experience purchasing your electric van a positive one.

We look forward to welcoming you back again in the future.

Kind regards,
Matthew

Bedømt til 5 ud af 5 stjerner

Straightforward process

Ross Flavell was my POC. He was available at all times to answer any questions about process and made sure that we got the best deal. Process was smooth and stress free.

5. juni 2026
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Besvarelse fra Vertu Motors - Toyota Sheffield

Good morning,

Thank you for your review. It’s great to hear that Ross was always available to support you, answering your questions and helping secure the best deal. We’re pleased the process felt smooth and stress‑free throughout.

Kind regards,
Dean

Bedømt til 5 ud af 5 stjerner

Excellent customer swrvice

Jordan at sheffield vertu was very knowledgeable and very patient. He took time with us to explain and set up all the settings and features. It was a pleasure doing buisness with vertu.
The only criticism was the valeting, even though Jordan sent it back for areas missed we did find that the rear centre pull down console was still mucky inside, but no worries we sorted it.
Still give it 5 stars for customer service.

2. juni 2026
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Vertu Motors  - Toyota Sheffield-logo

Besvarelse fra Vertu Motors - Toyota Sheffield

Hi Martin,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear about your experience at Vertu Toyota Sheffield.
It’s wonderful to know that Jordan provided such knowledgeable and patient support, taking the time to explain all the features and settings to ensure you felt confident with your new car. He’ll be really pleased to read your kind feedback.
We also really appreciate your honest comments regarding the valeting. While we’re sorry it wasn’t perfect on this occasion, it’s great to hear that Jordan acted quickly to address this and that it didn’t take away from your overall experience. Feedback like this helps us continue to improve.
Thank you again for your kind words and for recognising the team’s customer service. We hope you enjoy every mile in your new car.
Kind regards,
Liza.

Bedømt til 5 ud af 5 stjerner

James was a absolute treasure and so…

James was a absolute treasure and so friendly he helped me through each step of my new car

26. maj 2026
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Vertu Motors  - Toyota Sheffield-logo

Besvarelse fra Vertu Motors - Toyota Sheffield

Hi Mrs Farrell,
Thank you for your fantastic review! We’re delighted to hear you had such a positive experience with us at Toyota Sheffield.
It’s wonderful to know James looked after you so well and guided you through every step of your new car journey.
We really appreciate your feedback and hope you’re enjoying your new car!
Kind regards,
Kerry

Bedømt til 5 ud af 5 stjerner

Ask for Ross!

Me and my wife upgraded our matching cars this month after a call from Ross at Vertu Hillsborough.
He made the whole experience effortless for us. He's gone above and beyond to accommodate us.

Ross has been amazing through the whole process, hes managed to get us pretty much matching number plates.
The cars were waiting on display in the showroom for us when we picked them up which was a nice little touch.
He helped with everything, from setting up my phone with the incar system to showing me how everything worked and the new features the upgrades had.

Thankyou Ross for everything!

26. maj 2026
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Vertu Motors  - Toyota Sheffield-logo

Besvarelse fra Vertu Motors - Toyota Sheffield

Hi there,

Thank you for your fantastic 5-star review! We’re delighted to hear that you and your wife had such a great experience with the team at Toyota Sheffield.

It’s wonderful to know that Ross made the whole process effortless and went above and beyond to accommodate you both. The personal touches—like having the cars displayed in the showroom and helping set everything up—really do make a difference, so it’s great to hear how much you appreciated them.

We’re especially pleased that Ross was able to help with everything from the finer details like number plates to getting you familiar with all the new features—your kind words will mean a lot to him and the wider team.

Thank you again for taking the time to share your experience.

Kind regards,
Kerry

Bedømt til 5 ud af 5 stjerner

Great service very friendly and…

Great service very friendly and knowledgeable, quick and easy process throughout

22. maj 2026
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Vertu Motors  - Toyota Sheffield-logo

Besvarelse fra Vertu Motors - Toyota Sheffield

Thank you for your kind feedback.
We’re delighted to hear you experienced great service and found the team to be friendly and knowledgeable. It’s fantastic to know the whole process was quick and easy for you — exactly what we aim to deliver for every customer.
We truly appreciate your support and hope you’re enjoying your new car. We look forward to welcoming you again in the future.
Kind regards,
Keith

Bedømt til 5 ud af 5 stjerner

Made to feel at ease from the first…

Made to feel at ease from the first minute I walked in. Teresa was brilliant, and made sure you always had a drink. I took a Yaris out for a test drive, and the mileage was just a little high. When I got back from the test drive, Ross found me another Yaris with less mileage on, and I then did a deal on the Yaris with the less miles on it. Ross was fantastic, as was everyone else who worked there. I felt so at ease, and had a few good laughs as well. I would recommend Toyota at Hillsborough to anyone.
Kind Regards
Neil Adams

19. maj 2026
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Besvarelse fra Vertu Motors - Toyota Sheffield

Hi Neil,
Thank you so much for your wonderful feedback. We're delighted to hear that you felt at ease from the moment you walked in — that’s exactly the kind of welcoming experience we aim to provide.
It’s lovely to know that Teresa looked after you so well, making sure you were comfortable throughout your visit. We’re also really pleased to hear that Ross went the extra mile to find you a Yaris with lower mileage that better suited your needs, and helped you secure the right car for you.
Having a few laughs along the way is always a bonus too — it’s great to hear the whole team made your experience enjoyable as well as smooth.
Your kind recommendation of Toyota Hillsborough means a great deal to us. Thank you again for taking the time to share your experience.
Kind regards
Dawn

Bedømt til 5 ud af 5 stjerner

Toyota Sheffield excellent service excellent car

From welcome by the receptionist to talking to the sales representative the whoke experience was simply perfect. Id like to mention Emmanuel who guided me through the leasing process. Throughout he was helpful and courteous irentifying my needs and helping me to come to the right decision

21. maj 2026
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Besvarelse fra Vertu Motors - Toyota Sheffield

Hi Trevor, Thank you so much for sharing such a lovely and thoughtful review. We're delighted to hear that your entire experience — from the warm welcome at reception through to your time with the sales team — was simply perfect.
A special thank you for mentioning Emmanuel. It’s wonderful to know he guided you so well through the leasing process, taking the time to understand your needs and helping you make the right decision. His helpful, courteous approach is exactly what we aim to provide, and your kind words will mean a great deal to him.
We truly appreciate you taking the time to share your experience.
Kind regards
Dawn

Bedømt til 5 ud af 5 stjerner

Highly recommended

The people who work there are always friendly and helpful. Always a good experience and feel welcomed. Excellent customer service. Would recommend to visit if looking for your next car

20. maj 2026
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Vertu Motors  - Toyota Sheffield-logo

Besvarelse fra Vertu Motors - Toyota Sheffield

Hi Jackie,
Thank you for your fantastic 5-star review! We’re delighted to hear that you consistently receive such a warm welcome from the team at Toyota Sheffield.
It’s great to know that the staff are always friendly and helpful, making each visit a positive experience. Your kind words about the excellent customer service and your recommendation will mean a lot to the team.
We really appreciate you taking the time to share your feedback.
Kind regards,
Kerry

Bedømt til 5 ud af 5 stjerner

Delighted with my new Yaris Cross from Vertu

I was so excited to get my new Yaris Cross. Emmanuel Kanteh was excellent in steering methrough the process of changing my car. He sorted every little problem out professionally and courteously. All the staff were very friendly and kept me supplied with coffee.

16. maj 2026
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Vertu Motors  - Toyota Sheffield-logo

Besvarelse fra Vertu Motors - Toyota Sheffield

Hi Carole,

Thank you for your fantastic 5-star review! We’re delighted to hear how excited you were to collect your new Yaris Cross and that you had such a positive experience with the team at Toyota Sheffield.

It’s wonderful to know that Emmanuel provided such professional and courteous support throughout, making the whole process smooth and enjoyable. We’re also pleased to hear that the wider team made you feel welcome and well looked after.

We really appreciate you taking the time to share your experience—enjoy your new car!

Kind regards,
Kerry

Bedømt til 5 ud af 5 stjerner

I have just purchased my third Toyota…

I have just purchased my third Toyota Aygo from Vertu Toyota and I highly recommend anyone especially single women who may feel apprehensive after their earlier dealings with Burrows Toyota the former owners who quite frankly were outrageous and exploitative. I wanted to give the Aygo a last chance and went to Vertu with very low expectations. I was totally disarmed by the professionalism of Vertu and thus far three days in am delighted with my purchase. I would give Jordan Tidy a 20/10 as I would the beautiful host Theresa Smith and Manager Ryan Angell.

9. maj 2026
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Vertu Motors  - Toyota Sheffield-logo

Besvarelse fra Vertu Motors - Toyota Sheffield

Hi Jane
Thank you so much for taking the time to share such a detailed and heartfelt review. We're absolutely delighted to hear that your experience with Vertu Toyota has been so positive — especially when compared to your previous experiences elsewhere.
It truly means a great deal to know that, despite your initial reservations, the professionalism and service you received helped restore your confidence and made your third Toyota Aygo purchase such a success. We’re especially pleased to hear that you’re delighted with your car just days into ownership.
A big thank you for recognising Jordan Tidy — your “20/10” rating will mean a lot — along with Theresa Smith and Ryan Angell. It’s wonderful to know that their genuine, welcoming, and supportive approach made such a difference to your experience.
Your recommendation, particularly to others who may feel apprehensive, is incredibly important to us and very much appreciated.
Enjoy your new Aygo, and thank you again for your kind words.
Kind regards
Dawn

Bedømt til 5 ud af 5 stjerner

Staff were really helpful whilst not…

Staff were really helpful whilst not being pushy with a sale. Very pleasant experience

11. maj 2026
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Besvarelse fra Vertu Motors - Toyota Sheffield

Hi Mick

Thank you for your lovely feedback. We're really pleased to hear that the team were helpful while still giving you space to make your own decision — that no‑pressure approach is exactly what we aim for. It’s great to know you had such a pleasant experience with us.
Your comments are truly appreciated.
Kind regards
Dawn

Bedømt til 5 ud af 5 stjerner

Traded our 2 cars for 1

Used Vertu, Penistone Road, Sheffield for years and we have always had excellent service from them. This time we bought our new Yaris Cross XL from James Templeton who is great. He let me and my husband test drive the car then leave us to decide whether we wanted to buy a new car. No pressure sales is what I like. We said yes to the car and James handled everything. Regardless of who serves you , the service will be good from Teresa who makes sure you have plenty of coffee to all the sales team. We ha previousle used Manny as well and he’s also a good lad.

13. maj 2026
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Besvarelse fra Vertu Motors - Toyota Sheffield

Good afternoon Gillian,

Thank you for your fantastic review. It’s great to hear you’ve received such consistently excellent service over the years and that James made your latest purchase a positive, pressure‑free experience. We’re also pleased to hear your kind words about Teresa and the wider team — it really reflects the welcoming atmosphere we aim to create.

We truly appreciate your continued loyalty.

Kind regards,
Dean

Bedømt til 5 ud af 5 stjerner

Amazing experience in buying first car

Amazing experience in buying first car for our daughter. Hamza was great as he discussed our needs and went through different models and pricing etc.
He was polite ,professional ,knowledgeable and manage to get us the car at a very short notice.No hard selling and kept us informed at every step.
I would highly recommend dealership as they made us comfortable with little presentation at the time of pick up.
Thanks once again to Hamza and management at Toyota Sheffield

21. april 2026
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Besvarelse fra Vertu Motors - Toyota Sheffield

Good afternoon Manish,

Thank you for such a thoughtful review. It’s great to hear that buying your daughter’s first car was such a positive experience and that everything felt comfortable and well explained from the start. We’re really pleased that Hamza took the time to understand your needs, clearly talk through the options and pricing, and keep you informed at every step without any pressure. It’s lovely to know the handover presentation also helped make the collection feel special, especially with everything arranged at short notice.

Thank you again for your recommendation.

Kind regards,
Dean

Bedømt til 3 ud af 5 stjerner

This isn’t a review as such but a…

This isn’t a review as such but a question to the dealership. I called the dealership service dept this afternoon and I was prompted to leave a message as there was no answer. My question is this, does the dealership find it acceptable that no one as returned my call. Don’t you have anyone in your service department that look at your messages. I look forward to your comments

24. april 2026
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Vertu Motors  - Toyota Sheffield-logo

Besvarelse fra Vertu Motors - Toyota Sheffield

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP3MR2404 Kind regards, Matthew.

Bedømt til 5 ud af 5 stjerner

Really professional and helpful…

Really professional and helpful dealership. I was welcomed at the door offered a coffee, personally asked about my situation, why I was buying a car and what for. I was offered helpful advice, and got a complementary door delivery of my new car. Very kind, I was called up and checked on a couple days after purchase.

14. april 2026
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Besvarelse fra Vertu Motors - Toyota Sheffield

Hi Dan,
Thank you for the lovely review. Great to hear the team were so professional and welcoming, and that you were looked after from the moment you arrived — from the warm greeting and helpful advice to the complimentary home delivery.
It’s also fantastic that they followed up after your purchase to make sure everything was going well. Really appreciate you sharing your experience.
Kind regards,
Kerry

Bedømt til 5 ud af 5 stjerner

Excellent customer service

We collected our new car today, after placing our order with Jordan tidy he’s been very helpful and efficient in keeping us updated on the process of our order, he’s such a lovely gentleman easy to talk to makes you feel at ease and explains everything thank you again, from Gareth and Archie

16. april 2026
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Vertu Motors  - Toyota Sheffield-logo

Besvarelse fra Vertu Motors - Toyota Sheffield

Hi Gareth and Archie,
Thank you for your lovely feedback. We're delighted to hear that collecting your new car today was such a positive experience. It’s great to know that Jordan Tidy kept you well informed throughout the order process and supported you so efficiently along the way. We’re especially pleased to hear that his friendly, approachable manner helped put you at ease and that he took the time to explain everything clearly.
Your kind words are truly appreciated, and we hope you enjoy every mile in your new car.
Kind regards
Dawn

Bedømt til 5 ud af 5 stjerner

The service was very amazing

The service was very amazing. Specifically Jordan Tidy was supportive and understanding all the way throughout the process. The car is is good condition and is very comfortable.

8. april 2026
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Vertu Motors  - Toyota Sheffield-logo

Besvarelse fra Vertu Motors - Toyota Sheffield

Good afternoon Nisha,

Thank you for your kind review. I’m really pleased to hear you had such a positive experience and that Jordan was supportive and understanding throughout the process. It’s great to know you’re happy with the condition and comfort of your car as well.

Kind regards,
Dean

Bedømt til 5 ud af 5 stjerner

Purchased a brand new Toyota Yaris…

Purchased a brand new Toyota Yaris Cross and everything went so smoothly all thanks to Jordan, you have amazing skills and very pleasant and wonderful person. Thank you for all your help im a fully satisfied customer because you of you and your team. Thank you Swapna xx

27. marts 2026
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Besvarelse fra Vertu Motors - Toyota Sheffield

Thank you so much for taking the time to share this wonderful feedback. We’re delighted to hear that your experience purchasing a brand‑new Toyota Yaris Cross went so smoothly. It’s fantastic to know that Jordan made the process enjoyable with his skills, professionalism, and genuinely pleasant manner.
Your kind words about Jordan and the team mean a great deal — we’re thrilled that you felt fully supported and are a completely satisfied customer. Enjoy your new Yaris Cross, and thank you again for choosing us.
Kind regards,
Keith

Bedømt til 5 ud af 5 stjerner

My first Toyota

My first time with Toyota so was very pleased with the reception I got from Teressa, the meeter and greeter who put me in touch with James Templleton a sales representative who answered all my questions and had facts at his fingers so much in fact that I purchased a new Yaris. It is 12 years since I bought a new car so needed advice which I can say I got. Overall, very pleased with The entire process at Toyota Verdu Sheffield and I’m looking forward to driving my new vehicle.

26. marts 2026
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Besvarelse fra Vertu Motors - Toyota Sheffield

Good morning

Thank you for sharing such a detailed and thoughtful review. It’s wonderful to hear how warmly you were welcomed on your first visit to Toyota, with Teressa making a great first impression and guiding you straight to James. I’m really pleased James was able to answer all your questions confidently and provide the advice you needed — especially after 12 years since buying a new car.

It’s fantastic to know this support gave you the confidence to go ahead with your new Yaris, and even better that the whole process at Toyota Sheffield left you feeling very pleased.

Wishing you many happy miles in your new vehicle.

Kind regards,
Dean

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