Vertu Motors - Toyota Chesterfield Anmeldelser 

85
TrustScore 5 ud af 5

4,8

Lockoford Lane 2, S41 7HY Chesterfield, Derbyshire, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

My previous toyota was from a different company and always used Vertu for servicing and MOT and never had any problems. However I needed to upgrade it so went to Vertu and Ben in sales looked aft... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The whole experience was excellent. Friendly staff and excellent customer service, Efficient and effective service overall, especially from John the Motability specialist who gave me all the time , he... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Everything from start to finish in ordering our new car was faultless , nothing was to much trouble , a big shout out to Bev on reception and Mandy the sales executive who guided us through our order... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

This is our 3rd new car from the Chesterfield branch and we have always had excellent support and service. Our senior sales executive John Wood guided us in our choices with patience, grace, humour an... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Bilforhandler
  2. Bilreservedelsbutik
  3. Automekaniker
  4. Autoforhandler
  5. Brugtvognsforhandler

Om Vertu Motors - Toyota Chesterfield

Skrevet af virksomheden

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Kontaktoplysninger

  • Lockoford Lane 2, S41 7HY, Chesterfield, Derbyshire, Storbritannien

  • 0344 659 8129

4,8

Fremragende

TrustScore 5 ud af 5

85 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 96 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(85)

12.441 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

First class, and efficient service from John at Vertu Toyota

The whole experience was excellent. Friendly staff and excellent customer service, Efficient and effective service overall, especially from John the Motability specialist who gave me all the time , help and guidance that I needed on acquiring my first electric mobility car. Nothing was too much trouble for him and he showed great patience and respect to me. I would recommend Vertu Toyota to Motability customers and others. First class, thank you especially to John.

28. august 2026
Uopfordret anmeldelse
Vertu Motors  - Toyota Chesterfield-logo

Besvarelse fra Vertu Motors - Toyota Chesterfield

Thank you for your wonderful review. We're delighted to hear that you had such an excellent experience with our team and that you received friendly, efficient, and professional customer service throughout. It's especially pleasing to know that John provided the support, guidance, and patience you needed when choosing your first electric Motability vehicle, ensuring the process was straightforward and enjoyable.

We'll be sure to pass on your kind comments to John. Thank you for your recommendation, and we hope you enjoy your new car.

Kind regards,
Matthew

Bedømt til 5 ud af 5 stjerner

Excellent company

My previous toyota was from a different company and always used Vertu for servicing and MOT and never had any problems.

However I needed to upgrade it so went to Vertu and Ben in sales looked after me. The service i recieved was excellent, Ben always kept me informed as to what was happening. I was also impressed with how my car was presented to me on the day of me collecting it. Thank you again Ben and thank you to the staff in the workshop too.

I recommend Vertu Toyota to anyone.

25. august 2026
Uopfordret anmeldelse
Vertu Motors  - Toyota Chesterfield-logo

Besvarelse fra Vertu Motors - Toyota Chesterfield

Hi Miss Watkinson,

Thank you for taking the time to leave us such a fantastic 5-star review.

We're delighted to hear that, after trusting Vertu Toyota Chesterfield with your servicing and MOT requirements over the years, you chose us to help with upgrading your vehicle.

It's wonderful to know that Ben provided excellent service throughout the process, keeping you fully informed every step of the way. Clear communication and a customer-focused experience are exactly what we strive for, so we're pleased that Ben helped make your purchase such a positive one.

We're also delighted that you were impressed with the presentation of your new car on collection day. We know how important that handover experience is, and it's great to hear that both the sales and workshop teams helped make it special.

Thank you again for your kind words and recommendation. We'll be sure to pass your feedback on to Ben and the workshop team, who will be delighted to receive your comments.

We hope you enjoy many happy miles in your new Toyota and look forward to supporting you in the future.

Kind regards,
Liza.

Bedømt til 5 ud af 5 stjerner

Everything from start to finish in…

Everything from start to finish in ordering our new car was faultless , nothing was to much trouble , a big shout out to Bev on reception and Mandy the sales executive who guided us through our order , such a lovely person and a credit to Toyota .
Would definitely recommend. 😊

19. august 2026
Uopfordret anmeldelse
Vertu Motors  - Toyota Chesterfield-logo

Besvarelse fra Vertu Motors - Toyota Chesterfield

Thank you for your wonderful review. We're delighted to hear that your experience was faultless from start to finish. We'll be sure to pass on your kind comments to Bev and Mandy, who will be thrilled to hear how much their support was appreciated.

Thank you for your recommendation, and we hope you enjoy your new car.

Kind regards,
Matthew

Bedømt til 5 ud af 5 stjerner

Friendly greeting

Friendly greeting, excellent service and happy to collect my car.

13. august 2026
Uopfordret anmeldelse
Vertu Motors  - Toyota Chesterfield-logo

Besvarelse fra Vertu Motors - Toyota Chesterfield

Hi Elaine,

Thank you for your review. We're delighted to hear you received a friendly welcome and excellent service. It's wonderful to know you were happy when collecting your car, and we hope you enjoy it for many miles to come.

Kind regards,
Danielle

Bedømt til 5 ud af 5 stjerner

Very good all round service with a…

Very good all round service with a personal touch. Customer service and staff are excellent. All aspects were explained clearly and the process was completed simply and timely. I would highly recommend to friends and family.

7. august 2026
Uopfordret anmeldelse
Vertu Motors  - Toyota Chesterfield-logo

Besvarelse fra Vertu Motors - Toyota Chesterfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Bedømt til 5 ud af 5 stjerner

As always from the moment you arrive at…

As always from the moment you arrive at the showroom all the staff are friendly and professional cannot do enough for you no matter which department you’re there for we love our Toyota CHR Infact it’s our third 1 and the other reason we go back is the excellent customer service

31. juli 2026
Uopfordret anmeldelse
Vertu Motors  - Toyota Chesterfield-logo

Besvarelse fra Vertu Motors - Toyota Chesterfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Bedømt til 5 ud af 5 stjerner

Well experienced delivery by John wood

Everything went on smooth and fast.
Thanks John wood🙏

24. juli 2026
Uopfordret anmeldelse
Vertu Motors  - Toyota Chesterfield-logo

Besvarelse fra Vertu Motors - Toyota Chesterfield

Thank you for your kind review.

We are delighted to hear that everything went smoothly and quickly for you. It's great to know that John Wood provided a positive experience and helped make the process straightforward from start to finish.

Thank you for choosing Vertu Toyota. We hope you enjoy your new car and look forward to welcoming you back in the future.

Kind regards,
Keith

Bedømt til 5 ud af 5 stjerner

The best team !

While waiting for a service to be done I enquired about a possible change of car. Within 2 weeks I was driving it !
Evie came to help me. Took me for a test drive. She seemed quite new to car sales but was very helpful and professional and sought help and support from other team members when she wasn’t sure. James sales manager and Aiden in finance I knew from a previous purchase and they worked hard to get me a great deal. Aiden worked around a problem and we left very happy.

14. juli 2026
Uopfordret anmeldelse
Vertu Motors  - Toyota Chesterfield-logo

Besvarelse fra Vertu Motors - Toyota Chesterfield

Thank you for your wonderful feedback. We’re delighted to hear that what started as an enquiry during your service visit led to you finding your next car so quickly.

It’s great to know that Evie provided such helpful and professional support throughout, and that James and Aiden worked hard to secure a great deal and resolve any challenges along the way. We’re pleased everything came together smoothly and that you drove away happy with your new car.

Kind regards,
Matthew

Bedømt til 5 ud af 5 stjerner

Vertu Experience taff I dealt with were all friendly…

Staff I dealt with were all friendly approachable and knowledgeable.

10. juli 2026
Uopfordret anmeldelse
Vertu Motors  - Toyota Chesterfield-logo

Besvarelse fra Vertu Motors - Toyota Chesterfield

Hi Mr Thorpe,

Thank you for your fantastic 5-star review!

We’re delighted to hear you found the team at Vertu Toyota Chesterfield friendly, approachable and knowledgeable throughout your experience.

We really appreciate your kind feedback and hope to welcome you back again soon.

Kind regards,
Kerry

Bedømt til 5 ud af 5 stjerner

Excellent service throughout the…

Excellent service throughout the process of changing my car. Jon was especially helpful and informative from start to finish. Would highly recommend buying a car from them . Thank you.

30. juni 2026
Uopfordret anmeldelse
Vertu Motors  - Toyota Chesterfield-logo

Besvarelse fra Vertu Motors - Toyota Chesterfield

Thank you for your fantastic feedback. We’re delighted to hear that you received excellent service throughout your car change and that Jon was especially helpful and informative from start to finish.
We truly appreciate your recommendation and will be sure to pass on your kind words.
Kind regards,
Matthew

Bedømt til 5 ud af 5 stjerner

It was so well organised and we loved…

It was so well organised and we loved it collecting our new car many thanks to all who covered our delivery.

15. juni 2026
Uopfordret anmeldelse
Vertu Motors  - Toyota Chesterfield-logo

Besvarelse fra Vertu Motors - Toyota Chesterfield

Thank you for your lovely feedback. I’m so pleased to hear everything was well organised and that collecting your new car was such an enjoyable experience. Your kind words for the team are truly appreciated. Many thanks, Chloe

Bedømt til 5 ud af 5 stjerner

Extremely helpful staff and we never…

Extremely helpful staff and we never felt under pressure, and was always given positive and constructive answers to any questions we had.

20. juni 2026
Uopfordret anmeldelse
Vertu Motors  - Toyota Chesterfield-logo

Besvarelse fra Vertu Motors - Toyota Chesterfield

Thank you for your kind feedback. I’m really glad to hear you felt supported throughout and never under any pressure, with clear and helpful answers whenever you needed them.

Many thanks,
Chloe

Bedømt til 5 ud af 5 stjerner

Good Communication and Excellent Customer Care

I recently purchased a Toyota Corolla from Vertu Toyota Chesterfield and had a positive experience overall.

Ben Walne was helpful, responsive and professional throughout the process. He took the time to answer my questions, kept me updated and was always available when I needed assistance.

There were a few delays and some uncertainty around the finance process, but Ben remained communicative throughout and worked hard to get everything completed. The handover was smooth and he even followed up afterwards to make sure both my daughter and I were enjoying the new car.

Thank you Ben and the team for your help. I’m very pleased with the car and would happily recommend Vertu Toyota Chesterfield to others.

13. juni 2026
Uopfordret anmeldelse
Vertu Motors  - Toyota Chesterfield-logo

Besvarelse fra Vertu Motors - Toyota Chesterfield

Good morning,

Thank you for your detailed review. It’s great to hear that you had a positive experience overall and that Ben provided helpful, responsive, and professional support throughout. Keeping you informed and being available when needed really does make a difference.

We’re sorry to hear there were some delays and uncertainty around the finance process, but it’s reassuring to know Ben remained communicative and worked hard to get everything completed for you. We’re also pleased the handover was smooth and that the follow‑up added to your experience.

Thank you again for your recommendation, and we’re delighted you and your daughter are enjoying your new Corolla.

Kind regards,
Dean

Bedømt til 5 ud af 5 stjerner

The best service EVER for buying a car

The best service EVER for buying a car. No hard sales , just polite service . Speak to Mathew who is a considerate and knowledgeable sales person . I dread buying a car because of sleazy sales . Not here ! Will go back definitely to buy my next car . Car was delivered to my door . Happy happy

1. juni 2026
Uopfordret anmeldelse
Vertu Motors  - Toyota Chesterfield-logo

Besvarelse fra Vertu Motors - Toyota Chesterfield

Thank you for your amazing review.
We’re absolutely delighted to hear that you had such a positive experience and felt no pressure throughout your purchase—providing a relaxed and respectful environment is exactly what we aim for.
It’s especially fantastic to hear your kind words about Mathew. His considerate and knowledgeable approach clearly made a real difference, and we’ll be sure to pass on your lovely feedback to him.
We’re also so pleased you appreciated the convenience of having your car delivered right to your door—it’s great to know it helped make the whole experience even better.
Your comments truly mean a lot to us, and we’re thrilled to hear you’ll be returning in the future.
Enjoy your new car, and thank you again for choosing us!
Kind regards,
Keith

Bedømt til 5 ud af 5 stjerner

5* experience

The whole experience was excellent from the first call from Mandy to collection of my new car yesterday. Everything was explained clearly, all documentation received promptly. Great attention in the showroom from all staff. Highly recommend Vertu Toyota in Chesterfield.

28. maj 2026
Uopfordret anmeldelse
Vertu Motors  - Toyota Chesterfield-logo

Besvarelse fra Vertu Motors - Toyota Chesterfield

Hi Sally,
Thank you for your fantastic review! We’re delighted to hear you had such an excellent experience with us at Toyota Chesterfield.
It’s great to know everything was clear and well organised from your first call with Mandy right through to collecting your new car, and that the whole team made you feel so well looked after in the showroom. Your recommendation really means a lot to us, and we hope you’re enjoying your new car!
Kind regards,
Kerry

Bedømt til 5 ud af 5 stjerner

The best car shopping experience

The staff were so friendly and seemed to go the extra mile for me expecially mandy. Ill definitely be staying with Toyota and id definitely recommend Toyota Chesterfield to friends. The service i received was most probably the best car shopping experience I have ever received. So thank you for helping me figure out what car to go for abd explaining things so I fully understood. Thanks again. I love my CHR

2. maj 2026
Uopfordret anmeldelse
Vertu Motors  - Toyota Chesterfield-logo

Besvarelse fra Vertu Motors - Toyota Chesterfield

Hi Victoria,

Thank you for your fantastic feedback. I’m really pleased to hear you had such a positive experience and that Mandy and the team went the extra mile to support you.

It’s great to know you felt fully informed and confident in choosing your new C-HR.

Enjoy your new car, and thank you again for your recommendation.

Kind regards,
Danielle

Bedømt til 5 ud af 5 stjerner

Mandy Ryan

Mandy Ryan, Sales Executive at Vertu Toyota Chesterfield, made the entire process so smooth. From our initial appointment, keeping me updated of the progress, to the day of collection, which felt like a fancy launch event just for me. I was so grateful for her expertise & making it all such a pleasure. I highly recommend booking an appointment with her next time you are looking to purchase/lease your next vehicle, she was exceptional.

20. maj 2026
Uopfordret anmeldelse
Vertu Motors  - Toyota Chesterfield-logo

Besvarelse fra Vertu Motors - Toyota Chesterfield

Thank you so much for your kind words! We are so happy to hear that Mandy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Bedømt til 5 ud af 5 stjerner

A genuinely brilliant experience

I purchased a 2023 plate Toyota Yaris from Vertu Toyota Chesterfield. Having spotted the advert for the car I was able to reserve it prior to inspection a few days later. I dealt with James Ross, who was wonderful from start to finish. James kept me informed at all stages from the car being prepared for presentation, through test drive (where his explanations about driving an automatic for the first time were clear and reassuring) to sale and pick-up. He worked through add-on options without a hint of hard-sell and I felt comfortable and in-control of my purchase(s) at all times. The day of pick-up was special and I received a thorough reminder as to the car's features. James couldn't have been more helpful and even phoned me three days later to check that everything was OK and to see how I was finding the new car.
I feel the whole team at Chesterfield - from the lovely assistants who welcomed me and brought drinks, to other individuals who introduced themselves and offered assistance, through to James Ross - were welcoming, clear, open, friendly and reliable at all times. This turned what can (in my experience) be a potentially stressful experience into a relatively relaxed and enjoyable one. The car itself is wonderful to drive and I feel confident that, should any problems arise, the required support would be there for me. Based on this experience, I will definitely be recommending Toyota Chesterfield to friends.

8. maj 2026
Uopfordret anmeldelse
Vertu Motors  - Toyota Chesterfield-logo

Besvarelse fra Vertu Motors - Toyota Chesterfield

Thank you very much for taking the time to share such a detailed and thoughtful review.
We’re delighted to hear about your positive experience purchasing your 2023 Toyota Yaris from Vertu Toyota Chesterfield. It’s fantastic to know that James Ross looked after you so well from start to finish — keeping you informed throughout, making your first experience with an automatic clear and reassuring, and ensuring you felt comfortable and in control of every aspect of your purchase. His follow‑up call after collection is a great example of the care we aim to provide, and he’ll be absolutely delighted to receive such high praise.
It’s also wonderful to hear your kind comments about the wider Chesterfield team, from the warm welcome on arrival to the support offered throughout your visits. Knowing that we helped turn what can often be a stressful process into a relaxed and enjoyable experience means a great deal to us.
We’re so pleased that you’re enjoying the Yaris and that you feel confident in the support available should you ever need it. Thank you for recommending us to friends — that means everything to our team.
Kind regards,
Keith

Bedømt til 5 ud af 5 stjerner

An enjoyable experience

An enjoyable experience with a lovely sales team, who explained everything that i needed. Not a pressure sale but all options offered.
Nice people to do business with

6. maj 2026
Uopfordret anmeldelse
Vertu Motors  - Toyota Chesterfield-logo

Besvarelse fra Vertu Motors - Toyota Chesterfield

Good afternoon Tony,

Thank you for your review. It’s great to hear you had an enjoyable, pressure‑free experience, with everything clearly explained and all options made available. We’re pleased you found the team so welcoming and easy to do business with.

Kind regards,
Dean

Bedømt til 5 ud af 5 stjerner

First class service the salesman mathew…

First class service the salesman mathew smith (Fleet) went above and beyond to ensure a smooth experience even collected me from the station all the staff i met on the day were great friendly helpful and polite can highly reccomend this dealership many thanks

27. april 2026
Uopfordret anmeldelse
Vertu Motors  - Toyota Chesterfield-logo

Besvarelse fra Vertu Motors - Toyota Chesterfield

Hi Ashley
Thank you for your fantastic feedback. We're delighted to hear that you received first‑class service and that Matthew Smith at our Fleet dealership went above and beyond to ensure your experience was smooth — even collecting you from the station is a great example of the extra care he provides.
It’s also lovely to hear that all the staff you met on the day were friendly, helpful, and polite. Your high recommendation means a great deal to the whole team, and we really appreciate you taking the time to share your experience.
Kind regards
Dawn

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere